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Samsung Galaxy S7 Edge Charges Very Slow Issue & Other Related Problems

A year after its initial release the #Samsung #Galaxy #S7Edge is still one of the best smartphones that you can get in the market today. In fact, this model has just won the “Best Smartphone of 2016” given by the Global Mobile Awards. What makes this device stand out is its excellent design as well as its outstanding hardware specs. A lot of people are using this as a reliable daily driver and are quite satisfied with it. There are however instances when certain issues can occur in this device which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S7 Edge charges very slow issue & other related problems.

If you own a Samsung Galaxy S7 Edge or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

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S7 Edge Charges Very Slow

Problem: My phone now charges incredibly slow. Even with fast charge option selected. What would normally take my phone maybe close to 2 hours to fully charge from 0% now takes 7+ hours. I even tried charging with the phone off. It went from 13% to 56% in 6 hours.

Solution: The first thing that you should do in cases like this is to first check the charger that you are using. Is it the same charger that came with your phone? If it isn’t then does it provide a 2.0A output?

The next step is to try using a different charging cord. These cords get easily damaged especially if they are constantly coiled and bent. Once the cord is damaged it can cause charging problems.

A charging port free from dirt or debris is also required to charge the phone properly. This is why you should also clean this port using a can of compressed air.

Should the problem still occur even after performing the steps listed above then it’s time to check if the problem is software related by doing the steps listed below.

  • Charge your phone while it is started in Safe Mode. If the issue does not occur in this mode then it could be caused by an app you downloaded. Find out what app this is and uninstall it.
  • Wipe the cache partition of your phone from the recovery mode.
  • Backup your phone data then do a factory reset.

If the above steps fail to fix the problem then you should bring your phone to a service center and have it checked.

S7 Edge Battery Drains Fast Charges Slow

Problem: I have had my galaxy s7 edge for about 6 months and all of a sudden my phone had been dying very fast and charges very very slow, it says the thing that is using the most is my screen but i’ve turned the brightness all the way down and it still says it. As of right now it says a full charge is over 7 hrs.

Solution: The battery drain issue that you are experiencing with your phone could be caused by some software glitch which we will be checking first. Since the battery is draining fast then it will also take a long time to fully charge it making both issues that you are experiencing connected. To fix this problem follow the troubleshooting steps listed below.

  • Does your phone have a microSD card installed? Try removing this card then observe if you still experience the same issue. If not then the problem could be cause by a corrupt card. Replace this card if possible or format it.
  • Start the phone in Safe Mode. Does the issue occur in this mode? If it doesn’t then it could be caused by an app you downloaded. Find out what app this is and uninstall it.
  • Wipe the cache partition of your phone from the recovery mode.
  • Backup your phone data then do a factory reset.

If the above steps fail to fix this problem then this might already be caused by a faulty battery. I recommend that you have this checked at a service center.

S7 Edge Not Charging Not Turning On

Problem: So I Ieft my phone on charge last night however it didn’t charge and ran out today. When I got home I tried to charge it however no cable combination worked. Now it won’t turn on at all, no buttons are responsive and I think it is totally drained. No charger works and I can’t do any of the things you guys suggest on the website because I can’t get the screen on! Had no problems up until now. I haven’t installed any new apps recently either, how can I fix this? Thanks

Related Problem: My Samsung galaxy s7 edge is not turning on from today noon after a software update. I updated to android version nougat and after update phn became off by itself and is not turning on now. Also phone is not getting charged also. Please help me

Solution: What you should do first in this case is to make sure that the battery is getting charged. Follow the troubleshooting steps listed below to charge your phone.

  • Clean the charging port of your phone using a can of compressed air making sure that any dirt or debris is removed.
  • Charge your phone using a different charging cord and wall charger. Make sure that both of these have been tested to work on another device.
  • Try charging your phone through a computer USB port. If it charges this way then one of the pins of the charging port is damaged. You will need to have this checked at a service center.
  • Try charging your phone wirelessly. If it charges this way then the charging port of your phone could be damaged. You will need to have this checked at a service center.

If the above steps fail to fix the problem then you should bring your phone to a service center and have it checked.

S7 Edge Screen Went Black

Problem: My husband has got the Samsung s7 edge and he was using it today when all of a sudden the screen went black. Have tried all your suggestions that you have on your website to no avail. I’ve tried rebooting the phone as the same thing happened to mine but nothing is happening. Wondered if you had any suggestions. Tia

Solution: If your phone has a microSD card installed then try removing it then perform a simulated battery pull. You do this by simultaneously  pressing and holding both power and volume down button for at least 12 seconds. If the phone does not respond then you should try charging the device first by following the steps listed below.

  • Clean the charging port of your phone using a can of compressed air. Make sure that any dirt or debris stuck in this port is removed.
  • Try charging your phone with a different charging cord and wall charger that is known to work.
  • Try charging your phone using a computer USB port.
  • If you have a wireless charger then try using it.

If the phone remains unresponsive then you should have this checked at a service center.

S7 Edge Always Connected To External Battery

Problem: Hi, Is it harmfull to have the charger always connected. The accu stays  100% and the charging stops. (There is no charging icon on the phone and it stay 100% until the accu backpack is empty). I ask this because I own 2 mophie accu packs and when the phone  reached 100% the mophie uses it own energie until it empties then I change the mophie accu pack while the phone is still 100% with the other one and let the first mophie charging and so on)

Solution: Generally speaking it is not harmful to have the battery pack always connected to your phone. These packs usually  have a built-in circuit that cuts the charging whenever it detects that the device it is connected to is fully charged. In fact, it can even lengthen the battery lifespan since it charges the phone when it gets drained a little. Several studies have shown that it is better to charge the battery when it has drained a little ( 80% – 90%) compared to when it is fully drained. This is because you don’t use the full charging cycle of the battery when you charge it with a lot of battery power left. Remember, the battery of your phone only lasts for a specified amount of charging cycles, usually 500 cycles.

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