While we know the Global Positioning System (GPS) service in the Samsung Galaxy S3 totally depends on the quality of signal the phone gets from the satellites, there are ways to troubleshoot problems related to it. There quite several emails from our readers asking for help because their phone couldn’t detect or connect to GPS.
There could be hundreds of reasons why your phone couldn’t connect to GPS but the following are the most common ones:
- Visibility to GPS satellites.
- Location setting is turned off.
- Physical or liquid damage is present on the device.
- Third-party accessory, such as a case or cover, is blocking the GPS signal.
- Device software is not up to date.
- Maps software is not up to date.
Assuming your phone doesn’t have physical defects or any damages, here are the things you should do to fix the problem:
Soft Reset Your Phone. If the problem happens all of the sudden without apparent reason, it could be that its normal processes have been messed up a little bit. Soft reset means turning off the phone and taking out the battery for about 30 seconds or just enough time to discharge all static electricity from its components. After doing this simple step, try to see if you can connect to GPS, otherwise, continue with the next step.
Double-Check If Location Services Were Enabled. This is to make sure that before you go a little further into troubleshooting this problem, everything that is needed to make the GPS service run is enabled, otherwise, everything you do will be a waste of time. Go to Settings => More tab => Location Services => touch the Access to my Location slider to On.
Step Into An Open Area. After having finished soft-resetting your phone and making sure location services were enabled, step into an open area (where the sky is visible). If you have Maps installed on your device, go to Apps then tap on Maps. Touch the GPS icon in the upper-right corner of the map. If the GPS problem has already been resolved with previous procedures, you should be able to see a blue arrow on the map; that’s where you currently stand.
Software Update. Just in case the problem still persists, try to find out if there is a software update available for your phone and update your device. The same is true with the Maps software.
Hardware Issue. If all else fail, then there could be a problem with the hardware. That said, you can only do so much to resolve the issue knowing that when you pop your phone open, the warranty will become void. The course of action is to have an appointment with a technician to have the phone’s hardware checked.
Having problems with your phone?
Tell us about them by emailing us at firstname.lastname@example.org. Make sure to include as much details as possible so that we could understand the problem well and find the best solutions for you. If you can share a screenshot or two, that would be better.
We may not be able to respond to every email we receive but rest assured we do read them… yes, all of them even if some do look like spams.