The #Samsung #Galaxy #S6 is an early 2015 flagship model that uses both glass and metal in its construction. The end result is a beautiful device that’s not only powerful but a joy to use as well. While this is a pretty solid phone there are instances when certain issues can occur. In this latest installment of our troubleshooting series we will tackle the Galaxy S6 hard time getting charge to issue & other related problems. We have gathered several issues of this nature that have been sent to uss by our readers and have addressed them below.
If you own a Samsung Galaxy S6 Edge or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
S6 Hard Time Getting To Charge
Problem: I sometimes have a hard time getting my phone to charge. Sometimes it says plug in the charger that came with it, that the one I’m using. says it will be charged in a period of time and the battery runs down. Some of my apps show that they have been brought up and I never touched them.
Solution: One of the first things that you should check whenever the phone has a hard time charging is to clean the charging port of the device. Dirt or debris that could be lodged in the port can interfere with the charging process and results in this issue. When cleaning the port use a can of compressed air or by blowing into it using a straw.
If the issue still remains then the next step is to try using a different charging cord and wall charger. There are instances that the cord you are using is faulty or the wall charger isn’t providing the right output anymore which is why you should try replacing both.
If your phone still does not charge then you should have this checked at a service center.
Regarding the issue of the apps appearing without you running them you might want to try doing a factory reset. Make sure to backup your data before doing the reset. Once the reset is done do not install anything in your phone yet. Try to check first if the issue still occurs. If it does then you might want to have the digitizer of your phone checked at a service center.
S6 Will Not Charge
Problem: Plugged phone in to recharge it, after having just used it. The phone was powered on, green light on, and charging. Later when I unplugged it, green light was off and the phone was completely powered off. Have tried several chargers that are specifically for the S6 and none will charge it, green light not on and when attempting to power it on, with or without charger plugged into it, screen is completely black and will not power on. Even tried the steps of simultaneously trying to push the power button, volume buttons and holding down for several seconds while it was on the chargers, but again no lights are coming on even when plugged into chargers. Very puzzled, contacted Samsung since the phone is still under manufacturer’s warranty and was told it was probably a battery issue, sent it to their repair center and I’m now being told that the LCD screen is damaged and needs to be replaced and the warranty doesn’t cover damage. I am not very cell phone savvy, so I’m reaching out for any info. about this. I have never dropped this phone, sit on it, etc. and it was working just prior to the last charge. There was no visible sign of any damage to the screen when it was working. It is likely that cell phone will not accept a charge and will no longer power on (completely dead) due to the LCD screen being damaged?
Solution: There is a possibility that the phone will not accept a charge if the display is damaged especially if this damage is causing a grounding issue. If the technicians of Samsung have discovered that the display is damaged then it really needs to be replaced.
S6 Not Charging After Getting Wet
Problem: I got some water damage in my Samsung galaxy s6, I immediately put it in rice water condensation cleared, as I tried to turn on there were a few flashes from the camera and a blue flashing light on the front, and it wouldn’t turn on. I get no response from the phone when on plug charge. when plugged into the computer I do get the empty charging screen but it doesn’t seem to charge. any help will be massively appreciated.
Solution: It’s very likely that the problem is caused by some component inside the phone that got damaged by the water. For this issue you need to have your phone checked at a service center.
S6 Not Turning On After Getting Wet
Problem: Hello. I’m afraid I’m a hopeless cause. I dropped my phone in an inch of water. It continued working for the day/night. I charged it that night and it wouldn’t turn on the next morning. It just gets hot. I didn’t have any of my contacts or pictures backed up 🙁 Is there any way it can be fixed long enough to get the pictures off?
Solution: Since your phone got wet what you need to do first is to make sure that its internals are fully dry. To do this just place your phone in a bag of rice for at least 48 hours. The rice will absorb the moisture inside your phone. Once you have done this try charging your phone for 20 minutes before turning it on. If the issue still persist then you should bring your phone to a service center and have it checked.
S6 Only Charges In Safe Mode
Problem: galaxy s6 has recently been draining battery lately doesn’t charge when in plugged in… even fast charge… only charges in safe mode? or super battery saving… i like always have kept my phone in power saving too. it happened after i downloaded a screen recording app and took videos.. i uninstalled and deleted videos and any cache.. still is a problem
Solution: Try backing up your phone data then do a factory reset. Once the reset is complete do not install anything in your phone yet. Check first if the issue still occurs. If it doesn’t then proceed with installing your favorite apps. If the issue still occurs then you should have your phone checked at a service center as its battery might have an issue.
S6 Does Not Start After Downloading Update
Problem: My phone was updating yesterday and when it finished it froze on the galaxy loading page when i tried to turn it on. So i went into maintenance boot mode and tried to restart it from there. so after trying to restart it all of the ways with no success. i let the phone drain its battery and charged it up again. when i turned the phone on i was greeted with the maintenance boot screen again, but when i try any of the modes it just freezes then and won’t go on.
Solution: It’s very likely that this issue is caused by a glitch in the update process. You will need to start your phone in recovery mode then do a factory reset from here. Take note that your phone data will be erased in the process so make sure to have a backup copy before proceeding.
S6 Battery Stays At 0% When Charged
Problem: My device was at roughly 46% then the screen went black, I plugged it in and turned it on, the lightning bolt showed on the battery symbol but it showed I was at 0% and no matter how long I leave it plugged in it won’t budge from 0%.
Solution: Try using a different charging cord and wall charger when charging your phone. If the issue is still the same then the battery might already be faulty. I recommend that you have this checked at a service center.
S6 Shuts Off When Not Connected To Charger
Problem: I have a Samsung s6 troubleshoot and the phone will charge to 86% and boot as long as plugged into the wall charger. It may also reboot at the same time over and over. If I disconnect it, it will immediately shut off. The phone has a slight curve to it from being in my back pocket. Any suggestions as to whether or not this problem is fixable?
Solution: It’s very likely that this issue is caused by a defective battery. You will need to have this checked and possibly replaced at a service center. You should however try to do a factory reset first to eliminate any software related issues that might be causing this. Make sure to backup your phone data before doing the reset.
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