Verizon Ellipsis 7 tablet reportedly suffering from boot loop issues after KitKat update

Verizon Ellipsis 7

The Verizon Ellipsis 7 tablet has been receiving minor updates over the course of the months, but the carrier took everybody by surprise when it rolled out the Android 4.4 KitKat update to this budget tablet a couple of weeks ago.

While it was a very good gesture from Verizon to roll out the update for its budget tablet, user reports suggest that it wasn’t without its own issues. Most users are reportedly seeing boot loops with the Ellipsis 7 after the update was installed by the users.

This can be particularly annoying for the users since boot looping essentially restricts users from accessing the device. Some users have found a work around by heading over to the custom recovery option (power + volume down key) during reboot. Even Verizon seems to be suggesting the same workaround, so it might be worth a shot if you’re facing boot loop issues with the update.

Are you facing similar trouble with your Ellipsis 7 after the Android 4.4 update? Sound off in the comments below.

Source: Verizon Support

Via: Android Police

4 Replies to “Verizon Ellipsis 7 tablet reportedly suffering from boot loop issues after KitKat update”

  1. Same thing just happened to me a couple of days ago, but the power and volume down buttons do not correct. Tried the battery disconnect fix, also did not work. At one point a bunch of Chinese characters did show up on the screen, similar to a menu, but did not know which to select, so did not do anything with them. Is there any way to fix this?

  2. Yes – Yes – Yes!!! I’ve had this reboot issue ever since I got this tablet. There should be a class action’ legal action suit presented against Verizon and the manufacturer of the Ellipsis 7. I have only used the charger that came with it. I’ve gone through OTA updates that would cause you to constantly use the Power – Volume down button routine to get it to power up completely. This latest update puts it in a “Powered by Android” loop. Nothing will break it from this loop. Selling a product that has an update that renders it unusable is obviously a ploy to force you to buy another tablet. That is unconscionable, probably illegal, and should be condemned. Verizon will not post unfavorable opinions on its website, so you can’t use that forum. I think my next plan is to go to a Verizon store, tell them I’m not leaving until the issue is resolved. Let them call the police, I don’t care – I’m retired. Verizon – fix the damn issue!!!

  3. For some strange reason the link to Verizon Support community thread was broken, taking me to some page written in Spanish. Editing the link, stripping it down just to its destination, no referrer etc. info. I got to the intended page:

    I found the following exchange regarding the Over The Air update interesting…

    Customer Service: “This is very strange Kroewe! We definitely want you to have a device that powers on and works as intended! Is there any physical/water damage to the device? Is your device within one year manufacturers’ warranty? Try connecting your device to a USB port on your computer and test power on. Keep us posted.”

    Kroewe: “Physical/water damage? Really? Induced by this broken update? Tablet was fine… Ran OTA update… Tablet is a flat useless brick.”

    Currently I am recharging per the OTA instructions which specifies that you should boot up on a full recharge. I am probably already past the issue. Still, I am waiting nervously.

    UPDATE: I brought it back up not fully recharged but close. Seems to be working.

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