The #Samsung #Galaxy #S6, just like any other Android smartphone relies on its touchscreen as an input and output component. Owners tap on the screen to perform various tasks while the results are also displayed in it. Because of the powerful hardware specifications of this phone everything should work smoothly on this device from opening apps to navigating its menu system. There are however instances when certain screen related issues can occur on this phone which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S6 screen is unresponsive to touch issue & other related problems.
If you own a Samsung Galaxy S6 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
S6 Screen Is Unresponsive To Touch
Problem: I have an S6 that will become non-responsive to touch. All other buttons function. I did a soft reset, phone comes back on with no change. This has happened once before, but over the course of the morning it became responsive again. Not the case so far this time. I attempted to use the Verizon repair suite, but my phone settings are not set to the proper USB file setting
Related Problem: In my Samsung Galaxy s6 at&t i’m unable to operate screen. power button and other physical buttons and back touch key all work fine but I am unable to operate the screen . this happens time to time and solves in self automatically but sometimes this happens for almost 45 minutes. If i hard restart the phone sometimes the problem persists and some time it is solved pls tell me what is the issue
Solution: Does your phone have a screen protector installed? If it does then you should try removing it as this might be causing the problem.
Troubleshooting the issue further, you should try wiping the cache partition of the phone from the recovery mode. This will erase the temporary system data which could be causing this problem.
If the issue persists then you should consider doing a factory reset from the recovery mode. Take note that you need to backup your phone data before doing this step.
Should the above steps fail then the problem could be caused by a faulty digitizer. You need to bring your phone to a service center and have it checked if this is the case.
S6 Unresponsive With Frozen Screen
Problem: My phone becomes unresponsive with a frozen screen I have tried hard restarting but that only last for a few seconds before the screen freezes and the process starts again. Straight of the the hard restart the phone is black screened with a blue light flashing, I don’t know what to do and the phone basically can’t be used
Solution: If the problem still occurs even after a factory reset then it’s possible that this is already caused by a faulty display assembly. I recommend that you have this checked at a service center.
S6 Screen Is Black After Drop
Problem: Hey, i have a question! i drop my phone accidentally at the floor and after that the screen was black..i thought it is just a lag but isn’t so i was waiting to finished battery to charging again but do anything..i tried the all tricks with the volume buttons and the power button and the home button but still do nothing! please give me some solution!
Solution: Since this issue occurred right after you dropped your phone then it’s possible that the display might be damaged by the drop. To confirm this you should start your phone in recovery mode. If the screen works in this mode then this might just be caused by a software glitch in which case you need to do a factory reset in this mode. Take note that this process will erase your phone data. If the screen doesn’t work in this mode then you should bring your phone to a service center and have it checked.
S6 Keeps Freezing
Problem: My Galaxy S6 keeps freezing and I have to restart it 2-3 times just to use it for 5 minutes before it freezes again. I haven’t had any problems with my phone before. I just use wifi. I have no idea what android version I have. Thanks
Solution: What you should do first in this case is to check if an app you downloaded is causing this problem. To do this just start the phone in Safe Mode. When the phone operates in this mode only the pre-installed apps are allowed to run. Check if the issue still occurs in this mode. If it doesn’t then it’s very likely caused by one of the apps you downloaded. Find out what app this is and uninstall it.
If the problem still occurs even in Safe Mode then try wiping the cache partition of your phone from the recovery mode. This will erase the temporary system data of the phone which can usually cause this problem. If this fails to fix the problem then your last option is a factory reset. Take note that you should backup your phone data before doing the reset.
S6 Black Screen After Falling In Toilet
Problem: The phone fell into the toilet and sat in rice for 48 hours then the phone just blacked out meaning you can do everything but you can’t see the screen.
Solution: It’s possible that the water has damaged the display assembly of the phone. You will need to have this checked at a service center.
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