The #Samsung #Galaxy #S6 is one of the best flagship models that the South Korean giant has released. Using a combination of glass and metal for its body, this model looks quite impressive. While this phone has gained improvements in its appearance and features what it lost is its memory card slot and removable battery which to most people is a fair trade off. Speaking of the battery, this is what we will concentrate on today as we tackle the Galaxy S6 will not charge issue & other related problems. We have gathered several issues of this nature sent to us by our readers and have addressed them below.
If you own a Samsung Galaxy S6 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
Galaxy S6 Will Not Charge
Problem: My phone will not charge and I can’t even turn it on. Nothing new was downloaded and this happened out of the blue. But when I looked at my phone this morning it gave me a image of a cloud with a sad face, a plug and equal sign. Have you ever heard of this image or know what it means. My phone is updated with the latest update to.
Solution: I’m not familiar with the image that you have seen in your phone but judging from the issue that is happening I’d say that it has something to do with the power. The first thing that needs to be done in this case is to make sure that the battery is charged. To do this follow the steps listed below.
- Clean the charging port of your phone. Sometimes this port will have some dirt or debris in it which could affect the charging process. Use a can of compressed air to clean the port. You can also blow into it using a straw or you can use a toothpick.
- Simulate a battery pull by simultaneously pressing and holding down the power and volume down key for at least seven seconds.
- Charge the phone for 20 minutes using a different charging cord and charger.
- Turn on your phone.
If the phone still does not turn on then you should have this checked at a service center as this might already be a hardware related issue.
S6 Not Charging
Problem: I noticed the back button on right and the other button on left no longer worked. My battery was at 3% so I plugged in thinking that was the reason. It would not charge while the phone was on. I charged it while turned off. After I turned it back on it was at 87% but was flashing on and off and beeping like crazy. It stopped doing that but then I noticed the phone screen would flash on and beep every so often and the battery was draining. Now it won’t charge at all. Turned off or turned on. I am down to 36% and not able to charge.
Solution: Try simulating a battery pull first by pressing and holding down the power button and volume down button for at least 7 seconds. The phone will restart. Once it has fully booted check if it charger. If your phone does not charge then proceed with the troubleshooting steps listed below.
- Clean the charging port of your phone using a can of compressed air or by blowing to it using star. Your aim is to take out any dirt or debris that may be preventing the phone from being charged.
- Charge the phone for 20 minutes using a different charging cord. This is important since the cord you are using might already be damaged.
- Try using a different wall charger when charging your phone.
If the phone doesn’t charge then you should have this checked at a service center. It’s either a problem with the charging port or the battery. It’s also possible that the charging component inside the phone is causing this problem.
S6 Not Charging After Screen Cracked
Problem: So I was at work the other day and as I was getting my tools together my phone fell out of my coveralls and the screen cracked. I just said oh well and went on my way. I went through the day fine. Got home, charged it before getting some sleep. I wake up and it’s fully charged. I go to work, and I have to sit in this room all day. My phone dies and when I got home, it didn’t charge. It has a screen that shows a battery with a lightning bolt but doesn’t go to the second screen that shows the percentage. It doesn’t charge at all. Just enough to tell me it’s charging and no more.
Solution: There are several things that you need to check if your phone doesn’t want to charge. First, try cleaning the charging port of your phone as it could have some dirt or debris in it that’s causing this charging problem. Use a can of compressed air or blow into it using a straw to clean it. Next, the charging cord you are using might be defective. This cord gets easily broken especially if it is constantly coiled or bent. You should try replacing this with a new one then check if the phone will charge. You should also try using a different wall charger.
If the above steps fail to fix the problem then this might be caused by drop that cracked the phone screen. I suggest you have this issue checked at a service center.
S6 Fast Charging Not Working After Marshmallow Update
Problem: My phone’s charging and fast charging capabilities worked fine yesterday before upgrading to Android 6.0.1. After upgrading, my non-Samsung fast charger no longer worked. Thinking the charger may have broken, I tried my OEM charger, that “worked” but it said that it was going to take 4 hours and 30 minutes to charge my phone from 12% to 100%, and this is supposed to be a fast charger. I’ve already tried wiping the system cache but have not done a soft reset and am not too keen on having to do one since I just had to a few months ago for a power cycling issue.
Solution: Several other S6 owners have also experienced this same issue after updating their phone software. The first thing you need to doing this case is to check if fast charging is enabled in your device.
- Go to settings.
- Tap Battery option.
- Scroll to the bottom then check if Fast charging is enabled or not.
- If not then enable it.
You should also check if the fast charging feature will work while the phone is off.
If the issue persists then you should consider doing a factory reset since this issue occurs right after the Marshmallow update. Just make sure to backup your phone data before doing the reset.
S6 Not Turning On Not Charging
Problem: I dropped phone which damaged lcd. replaced new lcd but phone is not turning on nor charging but it has power only green led and when press any button the light goes off and come back again after few minutes and sometime there is blue led starts flashing, tried many time holding volume down and power button/volume up + power + home nothing is working. Please help what next to be done?
Solution: What you can do right now is to perform the usual troubleshooting steps that needs to be done when the phone does not charge which are listed below.
- Clean the charging port of your phone using a can of compressed air or by blowing into it using a straw.
- Use a different charging cord when charging the phone
- Use a different wall charger when charging the phone.
If the above steps fail then you should bring your phone to a service center and have it checked. There might be some circuit inside the device that got damaged during the drop or during the screen replacement that’s causing this problem.
S6 Slow Charging Using USB
Problem: Hello, my Galaxy S6 seems to be having issues charging via USB. It takes about 6-7 hours to fully charge. I’ve tried 4 different charging cables, 2 of which are Samsung chargers. I also have a Samsung wireless charger that seems to charge my phone perfectly fine. Any suggestions on what the problem might be and what I can do to fix it?
Solution: If you are charging the phone using a USB port from your computer then this will take a much longer amount of time. This is because the power output of a typical USB port is around 500mA for a 2.0 port or 900mA for a 3.0 port. The adaptive fast charger that comes with your phone is able to provide an output of 2A which is why it charges the phone much faster.
However, if you are having problems with the wired charging feature of your phone as it is slow compared to wireless charging then you should first check the charging port of your phone. Make sure it is free from dirt or debris by blowing into it using a can of compressed air. You should also consider doing a factory reset to eliminate any software issues that could be causing this problem. Make sure to backup your phone data before doing the reset.
Engage with us
Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.