How to fix Samsung Galaxy Note 8 with “Unfortunately, Camera has stopped” error (easy steps)

Some of our readers that own Samsung Galaxy Note 8 units reported to have been getting the error “Unfortunately, Camera has stopped” every time they open the camera or view pictures they took. First off, this problem may be just a very minor one or it could be a very complicated issue with the camera or even the sensor. The other variation of this problem is the error “Camera failed” which we’ve already addressed last week in this article: How to fix Samsung Galaxy Note 8 that shows “Camera failed” error (step by step guide).

In this post, I will be addressing the “Camera has stopped” error and I will give you the solution to this problem. Our solution is based on the reports and testimonies we received from our readers who have encountered similar problems in the past. Also, this isn’t the first time we encountered this error so we already know a thing or two that may get rid of it. If you’re one of the owners who are bugged by this problem, continue reading as this post may help you fix it.

Before we move on to our troubleshooting, if you are looking for a solution to a different problem in your Note 8, visit our troubleshooting page as we have already addressed some of the most common issues reported by our readers. Find problems that are similar with yours and use the solutions we suggested. If they don’t work for you or if you need further assistance, then fill up our Android issues questionnaire and hit submit to contact us.

A quick fix for “Camera has stopped” error on Galaxy Note 8

More often than not, the error “Camera has stopped” might be limited to the application only and if that’s the case, then we can fix this problem by doing the procedure below. While we know our solution works, we cannot guarantee it will fix every camera-related problem with the Note 8. There are times when you really have to do more troubleshooting procedures to determine the problem and hopefully fix it. But when it comes to the camera sensor, it’s difficult or even impossible for us technicians to fix it. The best workaround for it is to replace the sensor component or just give the customer a new unit but that depends on how the problem occurred, of course.

Now, going back to our solution, here’s the best thing you can do as a user to your Note 8 with “Camera has stopped” error…

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Apps.
  3. Find and tap Camera.
  4. Tap Storage.
  5. Tap Clear cache.
  6. Tap Clear data and then tap OK.

If the error shows up when you try to view a picture through My Files app, then you will have to reset the Gallery instead or if clearing the cache and data of the camera didn’t work.

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Apps.
  3. Find and tap Gallery.
  4. Tap Storage.
  5. Tap Clear cache.
  6. Tap Clear data and then tap OK.

If the error is a sign of a minor problem, then you should be able to use the camera of your phone now without this issue. However, if it persists, then as I said earlier, you really have to do some troubleshooting procedures. So, continue reading as our troubleshooting guide may help you fix this problem.

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