One way to know that you are getting a notification or alert from your smartphone is through its sound. Whether you get an email, a text message, or a call you will get notified through sound. The #Samsung Galaxy #Note4 for instance has various ways for its owner to customize the notification sound which makes it easy to identify if you are getting a text message, an email, or a call for instance.
Sometimes though issues can arise regarding the sound of the phone. This is what we will tackle in this latest installment of our troubleshooting series as we aim to resolve the Note 4 no sound problem & other related issues.
If you own a Samsung Galaxy Note 4 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
Note 4 No Sound In Speaker
Problem: This morning my volume button would only adjust my ringtone volume, not media volume, while music was playing. The pause/play remote on my headphones also did not work. I restarted and that seemed to fix it fit a few hours, but now the volume button issue is back and I have almost no volume coming from the speaker, even when I manually adjusted media volume to full volume. Thanks for your help!
Solution: Since you mentioned that the first time this issue occurs you restarted the phone which fixed it for a few hours then I suspect that this may be a software or data related problem.
Try wiping the cache partition of your phone first. This clears out the temporary data stored in your phone and if this data is corrupt it may cause this type of problem.
If the problem persists then the next thing you should do is to check if an app you downloaded is causing this problem. To do this just start your phone in Safe Mode. I this mode only the pre-installed apps are allowed to run making it easier to pinpoint the problem. If you can adjust the sound of your phone in this mode then an app may be causing the problem. Find out what app this is and uninstall it.
If however the issue persists even in Safe Mode then backup your phone data and do a factory reset.
Note 4 Volume Goes Down Randomly
Problem: My Note 4 will turn down my media volume randomly. I will be listening to music and on one of three different apps and the music will cut off. I check my phone and the media volume is all the way down.
Solution: Try to check first if this issue occurs when your phone is in Safe Mode. If the problem does not occur in this mode then it could be caused by an app you installed in your phone. Find out what app this is and uninstall it.
If the volume still goes down randomly even in Safe Mode then this may be caused by a recent update applied to your phone.
Check first if there are any new software updates available for your device and apply if necessary. You should also check if there are any new updates available for the apps installed in your phone. To do this just go to the Google Play Store and go to the My Apps section.
Wiping the cache partition of your phone also helps resolve this issue so you should try it as well.
The last troubleshooting step that you should do in case the above troubleshooting steps fail is to backup your phone data and do a factory reset.
Note 4 No Sound
Problem: I have no sound on my Galaxy Note 4. It doesn’t work at all, not during web browsing, videos, when I turn the sound on, during calls. But instead it randomly gives high pitching sounds, hissing and some static out of nothing. And the sounds are quite loud. I tried rebooting, clearing the headphone jack, battery cover and so far nothing has work.
Solution: The static sound that you hear is an indication that this may be a hardware related problem. You should however eliminate any software related problems that is causing this issue by backing up your data then doing a factory reset.
If after the factory reset the problem still persists then I suggest you bring your phone to an authorized service center and have it checked.
Note 4 Mutes On Its Own
Problem: It seems that sometimes for no apparent reason the ringtone for the phone mutes with no vibration. I don’t believe I am setting this accidently – indeed this would be difficult to do since it seems to me that one must either press and hold the down volume key OR swipe down the status bar and then twice hit the sound button to achieve this function. I’m not doing these things and it would seem difficult to do either of these accidently so I feel that something is wrong with my phone. Any advice? Thanks.
Solution: Try starting your phone in Safe Mode. If the issue does not occur in this mode then it may be caused by an app installed in your phone. Find out what app this is and uninstall it.
Sometimes an update may also this issue. Check if there are any new software updates available for your phone and apply if necessary. You should also check if there are any new updates available for your phone apps.
If the above troubleshooting steps fail to resolve the issue then backup your phone data and do a factory reset.
Note 4 No sound After Getting Wet
Problem: Wife was watering plants. Didn’t notice my galaxy under the plant desk,, my Galaxy gotten wet not soaked, But ever since then no sound not even through the ear plugs no Alert sounds nothing. Need help Galaxy Note 4
Solution: It looks like your phone has suffered from water damage. Take out its battery then dry it by burying it in a jar filled with rice for at least 48 hours. The rice absorbs any water or moisture present in your phone. After the 48 hours has passed reinsert the battery then turn on your phone.
If the issue persists then you should bring your phone to an authorized service center and have it checked.
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