Samsung Galaxy S6 Shuts Off Doesn’t Turn Back On Issue & Other Related Problems

The #Samsung #Galaxy #S6 is a 2015 model that mostly uses glass and metal for its body. This model looks and feels premium when compared to the previous year’s flagship model. Several key features of this model include an Exynos 7420 octa core processor, 3GB of RAM, a 16MP camera, and a 2550 mAh battery among others. One thing missing on this phone though is a microSD card slot and some water or dust protection. Although a lot of people have been using this device as their daily driver without any issues there are instances when certain problems can occur. In this latest installment of our troubleshooting series we will tackle the Galaxy S6 shuts off doesn’t turn back on issue & other related problems.

If you own a Samsung Galaxy S6 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

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S6 Shuts Off Doesn’t Turn Back On

Problem: My phone was working just fine and then it shut off. I am not able to get it to turn back on. I’ve tried charging it and I’ve tried holding down the power button and the “volume down” simultaneously but that didn’t help. Since that phone doesn’t have a battery, I can’t remove the battery. I’m texting from my wife’s phone. (I didn’t know what the “version” refers to since they all seemed like nonsense names.)

Solution: What you can do right now is try to check if the issue is due to the battery not being charged. Follow the troubleshooting steps listed below to charge your phone.

  • Clean the charging port of your phone using a can of compressed air. It is important that any dirt or debris stuck in the port is completely removed as this may cause problems with the charging process.
  • Charge your phone using a different charging cord and wall charger. Make sure that this cord and charger is working with another device.
  • Try charging your phone via a computer USB port.

If the phone does not turn on or if it doesn’t charge then you should bring this to a service center and have it checked. It’s possible that the battery is already faulty or the power IC of the device is defective.

S6 Not turning On After Getting Wet

Problem: My Samsung Galaxy S6 phone got wet slightly when I was out in rain, although I laid it down under an awning on a bench – but my pocket of my jacket was wet as well.  I didn’t realize anything was wrong and put telephone on the cradle charger.  When I went to use it – it would not come on at all. There is a blue light at the top once in awhile that flashes.  I have tried the reset with pushing on the Volume UP, Home and Power buttons together, but nothing happens. I removed the sim card, etc.  The battery does not come out.

Solution: An internal component of the phone might have gotten wet and shorted out. In cases like this you will need to make sure that the phone’s internal circuit is free from moisture. To do this just place the phone in a bag of rice for at least 48 hours. After this try to check if the phone will turn on. You may need to charge it first for at least 20 minutes if the battery has been drained. If the phone still does not turn on then it could be water damaged. You can verify this by checking the liquid damage indicator sticker which is located inside the SIM slot of the phone. You will need to remove the SIM tray holder to view this sticker. If it is red or pink in color then you should bring the phone to a service center and have it checked.

S6 Turned Off Suddenly When Charging

Problem: Kept the phone on charging and all of a sudden the screen turned off. The blue LED light stayed solid for a few hours after i unplugged. I tried to boot the phone in safe mode and do a soft reset but it wont power up and respond to the key combinations. I tried to put a new battery in but that didn’t help either. The solid blue light came back on for a bit but that’s it. The screen is still dead. There is NO physical damage to the phone. Any help is appreciated.

Solution: If replacing the battery does not fix the problem then this is most likely caused by an internal component that is failing to work, possibly the power IC. I recommend that you bring your phone to a service center and have this checked.

S6 Drains To Zero Battery Life

Problem: I have a s6 I purchased Jan.26 and have not used a lot. I charged it to 100% four days ago and turned it off. When I took it out and tried to turn it on I had to plug it into the charger and was at 0%. This is on Feb 16 meaning the phone isn’t one month old. It did fully charge once plugged in. Do you think it is a faulty battery?

Solution: For this particular issue you should try repeating the scenario again to verify if the phone was indeed fully charged. Charge your phone until it reaches 100% then turn it off. Turn it back on after 4 days. If it is at 0% then your battery is draining even when the phone is not used. This could either be caused by a faulty battery or some short circuit inside the phone.

Try to check the battery performance when the phone is turned on. If it drains rapidly then you will need to bring the phone to a service center and have it checked.

S6 Screen Not Working After Overnight Charging

Problem: I have a galaxy s6 on at&t network. it charged all night as usual and this morning when I first picked it up it seemed normal the phone was off and the red led was on as if it was charging. the screen came on and said 100% so I tried to turn it on now none of the buttons work, the red charging led and the screen don’t work. my wireless charger turns blue when you set the phone on it but there is no reaction with any other input. i have tried hard restarts and they have no effect either. also It wont connect via usb to any computer either.  i’m not sure which operating system my phone is running on.

Related Problem: I have a Samsung Galaxy S6 from Cricket wireless. I have never had a problem with the phone before today. I had used it a few times during the morning with no problems. It was functioning normally. I went to use it a few hours later and it does nothing. There are no lights, no response when I plug it into the OEM charger, it does absolutely nothing. It hasn’t been dropped . It was fully charged this morning and was down to around 73% the last time I used it. Any suggestions? Not sure of the Android version.

Solution: Try simulating a battery pull by pressing and holding both the power and volume down buttons for at least 10 seconds. Your phone should restart normally after this. If it doesn’t then try to access the recovery mode. From here you can wipe the cache partition of your phone ,or if that doesn’t work then do a factory reset. Take note that the reset will erase your phone data.

If the above steps fail to fix the problem then you should bring your phone to a service center and have it checked.

S6 Will Not Charge

Problem: Hey Guy of Android, My Samsung S6 is at 10% battery and will not charge. I have blown compressed air in the port. Used a needle to make the charger pins stick out more. Along with doing a soft reset on it. It worked very recently and just stopped charging. Any suggestions would be great at this point.

Solution:  Try using a different charging cord and wall charger to charge your phone. If that doesn’t work then check if your phone can charge via a computer USB port. If it charger then the problem could be due to a defective phone charging port. If the phone doesn’t charge even when using a USB port then the problem could be caused either by a defective charging IC or charging port assembly. In both cases you will have to bring the phone to a service center and have it checked.

S6 Does Not Turn On Gets Warm

Problem: hello, my samsung galaxy s6 won’t turn on. have tried to restart the phone by holding power,volume down and home button with no luck. it is showing a empty battery sign, and the phone also is warm. i don’t even get to turn the phone completely off. can you help me? i am from norway, wasn’t an option. don’t know what android version i have

Solution: Try pressing and holding the power and volume down button for at least 10 seconds. If the phone does not restart then try charging it for at least 20 minutes before turning it on again. Make sure that the charging indicator is present when you charge the phone.

If the issue persists then you should bring the phone to a service center and have it checked.

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