One of the common things that needs to be done on a smartphone is to charge it. The frequency of charging will depend on the usage pattern of the device. The #Samsung #Galaxy #S5 for example with a fully charged 2800mAh battery is able to provide around 21 hours of talk time before needing a recharge. While charging a phone is very easy to do there are instances when the phone may refuse to charge. This is what we will concentrate on today as we tackle the Galaxy S5 not charging when on issue & other related problems.
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S5 Not Charging When On
Problem: I recently picked up a Galaxy S5 from Boost Mobile. It has a charging issue that can only be described as odd. It will not charge at all when on. It is using original Samsung charging equipment. I’ve gone through the trouble shooting guide and tried as many of the fixes as I could. The odd thing is it will charge when off, but will charge for about 6.5 seconds (flashes white charging icon with no percentage shown, then blank screen.) and then will not charge for about 8.0 seconds. The battery also drains very fast, about 1% a minute. I initially thought the charging port was bad, but now I’m wondering if it is the battery. Any ideas on this one?
Solution: One of the most common causes as to why a phone will only charge when it is turned off is a defective charger. Try to eliminate this possibility by using different charger on your phone. I also recommend that you replace the charging cord that you are using as this cord gets easily damaged. Before charging your phone make sure to clean its charging port using a can of compressed air or cotton bud dipped in alcohol. This will take out any dirt or debris that could be present in the port.
If the issue still persists then you should try using a new battery.
Should the issue still occur at this point the next thing you will want to do is eliminate any software related problems that could be causing this. You will need to backup your phone data then do a factory reset. If the reset doesn’t work then you should bring your phone to a service center and have it checked as this could already be a hardware related problem.
S5 Charges Only When Off
Problem: My phone only charge when off very slow. It shows the lighting bolt on and off. It don’t show red light anymore. It can be plugged up all night and I will wake up with 34 %. It takes a full day and night to get to 100%. I have tried all troubleshooting including hard reset. I bought a new battery and new original charger. Nothing is working. Please help me….
Solution: Try cleaning the charging port of your phone. Sometimes the presence of dirt or debris in this port can interfere with the charging process. If the issue still persists then you should have your phone checked at a service center as it looks like this could already be caused by a hardware component that is failing.
S5 Does Not Always Charge
Problem: Hi Droid guy,I am having problems charging my Samsung galaxy s5. When I plug it in it does not always register and the only charger it will work with is a Kindle fire charger. It will not work with any other charger and not even all the time with the Kindle one. I have to play with it and move it all around to get it to the right angle, and then I can not touch it when it is charging. I also keep getting a use original charger message but then it does not register any other charger besides the one I said earlier. It used to work with all chargers. Any advice would be greatly appreciated
Solution: Try cleaning the charging port of the phone first using a can of compressed air or cotton bud dipped in alcohol. This takes out any dirt or debris that could be present in the port and is causing this issue. Next, try using a different charging cord when charging the phone. `This charging cord gets damaged easily especially if it is constantly coiled or bent and the cord you are using could already be damaged.
If the problem still remains then you should eliminate the phone software as a possible cause by doing a factory reset. Just make sure to backup your phone data before performing this procedure.
Should the above steps fail I suggest your have your phone checked at a service center as this could already be a hardware related problem.
S5 Does Not Turn On
Problem: I powered my phone off to do a restart and now it will not turn back on. I have done everything you suggested in your guide and I even replaced the battery with one from another phone. Battery was completely charged when I turned it off. HELP.
Solution: Try taking out the battery from the phone then press and hold its power button for at least a minute. This will discharge the phone circuit and clearout its RAM. Reinsert the battery then turn on the phone. If the phone still does not turn on then this could already be a hardware related issue. I suggest that you have your phone checked at a service center if this is the case.
S5 Not Turning On
Problem: I was taking a picture when my phone went off, my battery was 75% so I tried turning it on when it didn’t turn on, I tried various times and my device wont turn on, I tried charging it but it wont charge, I even plug it into my computer and it says it does not recognize the device, I remove my battery for couple minutes and when I try to turn it on it still wont.
Solution: Try to perform the following troubleshooting steps listed below to turn on your phone. Move to the next step should the current step fail to resolve the issue.
- Take out the phone battery. Press and hold the power button for at least a minute. This discharges the phone circuit and clears out its RAM. Reinsert the battery then turn on the phone.
- Clean the charging port of the phone using a can of compressed air or cotton bud dipped in alcohol. Charge the phone using a different charging cord and charger for at least 20 minutes. Turn on the phone.
- Check if the phone turns on in recovery mode. If you are able to access this mode then I suggest you do a factory reset. Take note that this will delete your phone data so make sure to have a backup copy before proceeding.
If the above steps fail to fix the problem then I suggest you have your phone checked at a service center.
S5 Randomly Turns Off
Problem: phone keeps turning off by itself when i’m using it and even when i’m not using it. it keeps turning off and back on by itself, it also gets real hot and then freezes and makes this weird noise and then shuts down,I don’t know what to do anymore i already reset it and the issue persists. Any help will be appreciated.
Solution: If you have already performed a factory reset which doesn’t resolve the issue then I suggest you try to get a new battery. If the issue still occurs then this could already be a hardware related problem. I suggest you bring your phone to a service center and have it checked if this is the case.
S5 Stuck In Samsung Logo
Problem: My Galaxy would power off to where you see the samsung galaxy s5 symbol but it wouldn’t full turn, it wouldn’t turn so i can make calls and text people. I would put the phone on the charger and see the icon and power my phone on and it would work and turn off again and show the power icon.
Solution: Try taking out the battery and microSD card ( if your phone has one installed) then press and hold the power button for at least a minute. This will discharge the phone circuit and clear out the RAM. Reinsert just the battery then see if you are now able to turn on the phone past the Samsung logo.
If the problem still occurs then try to start your phone in recovery mode. From here there are two things that you should do. Proceed to the second step if the first step fails.
- Wipe the cache partition of your phone then restart the device.
- Do a factory reset. Take note that this will delete your phone data so make sure to have a backup copy first.
If the above steps fail to resolve the problem then you should consider flashing the phone with its updated firmware file. Instructions on how to do this can be found at several of the Android forums online.
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