Samsung Galaxy S3 Can’t Find or Read Files Saved in microSD Card

There has been one issue that still haunts Samsung Galaxy S3 owners until now–the problem with microSD cards. More than a year after the release of Samsung’s 2012 flagship, owners are still complaining about having to encounter random problems when trying to access something from the external storage. Some say they couldn’t the file they saved into their microSD cards while others reported not being able to access their files at all.

There are plenty of possible causes but we will try to cover the ones that were often encountered and reported by our readers. We received more than a hundred of emails with this problem (through [email protected]) and while majority were common issues, some problems are just out of this world. Here are the possible causes of the problem and their recommended solutions:

Temporary Device Issue

When you encounter the problem for the first time, don’t take any troubleshooting procedures just yet. Instead, leave the phone be and let it rest for an hour or two to see if the issue would be fixed without the owner’s intervention. While we understand that when something happens there’s always an underlying cause, we just can’t explain why some problems can be fixed ever without troubleshooting procedures done.

Unsupported microSD Card

Not all microSD cards are supported by the Samsung Galaxy S3. In fact, there are a lot of them in the market today. One way to know is by looking at the brand. While there is a tendency you would fall for cheaper ones, don’t go for brands that are trying to imitate genuine names. Imitations may offer high storage capacity at a lower price but you’ll never know if they work until you inserted one into your phone.

Damaged microSD Card or Slot

The microSD card is brittle and would break easily. If there was one instance that the external storage you use in your phone has received an impact even at the slightest level, there is a possibility it has been damaged. If this was the case, the only option you have is buy a new one.

It could also be that only the connectors were damaged. So, check if the connectors are just fine; the most common scenario is that the connectors are bent of pushed in. But even if this is the case, if would still be futile to have a microSD card repaired; a small amount of static electricity from the human body may corrupt data saved in it. You may straighten out the connectors but there is a tendency you would still lose your data. If this is something that’s worth the risk, then go for it.

Content was Deleted Inadvertently

A lot of people have been a victim of this. They complain about not being able to find files they saved in their phones’ external memory but they forgot they deleted the files a few days back. Naturally, there is no solution to this issue unless a backup is saved somewhere. Next time, you might want to carefully review files you want to delete.

Content Not Supported

The best example would be the videos. Not all video formats can be played on Galaxy S3. High-definition videos that require a lot of decoders to project better pictures are often not supported. Videos tailored to play on other operating systems or platforms may also be rejected by Android. Times like this, you would need a video converter to produce videos compatible with Android. The same goes for the pictures.

Contents were Corrupted

Constant unmounting and removal for the microSD card from the Galaxy S3 may cause data corruption especially when not done properly. When this occurs, you may have very slim chance to recover your data using your, however, your computer or laptop may still be able to read the card. Try to see if you can still salvage some data before your microSD card finally gives in.

Content is DRM-Restricted

Some files or data cannot just be accessed the normal way especially when they are protected by DRM, Digital Rights Management. However, there is a slim chance that this is the case because more often only applications have this kind of restriction.

Content was Saved Some Place Else

This is worth remembering because you may spend time looking for some files you haven’t saved in the microSD card. However, it is recommended you look for your files by inserting your card to the computer, file management is easier in Windows or Mac.

Having problems with your phone?

Tell us about them by emailing us at [email protected] Make sure to include as much details as possible so that we could understand the problem well and find the best solutions for you. If you can share a screenshot or two, that would be better.

We may not be able to respond to every email we receive but rest assured we do read them… yes, all of them even if some do look like spams.

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