There have been some users complaining about the Samsung Galaxy S3 text messages disappearing. According to our senders in The Droid Guy Mailbag, there have been instances wherein the messaging apps of their Galaxy S3 do not show any messages. Even the saved messages in their inbox are suddenly emptied.
Solutions to the Galaxy S3 Text Messages Disappearing
So far, we have provided some solutions for the Galaxy S3 text messages disappearing problem in our previous articles here. It is highly recommended that you try the solutions presented in Galaxy S3 Problems: text messages disappear, can’t take screenshot, random overheating, etc first.
Start by clearing your RAM to disable the unwanted processes running in the background of your device. You may also reboot your phone since refreshing its system regularly (at least once per two days) definitely helps remove minor glitches.
As discussed in the older article titled, Galaxy S3 Messages Disappearing, this problem is also due to another program going rouge which interferes with the normal process of your phone. So, try disabling any third-party app that you find suspicious. You can check if a third-party app is causing this by temporarily running your phone under Safe Mode. From there, observe if the problem persists.
According to a forum in Android Central, some users of the Launcher 8 app are prone to this problem. So, if you happened to have this installed in your Galaxy S3, temporarily disable it first and observe if the Galaxy S3 text messages disappearing problem still occurs.
Time for a Factory Reset?
After performing all the possible remedies and yet you are still getting the same error, or if the problem happens even when running Safe Mode, then that’s the time for you to consider a Factory Reset. This will revert your phone to its original settings and remove all the unwanted effects caused by third-party apps. Be warned though that this process will totally wipe all your saved data and stored settings so be sure to backup your device first.
For more questions or additional tips that you wish to share to us, feel free to email us at [email protected].