For most owners of the #Samsung Galaxy #Note4 having a 32 GB storage space is enough to store all their music, photos, videos, and other files. Some however will find this space not enough especially those who store several multimedia content in their mobile devices. This is the reason why getting a microSD card ( up to 128GB maximum) is an advantage in this case. There are however instances when issues can occur due to addition of this card. In this latest installment of our troubleshooting series we will tackle the microSD card files corrupted issue & other related problems.
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Note 4 microSD Card Files Corrupted
Problem: Hello I have 32 samsung microsd card for my note4. I have pictures saved to sd card but some are corrupted with black exclamation mark but I also still have other pics that show just fine? Why is this and can i get those pics back? I had about 100 showing from 300. Thanks
Solution: There are a number of factors that can contribute to the corruption of the photos. This corruption usually occurs after the camera app takes the photo and prepares to save it to the microSD card. It’s either the camera app fails to write the data properly to the microSD card or it could also be that the data was written properly however it is saved in a corrupt sector in the microSD card.
What you need to do is to confirm using another device if the photos are indeed corrupt. Take out the microSD card then have your computer read it. You will need a card reader to do this. Check if you can see all photos. If some are corrupt then you need to copy the data stored in the card to your computer then format the microSD card.
Observe the microSD card if the photos still get corrupt while you use it in your phone. If you still see corrupt photos then I suggest you backup your phone data then do a factory reset. This eliminates the possibility of the phone software causing the problem.
If the issue persists get a new microSD card.
Note 4 UHS-1 microSD Card Compatibility
Problem: I have a new Galaxy Note 4 Edge, that only comes with 32 GB of factory memory. I bought a new 32 GB SD card, but it didn’t work. It was a SanDisk, but it also was a high speed UHS-1 card, and took it back because I later read my phone was not compatible to the UHS-1 card. I’ve checked a lot of sites, and all of the SD cards seem to be the UHS cards. Is it true my phone isn’t compatible with these cards, and if so, where can I find a 64 or 128 GB SD or SDHC level 10 card? I would prefer a Samsung card. Thank you so much for helping me!
Solution: Your phone should have no problem in working with a UHS-1 microSD card. What it does not support is the data transfer speed. This means that you won’t be able to take advantage of the high data transfer speed of the card.
The card which you got may either be defective or not formatted properly. Try to format the card using a FAT32 partition using your computer then check it with your phone again.
Note 4 Transfer Data To microSD Card
Problem: My phone memory was full so I bought an SD card when I put it in it saves pictures to it but it still does not let me view my pictures and what not it just tells me storage device is full I don’t know how to completely transfer stuff to the SD card so I can view my pictures and my phone will not say it is full still
Solution: To transfer photos from your phone storage to the microSD card just use any file manager program. Navigate to the phone internal storage then highlight the files which you want to transfer. Choose the move command then select a folder in the microSD card where you want to place the files.
To free up additional storage space in your phone I also recommend that you start your device in recovery mode then wipe its cache partition. Uninstalling apps that you don’t use will also free up storage space.
Note 4 microSD Card Files Missing
Problem: Hello I have a note 4. My sd card used to work perfectly until a few days ago. Samsung sd card 32g and I have pictures and few files saved on sd card. I took card out few times and placed back in. Other day and till this day the sd card only shows maybe 200 out of 500 pics and no files I had saved. I got sd card reader for laptop to see if it works but idk I have windows 10 and it says these files are not formatted or something but when I plug phone in with sd card no card reader. It shows same as phone only 200 pics of 500 no files still.. never had this problem before. Help thank u.
Solution: The missing photos could already be corrupt. I suggest you backup the contents of the microSD card then format the card using your phone. Once this is done start your phone in recovery mode then wipe its cache partition.
Observe if the issue still occurs. If you still experience the same problem of photos missing then try to backup your phone data and do a factory reset. You should also consider getting a new microSD card as the card that you are using may already be defective.
Note 4 Backing Up Data
Problem: I just bought a 64 gb MicroSD card and I would like to install this new card. What are the exact steps to backing up all my files, photos, music and applications, before I install this card. AND how do I get all this information on to my new device. I would like a step by step breakdown and what application, I’m going to need. Please and Thank you in advance.
Solution: The best way to backup your phone data is by using the Smart Switch software by Samsung. This is a free to download software which you need to install in your computer. Run this software then connect your phone using a USB cord to the computer. Just follow the onscreen instructions to backup your data.
Note 4 Not Detecting microSD Card
Problem: I sent in a question the other day about sd card when I turned off my phone the sd card would work when I powered it back on so I got a new sd card took some pictures made sure it was on the sd card and put some apps on the sd card to powered down my phone powered it back up say no sd card. Went to storage no sd card hit mount then it said card empty needs to be format. Every time I put a new sd card in and put stuff on it and power down my phone and power it back up sd card is messed up do you have in answer why this is happening thanks
Solution: Try to check first if this issue is caused by a glitch in the phone software. To do this you need to backup your phone data then do a factory reset. Check if the issue still occurs after the reset. If it does I suggest you bring your phone to an authorized service center and have it checked.
Note 4 microSd Card Video Transfer Failed
Problem: Hi I am having problems with my new sd card 32g. When I transferred a video to the sd card and it pop up saying transfer failed. But when I applied it to other device it works.
Solution: How large is the video file you are transferring? If it is more than 4GB then it will not transfer to the microSD card especially if this card is using the FAT32 file system. If the file is less than 4GB then this may just be a temporary glitch. Try starting your phone in recovery mode then wipe its cache partition. Reboot your phone then try to copy the file again.
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