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How to fix your Samsung Galaxy S8 Plus that keeps showing “Unfortunately, Settings has stopped” error [Troubleshooting Guide]

The error message “Unfortunately, Settings has stopped” on your Samsung Galaxy S8+ might be a sign of a serious firmware issue. While there are times that apps crash, they seem to be normal unless the app that’s crashing is the Settings.

Settings is actually one of the built-in apps that should always be present in all Android devices. It’s because it handles all personal and default settings, hence, the name. It makes sure your preferences are loaded the moment the phone becomes active. For instance, if you set the screen brightness to 25%, the display will be automatically adjusted to such percentage when the phone boots up. The same goes for all other features, apps and services. Now, imagine how the phone can function normally if the app that’s handling all the settings keeps crashing.

In this post, I will tackle the error “Settings has stopped” with the Samsung Galaxy S8+ being the subject of our troubleshooting. We need to find out why this error shows up, what triggers it and what needs to be done to get rid of it and make your phone work normally like before again. So, if you have this phone and are currently bugged by a similar issue, then continue reading below as this post maybe able to help you fix it.

But before we go to troubleshooting, if you are currently experiencing a different problem, try to visit our troubleshooting page for we have already addressed some of the most common issues owners encountered with their device. Find issues that are similar to yours and feel free to use our solutions or troubleshooting guides. If they don’t work, however, and if you need further assistance, contact us by completing our Android issues questionnaire. All we need is information so we can help you. Don’t worry, it’s free.

How to troubleshoot your Galaxy S8+ with “Settings has stopped” error

Problem: First I noticed that my phone became slow but that was only occasional, then it progressed up to the point that it was already very annoying to use because it was really so slow. Then a couple of days ago, a box popped up on the screen saying “Unfortunately, Settings has stopped” and when I hit OK, the phone would freeze for a few seconds and when it becomes active and use an app, the error would show up again. I’m a very busy man so I just left the phone at home thinking the problem would be fixed but it wasn’t. Now it’s already very frustrating to even look at the phone considering its price when I bought it. My phone is the new Galaxy S8+ and what’s even more annoying is the fact that it’s advertised being the fastest phone on the planet. Please help me what to do about it. Thanks.

Troubleshooting: While app-related errors are simply a sign that the app crashes, there are errors that you have take more seriously than others and the best example of this is “Unfortunately, Settings has stopped.” Sure, Settings is just one of the pre-installed app in your Galaxy S8+ but it’s actually the app that covers all the settings in your phone; it covers the features, basic functions as well as all your preferences.

The fact is when this error shows up, you may experience some lags or freezes at times and you cannot really use your phone to its potential it will become so slow. When this happens, this is what you should do:

Step 1: Reset the Settings app

Resetting the settings app means you have to clear its data and all your preferences for everything in your phone will be brought back to default especially with the built-in apps and basic features. This procedure is potentially effective provided that the problem is with the app only.

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Apps.
  3. Tap Settings.
  4. Tap Storage.
  5. Tap Clear data and then tap OK.

Please note you only have to do this procedure if you are able to get into the Settings menu without getting greeted by the error. However, if you can’t, then the next step might help.

Step 2: Reboot your phone in Safe mode and try the first step

We need to find out if some of the third-party apps are causing this problem by booting your phone up in Safe mode. By doing so, you’re actually disabling all third-party elements that would isolate the problem. Here’s how you start your S8+ in safe mode:

  1. Turn the device off.
  2. Press and hold the Power key past the model name screen.
  3. When “SAMSUNG” appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. Safe mode will display in the bottom left corner of the screen.
  7. Release the Volume down key when you see Safe Mode.
  8. Uninstall apps that are causing a problem.

While in this mode, try to get into the Settings menu to find out if the error still shows up. If not, then try doing the first step and then reboot your phone to find out if the problem still remains.

However, if the error still shows up even in this mode or if after clearing the data of the Settings app the error still shows up, then you have to move on to the next step.

Step 3: Delete the system caches so they’ll be replaced

It’s possible some of the caches the system uses got corrupted and that might be the reason why Settings is crashing. Therefore, you need to rule this possibility out by wiping the cache partition so that all system caches will be deleted and replaced. You can do so by booting your phone up in recovery mode and wiping the cache partition:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight “wipe cache partition”
  5. Press Power button to select.
  6. Press the Volume down key to highlight “yes” and press the Power key to select.
  7. When the wipe cache partition is complete, “Reboot system now” is highlighted.
  8. Press the Power key to restart the device.

After this and the error still occurs, you have no other choice but to reset your device.

Step 4: Backup your files and data and reset your phone

This is your last resort and based on our experience, this error can be fixed by a reset. However, this procedure always comes last due to the hassle you will have to go through in backing up your files and data and restoring them after the reset. But you have no other choice now so I suggest you make a backup of your important files and then reset your device. After the backup, make sure you disable the Factory Reset Protection so you won’t be locked out of your device after the reset.

How to turn off Factory Reset Protection on your Galaxy S8+

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings.
  3. Tap Cloud and accounts.
  4. Tap Accounts.
  5. Tap Google.
  6. Tap on your Google ID email address if multiple accounts are setup. If you have multiple accounts setup, you will need to repeat these steps for each account.
  7. Tap 3 dot icon.
  8. Tap Remove account.
  9. Tap REMOVE ACCOUNT.

How to do the master reset on your Galaxy S8+

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight “wipe data / factory reset.
  5. Press Power button to select.
  6. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  7. Press Power button to select and start the master reset.
  8. When the master reset is complete, “Reboot system now” is highlighted.
  9. Press the Power key to restart the device.

You can also reset your S8+ from the Settings menu if you’re not greeted by the error…

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Cloud and accounts.
  3. Tap Backup and restore.
  4. If desired, tap Back up my data to move the slider to ON or OFF.
  5. If desired, tap Restore to move the slider to ON or OFF.
  6. Tap the back button to the Settings menu and tap General Management > Reset > Factory data reset.
  7. Tap Reset device.
  8. If you have screen lock turned on, enter your credentials.
  9. Tap Continue.
  10. Tap Delete all.

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