Samsung Galaxy S5 Won’t Turn On Issue & Other Related Problems

Once a smartphone crosses the two year mark expect it to show some issues which was not present when the device was new. Take for instance the #Samsung #Galaxy #S5. This phone model which was released in 2014 was once a flagship device that outperformed its contemporaries. If you have this phone in service since it was first released then I’m pretty sure you have experienced some issues with it. Today we will be discussing one common issue and that is the Galaxy S5 won’t turn on issue & other related problems.

If you own a Samsung Galaxy S5  or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

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S5 Won’t Turn On

Problem: Hi, I’m having trouble starting my phone. Earlier this evening, my battery had almost died so I plugged it into the charger, but my phone didn’t register the charger. The charger is not the problem, it charges my tablet just fine. I restarted my phone, then tried plugging it in again, but that didn’t work. I then turned it off again so I could take the battery out and put it in again. I then tried charging it while it was off (normally, a battery with a lightning bolt would appear that was partially green), but the screen stayed black.

I googled my issue and tried to move the little panel inside the phone charging port upward with a toothpick, but I don’t think I actually moved it. After that, though, it wouldn’t turn on. I tried plugging the charger in and it showed me this symbol: shows the same symbol when I press the power button to start it up.

I don’t think it’s charging because normally the battery symbol would be partially green at the bottom to indicate how much charge it has. Any help would be appreciated

Solution: The phone battery might be fully drained which is why it is acting this way.  Try leaving it connected to the wall charger for at least 20 minutes before attempting to turn it on. If the problem still occurs then try to follow the troubleshooting steps listed below. Move to the next step should the current step you perform fail to fix the problem.

  • Clean the charger port of your phone. Sometimes dirt that’s stuck in this port can interfere with the charging process. To clean the port use a can of compressed air or cotton bud dipped in alcohol. Charge the phone for 20 minutes then try to turn it on.
  • Take out the battery. Press and hold the power button for at least a minute. This will discharge the phone circuit and clear out its RAM. Reinsert the battery then try to turn the phone on. If the phone still does not turn on then try connecting it to its wall charger for another 20 minutes before turning it on again.
  • Try using a new battery.

If the above steps fail to resolve the problem then this could be caused by a faulty hardware. If this is the case then I suggest you have your phone checked at an authorized service center.

S5 Triangle With Exclamation Mark On Screen

Problem: So my phone fell in the toilet and it was operating fine. After I dried it off as best as I could but I did not take the back cover off. But i put it in rice a couple hours later as a precaution. Like two or three hours later I took it out and decided to charge it, this was around 12 am. In the morning around 8 I woke up and the phone wasn’t charging and it was at 65 percent. Which although it was an increase from what it was last night, it should have been at a 100% So i turned  off the phone and plugged it in. A small triangle with a exclamation point came up. I came looking on this website and i realized some of these problems might relate to mine. Because some water seeped through the cover but I dried it, the power sharing notification also popped u. I tried putting the phone in safe mode, restarting it and turning it off multiple times. However the problem has not been solved.

Solution: The triangle with exclamation mark usually appears whenever something goes wrong on a device that has been rooted or running on a custom ROM. You will however get this symbol as well when some hardware issues occur. In this case, it appears that the problem is caused by water damage.

What you need to do first in this case is to make sure that the phone is totally dry. As we all know, electronic components easily gets damaged once electricity is running to it and it gets wet. You need to place it in a bag of rice for at least 48 hours to dry out the moisture inside the phone.

Once the moisture has been removed I also suggest that you try using a different battery on your phone. Try turning on your phone. If it does not turn on then I suggest you try to access the recovery mode of your device. If you can access this mode then there’s a possibility that the problem is software related. You should do a factory reset in this mode. Take note that your phone data will be deleted in the process so make sure to do this only if you have a backup copy of your phone data.

If you are unable to access the recovery mode then chances are the issue is caused by water damage. You need to have your phone checked at a service center if this is the case.

S5 Not Charging With Power Bank

Problem: I have a Galaxy S5 that is over two years old and like very much, but recently getting half of the battery life as when new, about a half day.  I have removed nearly all of the non-original apps, but that didn’t help much.  I was going to buy a new battery, but most people seem dissatisfied with the replacements.  I do own a couple of external batteries with a reversible USB charging cable, but they do not charge my S5, even though they will charge my friends iPhone and Motorola.  I read your Troubleshooting Guide for Samsung S5 Charging Problems, but there was no mention of problems using a USB connected external battery in an otherwise working phone.  Do you have any idea why my S5 does not charger with an external USB battery?

Solution: There are various reasons why this is happening. First, the USB cord that you are using might be damaged. Try using another USB cord and see if this works. Make sure to clean the charging port of your phone using a can of compressed air or cotton bud dipped in alcohol before charging it. Another possible reason is that the power bank is not providing the correct voltage output to charge the S5. Try using a different power bank in charging the phone and see if it works.

S5 Does Not Start Sometimes

Problem: So, I purchased a refurbished S5. I got a GREAT price on and need to decide in the next few days if I am returning it. The only issue I’m having is one of the start-up issues. Sometimes I push the power button and the screen stays black though the buttons at the bottom still light blue. Things I’ve tried: Full factory reset, clearing cache. Taking out the battery always solve the problem but do I want to deal with that for the next couple of years until I get a new phone? The error still happens at least a couple of times a day. Is there any fix for this? Has marshmallow been released? Would you simply return it? (I paid $150). Thanks for your time!

Solution: Since you already performed a factory reset and the issue still occurs then this problem is most likely hardware related already. If the phone is still under warranty then you should consider returning it and replacing it with another one.

S5 Switches Off On Its Own

Problem: Lately when I use my Samsung s5, it switches off and then I can’t put it back on, unless I charge it.  Even if the battery was at 90% I have cleared the partition, cache, it happens in safe mode too.  I have also done a factory reset.  What I have noticed is, when I use the internet/wifi, it switches off however if I have both of them off, then it seems to work fine

Solution: I recommend you try using a new battery on your phone as the battery you are using might be causing this problem.

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Samsung Galaxy S5 Screen Not Taking Input Issue & Other Related Problems