The #Samsung #Galaxy #Note4 has been in the market for nearly two years already. When most devices reach this age they are usually taken out of circulation, not this model though. Combining an impressive hardware with constant software updates, this phone has become the daily driver for most people. While this model is quite dependable there are instances when issues can occur. In today’s installment of our troubleshooting series we will tackle the Galaxy Note 4 does not turn on unless plugged issue & other related problems. We have gathered several issues of this nature from our readers and have addressed them below.
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Note 4 Does Not Turn On Unless Plugged
Problem: 1st off I don’t know what version it is . Usually always am good at keeping up with the updates. If that helps. Unfortunately, I can’t go check because my phone’s broken, hence for my contact. So my boyfriend seems to think because “I play games on it” & “use it when it is charging”, is the reason it started to mess up. But once it stopped turning on at all the other day, I noticed the red water damage indicator on the battery. But I haven’t gotten it wet so it must be from steam and what not. But anyway, basically, my phone wouldn’t turn in at all, unless it was plugged in, and even then it wasn’t a guaranteed way to get it turned on. And it would only work on the “fast charging adapter” of mine (I have two of them and it would only work on one of them for some reason), I tried to do a factory reset on it and totally thought that would do the trick but it did not….. So it must need a new battery right??
Solution: There’s a possibility that the battery is causing this problem since the liquid damage indicator sticker has turned red. Try getting a new battery then see if this fixes the problem. If it doesn’t then you should have the phone checked at a service center for a possible liquid damage.
Regarding your use of the phone when charging the only thing this affects is the charging time which is increased.
Note 4 Battery Drains Rapidly
Problem: I just got a refurbished Note 4 online. And it works great when its on the charger. But when I disconnect it, the battery will drain from %100 to %0 rapidly. It will begin to reboot during several apps, so i don’t think it’s a specific one that is causing the issue. Is there a display mode that has to be deactivated first? Or could it possibly be a safety setting because my sim card has not come in the mail just yet. I haven’t tried to factory reset it yet or even anything in safe mode. I’m not the most tech savvy when it comes to software.
Solution: I suggest you try doing a factory reset first to eliminate any possible software glitches that could be causing this problem. Make sure to backup your phone data before doing this. If after the reset the issue still occurs then I suggest you get a new battery since this could be what’s causing the problem.
Note 4 Reboots When Battery Level Drops
Problem: Once cell phone reaches down in the ranges of 40%-50%, starts to reboot. Will continue to until plug on charger or take out battery. Once on the charger it will charge at normal rate but the plug of charger gets really hot. Sometimes onces it gets to 80% it slows down or stops charging and plug cools down. Just bought a new battery and testing it out. Charging new battery and plug is very hot, don’t know if that’s normal.
Solution: The device should not get very hot when you are charging it. The heat in this case could be caused by a shorted circuit possibly due to a faulty charging port. I suggest you have this checked at a service center immediately. Take note that you should not charge the phone unless it is checked by a technician since it might cause a fire.
Note 4 Does Not Turn On
Problem: Mobile is not turning on. By connecting to the charger if I turn on, only charging icon and Android icon flashes up and switching off again. Without connecting to charger, it is not even turning on. I tried changing the battery but it didn’t help.
Solution: Have you tried checking if your phone can start in recovery mode? If it can then I suggest you do a factory reset. Take note that this will delete your phone data so make sure to have a backup copy before doing this.
If you are unable to access the recovery mode then I suggest you have your phone checked at a service center as this might already be a hardware related issue.
Note 4 Could Not Do Normal Boot Error
Problem: Hi. My issue is really weird… It started 2 weeks ago. The phone started to run REALLY slow… And now when I leave it 10 minutes without using it, I’m not able to unlock it… I mean, the screen keeps black when I press the unlock button but I know it’s not turned off because the led light which shows if you have any notifications keeps flashing… The only thing I can do is to remove the battery to turn it off and wait for 30 minutes to put it on again. (Even after doing this, sometimes it doesn’t work and a screen saying ‘Could not do normal boot’ appears’). I have tried another battery, I have restored the OS 3 times but nothing seems to work. I think that maybe the RAM could be damaged, what do you think? Thank you!
Solution: By restoring the OS I assume that you have flashed the phone software and not just a factory reset. If flashing the phone doesn’t fix this issue then it’s possible that this is already a hardware related problem possibly due to a bad RAM or ROM. You should try to bring the phone to a service center and have it checked.
Note 4 Battery Life Poor After Marshmallow Update
Problem: Ever since I upgraded to 6.0.1, battery life is very poor. It will display 25%, and that will quickly be 15%. Then only moments after displaying 15%, the phone guys. It’s fine after recharged fully. It does not go near as long as it did and you lose that 25% as well. It’s only started happening after my update to 6.0.1.
Solution: If you noticed this issue occurring only after getting the Marshmallow update then this is most likely caused by some old software data that has been left behind in your phone. This data which normally gets removed during the update is now causing a conflict with the new software version resulting in this issue. I recommend that you backup your phone data then do a factory reset to fix this issue.
Note 4 Does Not Completely Charge
Problem: When i charge battery it arrives at 50% in 30 minutes but after 2 hours it is still at 90% and even if i leave connected the charger all night long the charging process stop at 91%. I have sent the phone to samsung for three times but the problems is still there. when the phone came back from assistance the first charge is okay but from the second the problem came back stopping the charging at 91%
Solution: For this particular issue you will need to check first if the phone software is causing the problem by doing a factory reset. Take note that you should backup your phone data before doing the reset since it will be erased by the reset process.
Once the reset has completed check if the issue still occurs. If it still does then I suggest you get a new battery as this looks to be a battery related issue.
Note 4 Turns Off Does Not Start
Problem: Two days ago I did a factory reset on my phone because whenever it got to 80% my phone would turn off and not reboot. The first day of having the factory reset I got about 6 hours before having to charge again which was better than turning off at 80%. Well recently the phone turned off at 60% and would not reboot, when putting it on a charger it said it was at 70%.
Solution: Try taking out the battery then press and hold the power button for at least a minute. This discharges the phone circuit and clears out its RAM. Reinsert the battery then check if the phone turns on. If if turns on then check if the issue still occurs. If you still face the same issue then try replacing the battery.
Should the above steps fail I recommend that you have your phone checked at a service center as this might already be a hardware related issue.
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