One Mailbag sender who just bought his Samsung Galaxy S3 is experiencing problems with his Notification tray. According to him, it sometimes gets stuck or it simply becomes unresponsive while he is pulling it down. He tried restarting his phone to fix his problem, which seemed to provide a quick solution, but the issue recurs again after a couple of hours or after a few days.
Here are the possible causes as well as the solutions to the unresponsiveness of the Galaxy S3 Notification tray:
1. Download Manager Error
Based on a similar problem posted in a Phandroid forum, the issue could be triggered by a glitch in the Download Manager. To fix it, just close the Download Manager using the steps below:
- In the Home screen, press the Menu key.
- Select Settings.
- Go to Application Manager.
- Slide your finger all the way to the All tab.
- Look for the Download Manager app.
- Choose the Force Stop command to disable it.
2. Too Many Apps Running in Background
Your phone might be experiencing lags as well due to many apps running in its background which is eating up too much of its processing power. So, clearing its RAM through its Task Manager or limiting the apps running in the background may help solve the issue.
Here are the steps to do these:
Clearing the RAM
- The Task Manager can be easily accessed by pressing the Menu button.
- Inside the Task Manager, press Clear Memory.
Limiting the Apps in the Background
- Press the Menu button.
- Go to Settings.
- Scroll down all the way to the Developer Options.
- Choose Limit Background Processes and select the option that you prefer.
3. System Error
Check if your recently installed apps are causing the issue. Try disabling them to see whether it solves the problem. Another way to determine whether third party apps are causing the issue is by entering Safe Mode.
If any of these fail to work, backup all the important data of the Galaxy S3 and perform a Factory Reset.
4. Touchscreen has Dead Spots
If the Factory Reset fails to solve the problem, check your Galaxy S3 for dead spots because there might be something wrong with the sensors of its touchscreen. Position your screen in Landscape mode and try dragging down your Notification panel in different angles and using different points of contact. Take note of the spots where it doesn’t respond.
If you are positive that the cause of the issue is a hardware problem, bring it the nearest Samsung repair center in your area or contact your phone manufacturer about it.
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