One of the advantages the #Samsung #Galaxy #Note4 has over the Note 5 is that it has a microSD card slot making it easier for user to expand its storage capabilities. This means that you can exceed the 32GB storage limitation of the phone by adding a microSD card of up to 256GB to its card slot. This allows users to store hundreds of movies, photos, and videos to the device. There are however instances when adding a microSD card can causes issues on the phone. This is what we will tackle today as we aim to address the Galaxy note 4 not reading microSD card issue & other related problems.
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Note 4 Not Reading microSD Card
Problem: Does not show any sd card unmount or mount. When you click storage it only shows device. No colored bars either. Had a 8g sd card installed while still in device my pics on card would not show so I went to storage and it only shows device storage no option for sd at all nothing. Uninstalled card and still nothing.
Solution: What you should do first in this scenario is to check if the microSD card that you have is indeed functional. Remove it from your phone then insert it in another mobile device or you can also let your computer read it. If you will be using your computer then you need a card reader to do this. If the microSd card can’t be recognized by another device or your computer then it is most likely corrupt already. I suggest you replace this with a new one. If you have any important data stored in the card then try using a data recovery software to retrieve the data.
If the microSD card can be read by another device or your computer then the problem could be with your phone. Follow the troubleshooting steps listed below if this is the case. Move to the next step should the issue still persist.
- Turn off your phone then reinsert the microSD card back. Start your phone in recovery mode then wipe its cache partition. Restart the phone then check if the phone can read the microSD card.
- Backup your phone data then do a factory reset. Check if the phone can read the microSD card.
- Try using a different microSD card.
If the problem still remains even after performing the steps listed above then I suggest you have your phone checked at a service center.
Note 4 Gallery App Can’t open Photos In microSD Card After Marshmallow Update
Problem: Marshmallow installed itself yesterday . Since then, Gallery/Album doesn’t see any picture folders on sd card. Can see all the folders and all the pictures both on Note 4 device and on computer. Gallery can also open them but doesn’t see them through the app.
Solution: The first thing that you should do in this case is to restart the phone. This initializes the phone software and usually causes this kind of problem. Once the phone has restarted try to check if the Gallery app can now read photos stored in the microSD card. If the issue remains then follow the steps listed below. Move to the next step should the problem persist.
- Clear the cache and data if the gallery app.
- Start the phone in recovery mode then wipe its cache partition.
- Start the phone in Safe Mode then check if the issue still occurs in this mode. If it doesn’t then it is most likely caused by a third party app. Find out what app this is and uninstall it.
- Backup your phone data then do a factory reset.
Note 4 microSD Card Is Blank Has Unsupported Files
Problem: last night the phone said that it could not update some app because their was not enough space on the phone which is weird because i have a new 64gb memory card that i added a few months ago. so I left the phone alone and this morning it is telling me that SD card is blank or has unsupported files
Solution: Regarding the issue of the apps not updating it could be because the internal storage of your phone is already running low on free space. Try to check if this is the case. If it is then you need to make more room for your apps to update.
To free up the internal storage space you can
- Delete photos, videos and music stored in the internal storage or simply move this to the microSD card
- Uninstall apps that you rarely use.
- Clear out the cached data of the device.
Once you have a sufficient storage space free then the apps will proceed with the update.
As for the issue with the microSD card you should first take it out from the phone and have your computer read it. You will need a card reader to do this. If your computer can’t read the data in the card then the card could already be corrupt. You will need to replace this with a new one. If the computer can read the data stored in the card then the issue could be with your phone. Reinsert the microSD card to your phone then follow the steps listed below.
- Wipe the cache partition of your phone from recovery mode. Check if the card can be read.
- Start the phone in Safe Mode. Check if the card can be read in this mode. If the issue does not occur in this mode then the issue is most likely caused by an app. Find out what app this is and uninstall it.
- Backup your phone data then do a factory reset. Once the reset is complete check if the card can be read.
- Try using a different microSD card in your phone.
Note 4 Not Recognizing microSD Card
Problem: I have a memory card inserted but my phone isn’t recognising it is there at all. I have tried inserting different memory cards with exactly the same result. Am I doing something wrong or not doing something I should be doing. Please can you help me?
Solution: If the phone isn’t recognizing different microSD cards then this could already be a hardware related problem. You should however check if the phone software is causing this problem by backing up your phone data and doing a factory reset. If after the reset you still experience the same issue I suggest you have your phone checked at a service center.
Note 4 microSD Card Error When Formatting
Problem: Tried to reformat my Samsung 64Gig sd card and got this message when it failed. command ’12 volume partition disk: 179,64 public’ failed with ‘null’. This is the 2nd sd card in the year I have had this phone.
Solution: This issue is most likely caused by a corrupted microSD card. Try taking out the card and have your computer format it. You will need a card reader to do this. I would suggest though that you get a new microSD card.
Note 4 Can’t Access Data In microSD Card
Problem: A few minutes minutes after powering up, I get a screen message that the S Finder has quit working. Prior to this message, I have access to the music and books I have stored on my SD card, afterwards I cannot access this data. If I power it off and up again, the same thing happens.
Solution: Try taking out the microSd card and have you computer read it. You will need a card reader for this. If the computer can’t read the data in the card then it is most likely corrupt already. I suggest you replace this with a new one. As for the data stored in the card you can try to recover this using a data recovery software.
If the computer can read the contents stored in the card then the issue could be with the phone. Follow the troubleshooting steps listed below to fix this problem. Move to the next step should the problem still remain.
- Reinsert the microSD card back to the phone. Start the phone in recovery mode then wipe its cache partition.
- Start the phone in Safe Mode then check if you are able to access the microSD card from here. If you can then the issue could be caused by an app. Find out what app this is and uninstall it.
- Backup your phone data then do a factory reset.
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