Motorola has made a mistake and wants to rectify it as soon as possible. We learned from a press release sent out on Friday that an allotment of Xoom tablets that were sent to Woot to be sold as “refurbished” were not properly wiped.
The tablets in question were sold by Woot between October and December of 2011. This accident only pertains to the refurbished stock and of course not new in box stock. Without being properly wiped, new owners of these previously owned tablets could have photos, videos, contacts, passwords, email messages etc from the previous owner. This is a big no-no when it comes to privacy and personal security, I mean just imagine what would happen if Gizmodo bought one of those tablets.
More after the break
Motorola says that about 100 of these refurbed tablets went out to woot.com before they were wiped. The tablets come from fully functional tablets that were returned to major electronics retailers including: Best Buy, BJ’s Wholesale Club, Amazon, Ebay, Office Max, Radio Shack, Sam’s Club and Staples. Tablets returned between March 2011 and October 2011 are at risk.
To protect those folks that may have returned a tablet between March and October of 2011, Motorola is giving them a complimentary 2 year subscription to Experian’s ProtectMyID service. If you feel like you may be at risk you are asked to call 1-866-926-9803.
To get a handle on this problem Motorola is asking anyone who bought a refurbished Xoom tablet from woot.com between October and December of 2011, to check the tablet and if you did receive a tablet with someone else’s information go to motorola.com/xoomreturn. You could also do the noble thing and factory data reset it.