A lot of people store their personal data in their smartphones today. While this makes accessing the data easy there’s also the disadvantage of having your data stolen if your phone is lost. This is why a security feature has been introduced to phone’s such as the #Samsung #Galaxy #S6 to prevent unauthorized access to your data. This is called the Factory Reset Protection which basically requires a person to enter the primary Google account information last used by the phone before a factory reset from the recovery menu has been made. While this is a good security measure there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S6 FRP lock issue & other related problems.
If you own a Samsung Galaxy S6 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
S6 FRP Lock
Problem: my problem is that I have FRP lock on my galaxy s6, this galaxy can not remove battery. I try diferent way to fix it and nothing. I try the clear cache and rebooted nothing. did the factory reset and nothing , I just don’t know what else to do. im frustrated
Solution: The best way to resolve this issue is to login to the device with the last Google account that was last used in it. Make sure that no password changes have been made to the Google account or else the phone can’t be reset for another 72 hours.
S6 Keeps On Rebooting
Problem: the phone is using android marshmallow for a while, but yesterday out of nowhere it suddenly started to reboot and whenever it rebooted it keeps going back to the samsung galaxy s6 powered by android logo and it shows a white led light and just stays like that untill you restart it,i tried safe mode it restarted, tried wipe partition and factory reset but it keeps coming back to the same logo help
Solution: Have you tried checking if the same issue occurs when your phone is connected to its charger? If it doesn’t occur then this could be caused by a faulty battery.
If the issue occurs even when the phone is plugged to its charger then you should consider flashing the stock firmware file to your phone as this could be caused by a corrupt software. Instructions on how to flash your phone can be found at several of the popular Android forums online.
S6 Lag And Battery Drain After Software Update
Problem: I just did the software update on my phone and my text messages are lagging and my phone is draining right before my eyes. Both of these were working just fine before this update. Is there any way to remove the update or correct these features? I have a Samsung Galaxy S6.
Solution: These issues are most likely caused by old software data that has not been completely removed during the update process. This old data is causing conflicts with the new software version resulting in these issues. What you need to do to resolve this problem is to backup your phone data then do a factory reset.
S6 Contacts Missing After Software Update
Problem: I recently purchased galaxy s6. When I received it, initially, I logged on to my account using the Gmail. I had no issues, all my contacts were restored and even old text messages. After updating the system all my contacts have disappeared. The text messages are still there but no contacts appear. Why is this happening!? I tried tuning my phone off then on. I even tried rebooting the system but still no contacts appear. Help!
Solution: You will need to sync your Google account first then check if your contacts appear.
- From the home screen tap the Apps icon.
- Scroll to and tap Settings.
- Scroll to and tap Accounts.
- Tap Google.
- Tap the required account
- Tap the desired sync options.
- Tap the Menu icon.
- Tap Sync now.
You should also check the contacts display option of your phone by choosing the desired contact option.
- Tap the Contacts app
- Tap More (located in the upper right).
- Tap Settings.
- Tap Contacts to display then tap a Contact option (e.g. All contacts, Phone, SIM card).. Check if your contacts appear for any of the options listed.
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