The #Samsung Galaxy #Note4 is one of the smartphone models available in the market that offers a great battery life. Having a 3220 mAh battery allows this phone to make 28 hours of 3G calls, 11 hours of web browsing, or 17 hours of video playback on a single charge. This is indeed quite impressive considering the fact that most of the high end smartphones available in the market today loses its charge at the end of the day.
There are however some owners of this phone having a problem charging the device or turning it on. This is what we will be discussing today as we tackle the Galaxy Note 4 not taking charge issue & other power related problems.
If you own a Samsung Galaxy Note 4 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
Note 4 Not Taking Charge
Problem: My phone is not taking charge. It is at 46% and when I plug in the charger , it takes like forever to charge. If I just swipe the screen the battery power will drop to 44% quickly. I have changed the battery and I am still getting the same problem. Please help me.
Solution: One of the main cause of this kind of problem is a faulty battery. However, since you mentioned that you already replaced the battery which didn’t resolve the issue then there may be another factor involved that’s causing this problem.
The next likely culprit in this case is your phone software. There may be an app or process running aggressively in the background that is using up the battery charge. You can check if this is the case by opening your battery settings. See if there is any process or app that’s unusually using up most of your battery life
If an app is using up most of the battery life try to disable the app first then check if the problem still occurs. You can also start your phone in Safe Mode. This disables the third party apps from running in your device while only the pre-installed apps are allowed to run. Check if the issue persists. You may have to uninstall the app to resolve the issue.
If the problem is caused by a running process then I suggest you backup your phone data then do a factory reset. Once the reset is done check if the issue gets resolved.
As a final note, a defective microSD card can also cause this type of problem so if you have one installed then try taking it out.
Note 4 Won’t Charge
Problem: My Note 4 won’t charge, just turns off and vibrates, won’t turn back on until I remove the charger cable.
Solution: If your phone does not turn on if the charger is connected to it but turns on without the charger then there may be an issue with the charger. The first thing you need to do is to replace the charging cord. This cord gets damaged easily especially if it is constantly coiled or bent. If the issue still occurs after replacing the cord then proceed with replacing the wall charger.
Once you have replaced the cord and charger and the problem still occurs then the next thing you should do is to check the charging port of your phone. If there is any presence of dirt or debris then clean the port using a can of compressed air or cotton bud dipped in alcohol.
If the issue still persists then this may already be caused by a faulty phone hardware possibly caused by a defective charging port.
Before bringing your phone to an authorized service center for checking and repair I suggest you backup your phone data first and do a factory reset to eliminate any possible software related problems that’s causing this issue.
Note 4 Does Not Charge To 100%
Problem: I have samsung note 4 N910F model with original charger and cable. My phone stop charging at 37% and when i discharge the battery of that 37% and restart the phone so the remaining battery 63% automatically comes. I don’t understand what is the problem and why my phone don’t charge completely 100% in one time like normal phones. I tried to re calibrate the battery and discharge 37% then 63% but when i charged from 0% so the phone charged first 63% then started with 1% again and stopped at 37%. I have changed new original battery but problem remains same. Kindly tell me the reason if you can.
Solution: If replacing the phone battery does not resolve the issue then try replacing the charger and charging cable that you are using. Check if your phone can now charge to 100%.
If the problem still persists then there’s a possibility that this may be caused by a software glitch. I suggest you backup your phone data then do a factory reset.
Note 4 Powers Down When 30% Battery Life Left
Problem: When my battery gets down to 30%, my device usually powers down. If it makes it past 30 and goes to 15%, when you immediately get the warning that your device battery is low, it shuts off. When this happens, it tries to power back on automatically, then powers back down. Keeps doing this until battery is depleted. This issue happens to a couple people I know that also has a Note 4, so I know it’s not a singular problem
Solution: There are two factors that can cause this type of problem. First is a faulty battery and second is the phone software. Let’s first tackle the software part. A glitch in the phone software can sometimes cause this kind of problem. To check if this is the case I suggest you backup your phone data then do a factory reset. Once the reset is done check if the issue still occurs.
If the problem still occurs then I suggest you get a new battery (make sure it is an original Samsung battery).
Note 4 Battery Drains Fast
Problem: My battery drain extra fast at work. The only thing I do there is check the news app 2 or 3 times in 10 hours shift. I barely make it for 8 hours . I bought a power bank, but while out of work on my days off, I get a day and a little bit more on charger with using it in a far much heavier situation, like youtube and so! They had earlier to change my cell 2 times sent me 2 batteries. It used to be bad inside and outside. Now it’s only at work!
Solution: If the issue only occurs in your work then one possible factor that can cause this is poor signal reception. If the network signal is weak in your workplace then the phone antenna will use up more battery life to get a stable signal.
Another possible reason why the issue occurs only in your workplace is that a location based app may be activating in this particular area. This app may be running aggressively and using up battery life in this place. Try checking what apps are running while you are at your work or you can start your phone in Safe Mode while in your work. Once the phone is in Safe Mode only the pre-installed apps are allowed to run while app you downloaded are disabled. See if the problem still occurs in this mode. If it doesn’t then it is very likely caused by an app. Find out what app this is and uninstall it.
Note 4 Turns Off Randomly
Problem: Phone turns off randomly when this happens phone and battery get hot also had red broken lines when this happens
Solution: Try checking if this issue is caused by some form of corrupt data in your phone by starting your phone in recovery mode then choosing the wipe cache partition option. Once this is done check if the problem still occurs.
If it does then I suggest you backup your phone data then do a factory reset.
If after performing the above troubleshooting steps the problem still occurs then I suggest you try using a new battery on your phone.
Engage with us
Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.