The #Samsung #Galaxy #S6 is a previous generation flagship model of the South Korean giant that is a departure from its older flagship models. One notable difference in this model is that it now has a non-user removable battery. While this allows the phone to become more solid and slim since the back cover can’t be removed, owners are now not able to easily replace the battery. This might not be important but when power related problems happen on this phone it’s good to know that you will be able to check if the battery is causing the issue. In this latest installment of our troubleshooting series we will take a look at the Galaxy S6 won’t charge anymore issue & other related problems.
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If you would like to browse the previous parts in this series then check out this link.
S6 Won’t Charge Anymore
Problem: I connected my phone on my laptop for file transferring. While trying to transfer files via share it and wifi direct, i heard that my device is disconnecting/connecting about 5 times. Then i disconnected my phone from the laptop coz it’s not charging anymore. I tried to use the original charger and other samsung chargers but it won’t charge anymore. I already tried to reboot/restart my phone but it’s still the same. When i tried to charge it while the phone is off, only the lightning bolt appears on the screen, no sign that it is charging. I tried to turn it ON while plugged in, but it wont turn on. It only turns on when it is unplugged from the charger. What would be the best thing i can do to troubleshoot this one? I hope you can help me.
Solution: What you should consider doing first in this case is to simulate a battery pull. You can do this by pressing and holding both the power and volume down keys for at least 7 seconds. Normally, the phone should restart after this.
If the phone does not restart then the next thing you should do is to verify if the battery has enough charge. To do this you need to clean the charging port of your phone first using a can of compressed air. Blowing into the port also works as long as you are able to remove the dirt and debris that is in it. Once you have made sure that the port is clean charge the phone for at least 20 minutes. When charging the phone try to use a different charging cord and wall charger.
Try turning on the phone in recovery mode. If you are able to access this mode then I suggest you perform a factory reset from here. Take note that this will delete your phone data.
If the above steps fail then I suggest you have your phone checked at a service center.
S6 Overheating Warning
Problem: My s6 continues to tell me it is overheating. When I plug it in, it will charge for a little bit and will show a solid red light to indicate it’s charging but only for a couple minutes. Then the red light flashes and I get a flashing white triangle with a red thermometer on the screen. What could cause this?
Solution: A sensor inside your phone is responsible for checking the temperature of the chip. If it is too high then this warning will appear to let your phone cool down. When you touch your phone does it feel warm? If it does then let it cool down first.
Below are the troubleshooting steps that you need to perform in cases like this. After performing each step check if the issue still occurs. Move to the next step should the problem still persist.
- Start your phone in Safe Mode. In this mode only the pre-installed apps are allowed to run while apps you downloaded are disabled. Check if the issue occurs in this mode. If it doesn’t then it could be caused by an app you downloaded. Find out what app this is and uninstall it.
- Wipe the cache partition of your phone from the recovery mode.
- Backup your phone data then do a factory reset.
If the issue still occurs after performing the steps listed above then this could already be a hardware issue. I suggest you have your phone checked at a service center if this is the case.
S6 Randomly Stopped Charging
Problem: My phone randomly stopped charging today. I’ve tried multiple chargers (all Samsung chargers) and i find that my fast charger is the only one that will even get a response out of the device, but it’s not constant at all. When I shut off the phone and attempt to charge it the battery dropped from 45% to 27%. Feel free to ask me any further questions you may have. Thank you.
Solution: For issues such as this the first thing that you need to do is to clean the charging port of the phone. Use a can of compressed air or simply blow into it using a straw. Your objective is to take out any dirt or debris that could be interfering with the charging process.
Next, try using a different charging cord when charging the phone. This cord easily gets broken especially if it is constantly coiled or bent which is why you need to check if this is causing the issue.
If your phone still does not charge after following the steps listed above then I suggest you bring it to a service center and have it checked.
S6 Will Not Charge
Problem: My phone will not charge as I am currently using the charger that came with my phone it keeps telling me to use the charger that came with my phone basically it’s saying that I’m not using the right charger and my phone won’t charge and I know it’s not my charger because I bought another charger and it still doesn’t work and I do not have insurance on my phone so I can’t get another one I bought it used.
Solution: Sometimes, dirt present in the charging port can cause this issue. Try cleaning the charging port using a can of compressed air or by blowing into it. When charging the phone try to use a different charging cord.
If the issue still persists then you need to check if the phone software has anything to do with this. Backup your phone data then do a factory reset.
If the above steps fail to fix the problem then you should bring your phone to a service center and have it checked.
S6 Not Turning On After Getting Wet
Problem: I was Kayaking and a friend tipped our kayak. My phone was in a backpack but got a bit wet. Once back on the kayak I checked my phone and it has turned off. I tried to turn it back on it didn’t work, but the phone was hot. I went home and put it in rice overnight. I checked the trigger and it is still white,so it claims no water damage, but I still can’t get the phone to turn on.I tried plugging it into a charger it still was unresponsive. Now it’s sitting in rice again. I’m not sure what to do, I don’t care about buying a new phone but I want this one to turn on even once, just so I can get all of my information off of it. My phone has my whole life on it. Please help.
Solution: The liquid damage indicator of the phone is located in the SIM tray slot. It’s possible that water might have entered the phone through the charging port. If your phone is turned on and water comes in contact with the charging port it will cause a short circuit which in turn will damage the components inside the device.
The best thing you can do right now is to have your phone checked at a service center. This way you will know what exact component inside the phone has been affected by the water.
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