One of the advantages of owning an Android smartphone is that its storage capacity can be expanded by simply adding a microSD card. This holds true as long as the phone comes with a microSD card slot, which most models even the high end ones have. The #Samsung Galaxy #S5 for example which has an internal storage capacity of 16GB or 32GB can accommodate a microSD card of up to 128GB. This feature is especially useful if an owner stores lots of music, movies, or documents on their device as these files can easily be moved to the microSD card to free up the phone’s internal storage.
There are however cases where accessing the microSD card can be a problem. This is what we will tackle today as we aim to resolve the Galaxy S5 can’t read microSD card problem & other related issues.
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S5 Can’t Read microSD Card
Problem: I bought a brand new sd card i put it in the phone and it says insert sd card can u help me out i can’t lose anything in my phone.
Solution: You have to make sure that you are inserting the microSD card properly. The metal contacts should be facing down away from you while the smooth edge is on the left side and the notched edge is on the right side. Make sure to place the microSD card on the top slot as the bottom slot holds the SIM card. Push the card until you can feel the pressure. Sometimes the card is not pushed all the way and is one reason why the phone is not able to detect the card.
If the problem persists you should check the microSD card slot for any signs of dirt, debris or damage. Clean it if necessary using a can of compressed air.
If your phone still can’t read the microSD card then try using a different card as the one you inserted may have a problem.
To verify if this is a software related issue you need to backup your phone data then do a factory reset.
If the problem still persists then this may already be a hardware related problem. I suggest you bring your phone to an authorized service center and have it checked.
S5 Corrupt Files In 128GB microSD Card
Problem: I recently bought a 128GB SD and I transferred all data from the old 32GB card to the new one with the help of the laptop. FYI about 6 GB in pictures and 6GB in MP3 files both organized in subfiles. When I remove the SD from the laptop and install back into the S5 the subfolders of music and pictures are corrupt and are empty. When I remove the SD from the laptop I always check that is safe to remove the device.
Solution: There may have been a problem during the transfer process which caused the music and photos to be corrupt. Try to remove the card from your phone and have your computer read it again. If your computer can’t detect the files then they are most likely corrupt already.
There are several factors that may contribute to the files being corrupt. The first thing to consider is the way you connected the microSD card to your computer. Did you use a card reader or a microSD card adapter? Both of these, if defective, have been known to corrupt files.
The computer that you are using may also be causing the files to become corrupt.
If you still have the original music and photo files in your 32GB card then copy it again to the 128GB card. Before copying make sure to format the 128GB card using your phone. When transferring the files make sure to do it using a different computer. You should also use a different card reader or microSD card adapter.
If the files are still corrupt when you have your phone read the microSD card then the card may have a problem. I suggest you get a new microSD card.
S5 microSD Card Is Blank Has Unsupported Files
Problem: My SD card is all of a sudden blank or has unsupported files. This is the first time this has happened. Had this phone for about 1 yr.
Solution: Try restarting the phone first since sometimes a glitch in your phone software can cause this problem. A restart refreshes the phone software and may resolve this issue.
If the problem still remains then take out the microSD card from your phone and let your computer read the card. If the files are still there and can be read the issue may be with the phone.
Do not install the microSD card in your phone yet instead wipe its cache partition first. Reinsert the microSD card then check if you can now read the files saved in your card.
If this does not resolve the problem then you should consider backing up your phone data and doing a factory reset to eliminate any software related problems that may be causing this issue.
If after the factory reset the same issue exists or if your computer cannot read the files stored in the microSD card then the card may already be faulty.
S5 “sd card is blank or has unsupported file” Error
Problem: While looking through gallery I noticed only some pictures showed in my folders. When I opened the folder the pic preview showed on the bottom bar but the pic was blank. I backed out and restarted then I get the error message “sd card is blank or has unsupported file”. The card will not mount and when I try, it says “sd card is blank”. I was literally looking at pictures 1 minute. Then they are gone? Along with several aps. The card is not old, samsung 128 gb (expensive). I’ve tried soft and hard reset, taking out card, inspecting, cleaning card, there have been no drops or spills. Please help. I have gobs of pics of a recently passed family member and I need help.
Solution: Try taking out the card and have your computer read it. If the computer can read the files stored in the card then copy the files to your computer so that you have a backup.
If your computer can’t read the card then it is most likely corrupt. You will need to get a new microSD card.
If the computer can read the card but the files stored in it are corrupt then try to run chkdsk on the microSD card.
To do this run the command prompt program in your Windows computer as an administrator. To find and fix the errors on the microSD card type in “chkdsk x: /f” where “x” is the drive letter of the microSD card. You can check what drive letter your microSD card is using by checking it from the file manager of your computer.
Once the chkdsk operation has completed try to check if the microSD card files can be read.
S5 microSD Card Can Now Be Safely Removed Error Every Restart
Problem: I’ve restarted. I’ve pulled the battery out. Every single time I start the phone up I get the irritating message that my sd can now be safely removed. I don’t want to remove the damn thing, I want to use it! I would love to plug it into another phone, but don’t have one. I’d love to plug it into a computer, but don’t have a micro sd card converter. So thoughts? Any way I can actually use the 128 GB I bought?
Solution: Try to check if this is a software related problem first by wiping the cache partition of your phone then checking if the issue still occurs.
You should also start your phone in Safe Mode to check if an app you downloaded is causing the problem. If you can access the microSD card of your phone without any problems in Safe Mode then an app may be causing the problem. Find out what app this is and uninstall it.
One last software troubleshooting step you can perform is to backup your phone data and do a factory reset to eliminate any software related problems in your phone that may be causing this issue.
If the factory reset fails to resolve the problem then you may have a defective microSD card.
S5 Can’t Save Files In microSD Card
Problem: I no longer can save photos to my sd card and it is only half full. I tried to delete a photo from it and it says I don’t have write access. How did this happen? Can it be fixed? Should I use a root app to fix it? Should I copy all my photos before doing anything?
Solution: The microSD card may be corrupt. Take out the card and have it read by your computer. If you still can’t delete a photo or save a file to it then the card is most likely corrupt already. If you can access the card normally using your computer then the phone software may have a problem. Try to wipe the cache partition of your phone first then see if you have write access to your card. If the problem remains then I suggest you backup your phone data then do a factory reset.
S5 Not Transferring Files To microSD Card
Problem: I recently inserted a sandisk micro sd 125gb card. When I try to transfer pics and videos to the card it only transfers some of them. Also it says move failed even when some get transferred. I now have some files gone, some on the sd and some still on my phones memory. Im very nervous to delete all and redownload from cloud. Please help.
Solution: Try to check first if this is a software related problem by wiping the cache partition of your phone. Once this is done start your phone in Safe Mode then copy the files again. If the problem still persists then the microSD card may be defective.
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