While most smartphones have a storage space that’s limited to what its internal storage capacity is there are other smartphones that allows consumers to expand this space further. The #Samsung #Galaxy #Note4 is one such model that has an expandable storage space thanks to its microSD card slot which allows microSD cards of up to 256GB to be used. This allows for more videos, photos, and music files to be stored in the phone. There are however instances when certain storage issues can occur on this phone which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy Note 4 microSD card disappears from phone issue & other related problems.
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Note 4 microSD Card Disappears From Phone
Problem: Hello, I have a very annoying problem with my Samsung Note 4 and SD card. It disappears from time to time. I have to unmount and mount it to be shown in (for example) My Files application under Sd card menu. I have no idea what is the reason for this behaviour but it is very nervous. All of your proposals i have tried and result is the same. My Sd card is Sandisk 256GB expensive card.. Thank you for your consumed time.
Solution: The quickest way to troubleshoot this problem is to try using a different microSD card on your phone. It’s best if you use a card with a different capacity and brand. If the issue doesn’t occur with this other card then the problem could be caused by your 256GB microSD card. Onr possible reason is that it could have some corrupt sectors. You can try to fix this by backing up the contents of this card then formatting the card using the phone.
If the issue still occurs even with another microSD card installed in your phone then try performing the following troubleshooting steps listed below.
- Start the phone in Safe Mode then check if the issue occurs in this mode. If it doesn’t then it could be caused by an app you downloaded. Find out what app this is and uninstall it.
- Wipe the cache partition of your phone from the recovery mode. This deletes the cached system data of the phone which could be causing the problem.
- Backup your phone data then do a factory reset.
Note 4 Not Reading microSD Card
Problem: Hi, I have a galaxy note 4, I had used an extra SD card 64GB and it was fine , suddenly after a month it’s not showing the memory on the phone anymore . I couldn’t open any other memory cards what’s happening!
Solution: If your phone can’t recognize other memory cards as well then I suggest you try checking first if this is caused by a software problem. Backup your phone data then do a factory reset. Once the reset is complete insert a microSD card to your phone. Check if your phone can recognize this card. It’s best to try different microSD cards in case the first card you insert isn’t recognized. If the issue still occurs then this could already be a hardware related problem. Unfortunately if this is the case there’s only one troubleshooting step you can do and that is to clean the microSD card slot using a can of compressed air. The air will remove any dirt or debris present in the port which could be causing the problem. If this doesn’t fix the problem then I suggest that you bring your phone to a service center and have it checked.
Note 4 Can’t Save Pictures To microSD Card
Problem: Good day. My phone can actually recognize the microSD card (16GB) as it is mounted and the phone can read the available space that it still has. However, whenever I try to configure the Camera or Voice Recorder to store files in the micro SD card, it notifies me that images cannot be saved in the SD card but will instead save images on the default phone memory when I take a picture (Camera) or simply won’t work until you configure it back to the default phone memory (Voice Recorder).
Solution: Try removing this card and check it using your computer. You will need a card reader to do this. When the card is connected and recognized by your computer try transferring some photos or video files stored in your computer to the card. If the files can’t be transferred then there might be some issue with the microSD card. If this is the case I recommend that you try using a different card.
If your computer can transfer files without any problem to the microSD card then the next step is to check your phone. Follow the troubleshooting steps listed below to fix this problem.
- Reinsert the microSD card to your phone. Make sure that your phone detects the card.
- Start the phone in Safe Mode. When the phone operates in this moe only the pre-installed apps are allowed to run. Try setting the microSD as the default storage location of the camera. If you are able to do this then the problem could be caused by a third party app installed in your phone. Find out what app this is and uninstall it.
- Wipe the cache partition of your phone from the recovery mode then check if the issue still occurs.
- Backup your phone data then do a factory reset. Check if the issue still occurs.
If the above steps fail then I suggest that you try using a different microSD card on your phone.
Note 4 Gets Stuck In Boot Loop If microSD Card Is Inserted
Problem: I have just bought a note 4 (910G) from someone. It seems to work fine, except it doesn’t seem to like sd cards. If I insert an sd card, the phone just stuck in a boot loop (~14 sec. of ‘Samsung Note 4’ screen, then 4 sec. of black screen, vibrate couple of times and back to the ‘Samsung Note 4’ screen again …). If I boot up the phone without the sd card, and insert the card when the phone is on, it will immediately try to reboot and stuck in the boot loop again. The phone is running stock 6.0.1 android. Is this a hardware or software problem? Is there anything I can do to overcome this? Would a custom rom fix the problem? Thanks.
Solution: If the issue occurs even when trying multiple microSD cards then this could be a hardware problem already possibly caused by a faulty microSD card slot. Try to backup your phone data first then do a factory reset. Once the reset has completed try to check if the issue still occurs. If it does then flashing a custom ROM won’t resolve this problem. You will need to bring the phone to a service center and have it checked.
Note 4 Manually Deleting Stored Content
Problem: Hi.. I was wondering since my storage has a lot of space taken up due to downloaded content . I was checking via file Explorer app. Why there are 3 storage folders in my note 4 having the same information..? Sdcard Emulated folder having. Legacy and 0 folder all 3 storage folders have the same information as the other Can i clean out one of them without messing up the phone..? I want to delete stored duplicate information from one of these folders in order to free up space in my internal sdcard.
Solution: Manually deleting the phone files is a tricky procedure since you might be deleting some needed system file. If this happens then your phone might not start. The safest way to free up some space on your phone are listed below.
- Uninstall apps that you don’t use
- Get a microSD card then transfer your photos, music, and video files stored in the internal storage of your phone to the card.
- Clear the cached system data of your phone.
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