Staying connected with friends and family has become quite easy with the availability of smartphones in the market. The #Samsung Galaxy #S4 for example allows its owner not only to make calls and send text messages but also to check on emails, update social networks, and go online.
There are two ways that the S4 can use to go online. The device can either use the mobile data connection or a Wi-Fi connection. It is the latter connection mode that we will be discussing in our latest troubleshooting guide as we aim to resolve the Galaxy S4 cannot connect to Wi-Fi issue.
If you own a Samsung Galaxy S4 or any other Android device for that matter, then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series, then check out this link.
S4 Wi-Fi Won’t Turn On
Problem: Hey, recently my S4 has been a major pain in the ass. The wifi won’t turn on. For the first few times, all I did was turn it back on and it would work for like an hour or so. But now it just immediately turns off after I turn it back on. I did the whole rebooting thing and whatnot but I’m still faced with the same problem. Help?
Solution: Have you noticed if the problem occurs when trying to connect to a specific Wi-Fi connection? If this is the case, then the issue may be with the router settings. Try connecting to a different Wi-Fi source and see if the issue still occurs.
If the problem occurs when trying to connect to any Wi-Fi connection, then what you should do first is to check if an app installed in your phone is causing this problem. To do this you need to start your phone in Safe Mode. In this mode only the pre-installed apps are allowed to run while apps you downloaded are disabled. If you can turn on your Wi-Fi switch in this mode, then there is a possibility that the problem is caused by an app. Find out what app this is and uninstall it.
If you still can’t turn on the phone’s Wi-Fi even in Safe Mode, then I suggest you access your phone recovery mode then proceed with wiping the cache partition of your device. This clears out the temporary data in your phone which if corrupt can be causing this problem.
If wiping the cache partition fails to resolve the problem, then I strongly suggest you proceed with a factory reset using the phone hardware keys. This will eliminate any software related problems that may be causing this issue. Take note that you need to backup your phone data before performing this procedure.
Finally, if the above troubleshooting steps fail to resolve the problem then I suggest you bring your phone to an authorized service center as this may already be a hardware related problem.
S4 Wi-Fi Bluetooth Does Not Turn On
Problem: Please I reset my samsung s4 as at the time I bought it. from then my wi fi can not turn on same as my blue tooth. when I try to put them on it looks as if it gonna be on but never did. Please help me with this issue. I badly need to use the wi fi. I try everything I could but could not get the solution to this problem.
Solution: There’s a possibility that the Wi-Fi/ Bluetooth chip of your phone may already be busted. You should however check first if this problem is caused by a software glitch. To do this you need to backup your phone data then do a factory reset. If the issue still persists after the reset, then this could already be a hardware related problem. I suggest you bring your phone to an authorized service center and have it examined.
S4 Weak Wi-Fi Reception
Problem: I’m having issues with Wi-Fi connectivity. If i move 30 feet or more, away from my router. The Wi-Fi reception drops down to one of two bars. In a side by side comparison with my old Galaxy S3 (Sprint) my kindle,. And my iPad. The difference is remarkable. The S4 will have one or two bars and the other devices have nearly full signal. This issue has been since day one with this device. Thank you
Solution: The receiver module or antenna of your phone may not be increasing its voltage to compensate for the distance of the router. Normally, if the Wi-Fi signal gets weak (such as when you are located far away from the router) the phone will use more battery life to increase the voltage of your phone’s antenna to stabilize the connection. If this is the case, then this could be a hardware related problem which can be resolved at an authorized service center.
You should however check if this issue is caused by a glitch in your phone software by backing up your phone data and doing a factory reset. If after the factory reset the issue still persists then it’s very likely a hardware problem already.
S4 Cannot Connect To Wi-Fi
Problem: For the last week my phone, a Galaxy S4, has been refusing to allow me to connect to Wi-Fi without a soft reset. I swipe down the status bar and tap the Wi-Fi button for it to attempt to connect and then it doesn’t connect. No error code or anything, it seemingly untaps itself. As of this morning, even after a soft reset, my phone will not connect to Wi-Fi. I have tried letting my battery sit out for hours and still nothing. I don’t have unlimited data and I’d appreciate being able to use Wi-Fi anywhere I can. Thank you in advance.
Solution: If the problem used to disappear once you do a soft reset then this problem could be caused by a rogue app or corrupt data.
Try to check first if an app you installed is causing this problem by starting your phone in Safe Mode. In this mode only the default apps are allowed to run while apps you downloaded are prevented from running. Try to connect to your Wi-Fi connection in this mode. If you can connect normally then the problem is likely caused by an app. Find out what app this is and uninstall it.
If the problem persists, proceed with checking the possibility that a corrupt data is causing this problem. To do this you need to start your phone in recovery mode then wipe its cache partition. If that does not help, then I suggest you backup your phone data then do a factory reset using the hardware keys.
One final note, there’s also the possibility that this could be a router problem. Try connecting to different routers and observe if the issue occurs when your phone connects to other Wi-Fi sources.
S4 Cannot Turn On Wi-Fi
Problem: Cannot turn on wifi. When you move switch from off to on it goes immediately back to off.
Solution: You need to check first if this issue is caused by a glitch in your phone software by backing up your phone data then doing a factory reset.
Once the reset has completed you should immediately check if you can now turn on your phone Wi-Fi. If you still can’t then chances are this could already be a hardware related problem. I suggest you bring your phone to an authorized service center and have it checked.
S4 Cannot Connect To Wi-Fi
Problem: Cannot connect to the internet with wifi location with an open wifi spot. Phone works at my home with my wifi but not any other business with open wifi.
Solution: Does this issue occur for all Wi-Fi spots outside of your home or does it only occur for a particular Wi-Fi spot? If it is only one Wi-Fi spot you are having a problem with then it may be an issue with the router. If however the problem occurs for any outside Wi-Fi spot then it may be an authentication problem. Make sure that you are using the correct password. You should try to delete the Wi-Fi connection from your phone then connect to it again.
S4 Connected To Wi-Fi But No Internet
Problem: Wifi is seen getting connected with the network but actually does not work.
Solution: Try connecting a different device to the Wi-Fi source and check if that device can go online. If it can’t then the issue may be with the router or it could be an ISP problem. If the other device can go online, then the problem may be with your phone.
What you should do is disconnect and delete the Wi-Fi connection from your device and connect to it again. Make sure to enter the correct password if an authentication is required.
If your phone still can’t go online, then check if this problem is caused by an app you downloaded by starting your phone in Safe Mode. In this mode only the pre-installed apps will be able to run while apps you downloaded are disabled. See if you can go online using the Wi-Fi connection in this mode. If you can then the problem could be caused by an app you downloaded. Find out what app this is and uninstall it.
If the problem still persists at this point then I suggest you backup your phone data and do a factory reset.
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