The #Samsung #Galaxy #S6 is a 2015 flagship model that started the trend of the company using glass and metal instead of plastic for its high end phones. Because of its amazing build quality the phone is compact and nice to hold. Its got a sharp 5.1 inch Super AMOLED display and a camera that shoots amazing photos. Although a lot of people are using this device as their reliable daily driver there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S6 not turning on unless plugged to charger issue & other related problems.
If you own a Samsung Galaxy S6 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
S6 Not Turning On Unless Plugged To Charger
Problem: My cell phone started acting up like one week ago. When it was like 50% charged it will turn off and then when i will turn it back on, it will appear like the cellphone had 6% of battery left. Then the problem became more serious. Now, i cannot use my phone unless it is plugged in a charger. Sometimes, when i unplugged it, it is 100%, i will use an app, and it will turn off, then again… when i turn it on, it will appear like 75% of charged and i will use it again and it will turn off, and it will be the same over and over again. Sometimes i cannot even use my phone and it will turn off again right after it turned on. I don’t know what to do anymore. I would like to know what is the problem and how to fix it. Thanks!
Solution: There’s a big possibility that the problem is caused by a faulty battery. Before bringing the phone to a service center to have the battery checked I recommend that you backup your phone data first then do a factory reset. Once the reset is complete don’t install any apps in your phone yet. Try to check first if the issue still occurs. If it does then this could be caused by a faulty battery or a malfunctioning power IC. Bring your phone to a service center and have this checked.
S6 Takes Too Long To Charge After Getting Wet
Problem: My Galaxy S6 charges abnormally after sink in water. In 5 April my Galaxy S6 sink in water accidentally for 5-8 seconds. After that I shutdown my device immediately and try to remove water from it by shaking forcefully. Then I try to power it on after half an hour but failed. I think my battery is fully discharged as my device has below 10% charge remain while sink it. So, I plugged in my device with fast charging adapter and observed that it charged normally. After sometimes I checked the charging status and it was 20% level. Then I leave it for full charging without power on and I engaged myself for playing cards. About 1 hour later while I feel I need to contact with my family I was shocked enough, my device still charging but the level goes down to 0%! Then I try to power it on but failed. Again plugged in with fast charger and observed charging level raise upto 9-10% level and then fall down gradually 8%, 7% to 0%. Unplugged it & then plugged in again and observed battery level increasing. I try to power on my device and this time I was succeeded but battery level goes down to 0% quickly and device shutdown again. Then searching google for possible solution and found rice therapy. So, I purchase 2 kg rice and put in my device with it for 40 hours. Then plugged in with fast charger and found the same result again. Power gain upto 10% level and goes down gradually to 0% level. So, I put back on rice bag for another 24 hours and found same result. Then I try to blowing hot air inside my device by hair dryer, put in rice bowl for another 24 hours, clean my device USB port by using thinner and check my luck one more time. This time I was really lucky, my device charging upto 83% level and I was able to power it on. But battery consumption is too fast and it goes down to 50% level within 5 minutes. Then I try to charged it again and observed battery gradually goes down instead of gaining. Currently my fast charging not work, can able to charge normally upto 68% level then battery goes down again. Most of the time battery charging upto 50% level and then backfire again. It is very much difficult for me to observed while the device charging in negative way. It takes too long to charge (for gain 10% it takes almost 1 hour or more). Last day it was plugged in with charger for whole night and in the morning I found only 33% charge available. What can I do now? Is it battery problem or motherboard or others hardware problem? Need your expertise solution. Sorry for my bad English.
Solution: It’s very likely that water has entered the phone and has affected some internal component possibly the charging IC, power, or battery. Since you already placed the phone in a bag of rice which doesn’t fix the problem you will need to have this phone examined at a service center. This way the technician can check and replace the component that got water damaged.
S6 Keeps Restarting When Connected To Charger
Problem: My device keeps restarting itself when plugged to a charger and when it’s not plugged in to charge it wont turn on at all, I have to constantly keep it plugged into charge so I can use it
Solution: For this particular problem the first thing you should do is to eliminate the charger as the possible culprit. First, clean the charging port of your phone using a can of compressed air making sure that any dirt or debris present gets removed. Next, try using a different charging cord and wall charger to charge the phone. If the issue still persists then I recommend that you backup your phone data then do a factory reset. This allows you to verify if the problem is caused by a software glitch.
If the above steps fails to fix the problem then this is most likely caused by an internal component that is failing to work. If this is the case then I recommend that you bring your phone to a service center and have it checked.
S6 Battery Draining Very Fast
Problem: My battery is draining extremely fast, even when I don’t use my phone. Yesterday, I charged it 5 times to get me through the day. Right now, my battery is at 40% after an hour of usage, and the battery usage says 50% screen and 25% Android OS. My screen is not that bright, so something is wrong.
Solution: Sometimes a rogue app can cause this problem. Try starting the phone in Safe Mode then check if the issue occurs in this mode. If it doesn’t then it could be caused by an app you downloaded. Find out what app this is and uninstall it. If the issue occurs even in Safe Mode then do the following troubleshooting steps listed below.
- Wipe the cache partition of your phone from the recovery mode.
- Backup your phone data then do a factory reset.
If the issue persists then it’s possible that your phone could already have a faulty battery. I recommend that you have this checked at a service center.
S6 Won’t Charge
Problem: My Samsung Galaxy S6 won’t charge although it reads that it is plugged in with a charger Is there any way to fix this? I already tried cleaning the port and different chargers and cords but still nothing helped.
Solution: At this point it looks like this could be a hardware problem already. Try charging your phone from a computer USB port. If your phone charger then one of the pins of the charging port is damaged. You will then have to bring the phone to a service center and have it checked.
If you have a wireless charger then check if the phone charges wirelessly. If it does then the problem could be caused by a defective charging port assembly. You will have to bring the phone to a service center and have this checked.
If the phone does not charge wirelessly or from a computer USB port then the problem could be caused by a faulty charging IC or power IC. If this is the case you will still need to bring the phone to a service center.
S6 Not Turning On After Getting Wet
Problem: my samsung s6 was dropped in water and when turned on it goes funny and then shuts down what should i do
Related Problem: i dropped my phone in a puddle now it is showing me a screen that says downloading do not turn off target
Solution: Whenever your phone gets wet and water has entered the device the phone will usually develop some issues. The first thing that needs to be done in this case is to turn on the phone then place it in a bag of rice for at least 48 hours. The rice will absorb the moisture inside the device. Once this is done try turning on the phone. If the issue still occurs then you should bring the phone to a service center and have it checked as this could already be caused by a water damaged component inside the phone.
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