The #Samsung #Galaxy #S6 might have all the bells and whistles of a high end smartphone but all of its features will be useless if the device does not turn on. The phone itself is quite stable and is designed to work well however some of our readers are having some problems with it which we would like to discuss. In this latest installment of our troubleshooting series we will tackle the Galaxy S6 will not turn on issue & other related problems. We have selected several issues of this nature that have been sent our way and have addressed them below.
If you own a Samsung Galaxy S6 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
S6 Will Not Turn On
Problem: Phone had a 46 percent charge I set it down on table dry…notching wet. Picked it up and it was shut off. Would not turn back on. Plugged into charger and nothing happens. Screen don’t light up or nothing
Solution: The first thing that you should do in this case is to simulate a battery pulL. To do this you need to press and hold the volume down and the power key for around 10 to 20 seconds. Once this is done connect your phone to its wall charger and let it charge for at least 20 minutes. Turn on your phone. If the phone does not turn on then try using a different charging cord when charging your device. You should make sure that the charging port of the phone is clean by blowing a can of compressed air on it.
If it still does not turn on then follow the troubleshooting steps listed below.
- Start your phone in recovery mode. If you are able to access this mode then the problem could be caused by a glitch in the phone software. Try to wipe the cache partition of your phone in this mode.
- If wiping the cache partition fails then boot your phone in recovery mode again then do a factory reset. Take note that this will delete your phone data so make sure to have a backup copy available.
If the above steps fail then I suggest you bring your phone to an authorized service center and have it checked.
S6 Won’t Charge Past 65%
Problem: My phone wont charge past 65%. I tried troubleshooting the problem but none of that works, every time i charge my phone the time for charging says 40min until fully charged but after about a minute it says 1 min until fully charged but it will only be at 65% still. I reset the cache partition because i read that would work but it didn’t. This is also the 2nd S6 I’ve went through within a week that has had a problem from the update.
Solution: There are several factors that could cause this issue on the phone which we will tackle one at a time. I’ve listed below the recommended troubleshooting steps that you need to do in this case.
- Start fresh by doing a factory reset. Make sure to backup your phone data before doing this. By doing this you eliminate any software related issues that could be causing the problem.
- Use a different charger and charging cord. Sometimes the charger will not provide the correct output anymore properly charge the phone. The charging cord could also be defective already which could cause this problem. Replacing both will eliminate any charger issues.
- Clean the charging port of the phone using a can of compressed air or cotton bud dipped in alcohol. Presence of dirt in the charging port could interfere with the charging process.
If the above troubleshooting steps fail then I suggest you bring your phone to an authorized service center and have it checked.
S6 Unresponsive After Charging Overnight
Problem: I put it on charge last night,everthing perfect, awoke this morning and it was unresponsive, a little green light was lit in top right corner. I found out i had to force start it by holding all button for a few seconds and it booted up. Been working fine since but not sure what problem was /is. Its never been dropped/wet and only month old.
Solution: This issue could be caused by some form of software glitch . It’s best to wipe the cache partition of your phone from the recovery mode. This procedure deletes the temporary data in your phone which if corrupt can cause this problem. Observe if the issue still occurs.
S6 Shuts Off Does Not Turn On
Problem: phone shut off and wouldn’t turn back on. finally turned back on and began flashing and turning purple. then black with white and green lines appeared. any help would be greatly appreciated.
Solution: For this issue I recommend you try to start your phone with the charger connected. If the issue still occurs then proceed to starting the phone in recovery mode as it looks like the phone software could be corrupt. If you are able to access the recovery mode then you should do a factory reset. This procedure deletes everything in your phone so make sure to have a backup copy of your data.
If you are unable to access the recovery mode then you should consider flashing your phone with its stock firmware. Instructions on how to do this can be found at some of the popular Android forums online.
If you are unable to flash the phone software then there’s a chance that the problem could already be hardware related. If this is the case I suggest you bring your phone to an authorized service center and have it checked.
S6 Not Turning On
Problem: I connected my phone to my bluetooth first thing this morning. It connected. When I received a call, I touched the wrong button and declined the call. I tried to call the person back but my phone was completely dead. I turned my bluetooth headset off. I have it plugged in now and get the red dot on the top of the screen and when I push the power button, it shows that the battery is at 36%. It also has written on the screen, “This phone can also be charged wirelessly.” I haven’t ever seen this before. I have tried to hold down the power button and the down volume button for 7 seconds, but nothing. thank you for any help you can give me.
Solution: If a simulated battery pull does not fix the issue then try charging your phone using a different charger. Make sure to also use a different charging cord. Check also if you are able to start your phone in recovery mode. If you can access this mode then it’s possible that the problem could be caused by a glitch in the phone software. From the recovery mode I suggest you do a factory reset. Take note that this will delete your phone data so make sure to have a backup copy prior to proceeding with this step.
S6 Won’t Charge After Getting Wet
Problem: I just dropped my phone in water there was no water damage to the screen. When I try to charge it up it says the phone is too hot and cooling down and won’t charge I need all my important pictures out of it what could I possibly do what’s my options ?
Solution: First, make sure that the phone is dry by placing it in a bag of rice for at least 48 hours. The rice will absorb the moisture in the phone.
To access your data try connecting your phone using a USB cord to a computer with Smart Switch running. Using this software you will be able to backup your data.
If you are still unable to charge the phone then it could be water damaged. If this is the case then I suggest you bring your phone to an authorized service center and have it checked.
S6 Will Not Charge
Problem: Hi, I have a Galaxy S6 that will not charge. Initially, the phone would not turn on at all. When I plugged the phone in with its original fast charger, I got the dead battery symbol showing 0% charge. There is a flashing green LED light below that battery symbol right above the home button. I have tried a soft reset on the phone. I was finally able to get the phone to turn on, but it still does not charge. I tried booting in safe mode, still does not charge. If the phone is powered down, all I get is the battery dead symbol with the blinking green LED above the home button. I have had the phone since September of last year so unfortunately it is no longer under warranty. Can you help? Thank you.
Solution: Have you tried using a different charger and charging cord? If you already have then try booting your phone in recovery mode and if you are able to access this mode then do a factory reset. Take note that your phone data will be deleted in this process. If the reset fails to fix the problem then the issue could be caused by a defective battery. Bring your phone to an authorized service center and have it checked.
Engage with us
Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.