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Samsung Galaxy S7 Battery Drains Quickly Takes Too Long To Charge Issue & Other Related Problems

The #Samsung #Galaxy #S7 is one of the best selling smartphones that was released in the market last year. What makes this device popular is its numerous features that consumers really love to have in a mobile device. For starters the build quality is quite good since the phone is made mostly of glass and metal. There’s also a microSD card slot allowing for easy storage upgrades. The phone is also waterproof and dustproof making it survive less than ideal environments. Although this is a reliable phone there are still instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S7 battery drains quickly takes too long to charge issue & other related problems.

If you own a Samsung Galaxy S7 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

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S7 Battery Drains Quickly Takes Too Long To Charge

Problem: The other night I fell asleep and the battery drained completely. I think this may have been the first time I’ve ever let it drain completely. (I also fell asleep on my phone off that helps, lol.) Well ever since then it’s been taking forever to charge. Even when I’m using a fast charging cable which I always use at home. It seems like the battery is not only draining quicker but also not charging fully. Any help will be greatly appreciated. Thank you! Have a nice day!

Solution: What you will want to do first in this case is to clean the charging port of the phone using a can of compressed air. Make sure that any dirt or debris present in this port gets removed as this can interfere with the charging process. Next, try checking if the issue gets resolved. If it doesn’t then you should try using a different charging cord and wall charger to charge your phone. Make sure that the wall charger has an output rating of at least 2.0A. If the issue persists then try checking if a software glitch is causing this problem by doing a factory reset. Make sure to backup your phone data before doing the reset.

In case the above steps fails to fix the problem then you will need to bring the phone to a service center and have it checked.

S7 Stuck In Cricket Screen After Update

Problem: I use Cricket & my Galaxy S7 won’t boot past the Cricket screen following an update. It was working fine last night, but got to a point where no apps were working this morning, so I simply did a reset. Now it won’t boot. I tried forcing a reset, same issue. I tried doing a master reset by holding the home, vol up, then power button & nothing happens. Is there a way to reset using the holes on the phone? I’m totally out of options at this point & my phone is getting really hot because the screen is staying lit. Thanks in advance!

Solution: Before performing a factory reset I suggest that you charge your phone first to at least 80% battery capacity.

To perform a factory reset on your phone just follow the steps listed below. Take note that this will delete your phone data so make sure to have a backup copy first before proceeding.

  • Turn off the phone.
  • Press and hold the Volume Up key and the Home key, then press and hold the Power key.
  • When the Android logo appears, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  • Press the Volume down key several times to highlight “wipe data / factory reset”.
  • Press Power button to select.
  • Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  • Press Power button to select and start the master reset.
  • When the master reset is complete, “Reboot system now” is highlighted.

S7 Takes Too Long To Charge

Problem: Hi I’m using a galaxy s7. I bought this phone a few days ago. From the moment I placed the charger in I knew something was up because it took hours to charge and it only reached 85% I’ve never had an issue like this before. Please can you help. Thank you.

Solution: The first thing that you need to do in this particular case is to clean the charging port of the phone using a can of compressed air. Next, you will want to charge the phone using a different charging cord and wall charger. Check if the phone gets fully charged. If it doesn’t then backup your phone data and do a factory reset. Once the reset is complete charge your phone again.

If the above steps fails to fix the problem then you will have to bring the phone to a service center and have it checked.

S7 Crashed Then Becomes Unresponsive

Problem: Hi, I was charging my phone (it was at 16% plugged in) when it suddenly just crashed and became unresponsive. I’ve tried turning it on, hard reset, all those things and it’s unresponsive. It gets warm when I plug it in to charge so I’m not sure how much that changes.

Solution: Does your phone have a microSD card installed? If it does then try removing it first then perform a simulated battery pull. This is done by pressing and holding both power and volume down buttons for at least 10 seconds.

In case the issue persists then proceed with the troubleshooting steps listed below.

  • Clean the charging port of the phone using a can of compressed air. Make sure that any dirt or debris stuck in the port gets removed.
  • Charge the phone for at least 20 minutes using a different charging cord and wall charger.
  • Turn on the phone.

If the above steps fails to fix the problem then you should try starting the phone in recovery mode then do a factory reset from here. Take note that this will delete your phone data.

Should the above steps fail to fix the problem then you will need to bring the phone to a service center and have it checked.

S7 Does Not Start

Problem: my samsung galaxy s7 doesn’t work at all. without charging it nothing happens, black screen. when im charging it it says 50% battery although i’ve been charging it the whole night. when it’s at 50% and i start it, it instantly shuts down again. it never lasts longer than 1 second. i can’t do any reboot reset or anything like that because i have 0% battery all the time. what can i do? do i need a new phone?

Solution: It looks like the battery or the power IC of the phone is already faulty. You will need to have this checked at a service center.

S7 No Sound From Headphone Port

Problem: The sound from my samsung galaxy s7 has just started to have issues and I’ve had the phone for a few months now but as of yesterday no sound will play through my headphones. Music and such like plays out the phone speakers fine and i can still handle calls with my headphones on so they are working correctly. No sound will play from YouTube Spotify or play music when the headphones are plugged in. I have had no updates not installed any apps and not changed any settings to coincide with this issues. I restarted my phone in safe mode to see if an app was causing this but the issue is still there. At the same time my alarm sound is also not working. The alarm will go off but no sound projects from my phone. Unsure if this is related but both of these issues happened within a day of each other. If I could get some advice that would be great. Thank you. Also I’m with 02 but you had no option for this for some reason..

Solution: The best thing that you can do right now is to backup your phone data then do a factory reset. Once the reset is complete try to check if the issue still occurs. If it does then perform the additional troubleshooting steps listed below.

  • Clean the audio port of the phone using a can of compressed air.
  • Try using a headphones

Should the issue persist then you will need to bring the phone to a service center and have it checked.

S7 Stuck In Recovery Mode

Problem: My phone is stuck in recovery mode I guess will not come on I can take a video and show you but keeps rebooting guy here called it boot loop but can’t do anything I tried all your steps with the volume home button power button but it won’t get past that to let me do anything else to it what can I do??

Solution: If your phone has a microSD card installed then remove it first. Perform a simulated battery pull by pressing and holding both power and volume down buttons for at least 10 seconds. Your phone should restart after this.

If the phone still starts in recovery mode then I suggest that you perform a factory reset from here. Take note that the reset will erase your phone data.

Should the above steps fail to fix the problem then you will need to bring the phone to a service center and have it checked.

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One Comment

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  1. Hi, I am wondering how to turn off Samsung S7 completely ? I mean, in Blackberry, we can put on standby mode (turn off on schedule). Do Samsung androids have that feature too ?

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