Samsung Galaxy S5 Blank SD Card Issue & Other Related Problems

One advantage that the #Samsung #Galaxy #S5 has over other smartphone models is that its storage capacity can easily be upgraded just by adding a microSD card. If you get the 16GB version of this phone then you can just add a 128GB microSD card to it to have your phone store more multimedia content. While adding an SD card is generally a good idea there are instances when problems can occur. In this latest installment of our troubleshooting series we will tackle the Galaxy S5 blank SD card issue & other related problems.

If you own a Samsung Galaxy S5  or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

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S5 Blank SD Card

Problem: I have had an sd card in the phone since the day I got about a year ago. Just recently, I moved my music and pictures to it. I noticed the phone had been lagging and freezing a lot throughout the day so I restarted it. Once it restarted,I get an error saying blank sd card and further it says sd card is blank or has unsupported files. The device no longer shows that I have an sd card and when I plug it into the computer, it doesn’t show the sd card. After several attempts of just trying to find the sd, I ended up formatting it because I didn’t have many or pictures or that much music. However I am still getting the same message and I try to mount the sd card it says it is blank and to remove it.

Solution: The lagging and freezing issue that your phone is experiencing is most likely caused by the microSD card. When this card develops bad sectors it makes it difficult for the phone to access the data in it which results in the lag or freeze issue. Try taking out the microSD card then check if the phone still lags or freezes. If it doesn’t then you may need to replace this card with a new one. As for the data stored in this card you can try to recover it using a computer with the help of a card reader.

Just in case the issue still occurs even with the microsD card removed you need to check the microSD card with your computer. If your computer can read the card without any problems then proceed with backing up the data in your phone and perform a factory reset. Once the reset is complete you can then reinsert the microSD card. The issue should disappear by now if it is cause by a software glitch.

S5 Recovering Data From Corrupted microSD Card

Problem: My Galaxy s5 has now corrupted 7 of my SD cards and the first 2, had EXTREMELY SENTIMENTAL AND ONLY COPIES OF our wedding photos, our honeymoon, and when my husband passed away suddenly 4 months ago. I’m at wits end with NEEDING those pictures and videos recovered as those are some of the last pictures of he and I together. PLEASE PLEASE  is there ANYTHING at all that I’m able to do with trying to recover even some of those??? I saw you mentioned an app for the computer that fixes corrupt sectors?? Is this similar to my issue and is there more than one that you’d recommend I try, or ANYTHING else would be greatly appreciated more than you’ll ever know. Thank you in advance

Solution: I’m sorry to hear about your husband passing away. Regarding the recovery of the photos stored in the corrupt microSD card there is still a chance that you can recover the data using some computer software. You will need to connect the microSD card using a card reader to your computer then use some of the data recovery software available. You can start by using Recuva which is a free data recover tool made by company that created CCleaner ( a popular Windows cleaning tool). Although I can’t say that this will work 100% it is still worth doing.

S5 Deleting Videos

Problem: I have been having issues with my phone deleting videos that I have taken.. it’s extremely frustrating and i have looked everywhere for them. I have looked on the cloud, my sd card my videos app and they are gone.  I don’t know what to do or how to fix it but I can not upgrade my phone until the middle of may. I can not wait to get rid of this massive POS! it has been nothing but a pain since I’ve had it with that update.

Solution: The first thing to do in this case is to check what is deleting the video files. If you have a microSD card installed then take it out first. Record some videos then observe if they get deleted. If they don’t get deleted then the problem could be caused by a corrupted microSD card. I suggest you replace this card.

In case the issue still occurs even with the microSD card removed then you need to check if an app installed in your phone is causing this issue. To do this you need to start your phone in Safe Mode. In this mode record some videos then observe if they get deleted. If the videos don’t get deleted then an app installed in your phone could be causing the issue. Find out what app this is and uninstall it.

If the issue still occurs even after performing the above steps then you should backup your phone data then do a factory reset.

S5 Setting microSD card As Default Save Location

Problem: Is it possible to set the external memory card as the default storage device? I purchased a 64gb card but almost all aps are utilizing the internal memory including my email.I manually move files and downloads and have set the camera to save photos to the card but I am still constantly running out of device storage.  The ability to add secondary storage was key in my decision to go with the Android phone platform over apple. Thanks for your assistance.

Solution: You can set the microSD card as the default save location for your photos or videos by going to the camera settings and changing the default storage location. As for the apps you can try moving them to the microSD card by going to the application manager then clicking on the desired app. If the option to move to SD card is available then you can move the app which will then free up your internal storage space.

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