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AT&T Admits To Network Overload

Ask anyone that’s spent any good amount of time in San Francisco or New York about AT&T’s service in those areas and they’ll say the same thing, it’s very slow and overloaded. As a mobile tech journalist in both areas at least a couple times a month I can attest to the same thing. Although folks like MG Seigler and others have constantly screamed about the poor network quality in major cities, until now AT&T has avoided the issue.

As Business Insider reports, AT&T disclosed their lack of dependable network infrastructure in a filing they made with the FCC in regards to the pending T-Mobile merger.

More after the break

The filing says:

A smartphone generates 24 times the mobile data traffic of a conventional wireless phone, and the explosively popular iPad and similar tablet devices can generate traffic comparable to or even greater than a smartphone. AT&T’s mobile data volumes surged by a staggering 8,000% from 2007 to 2010, and as a result, AT&T faces network capacity constraints more severe than those of any other wireless provider.

The AT&T T-Mobile deal has been widely criticized from all cellular pundits.  Most people agree that the deal itself isn’t about increasing subscriber count or beating Verizon (although that’s an added bonus for big orange) but rather it’s about increasing spectrum and infrastructure (which it is).

AT&T added in the filing in regards to T-Mobile:

…will thus benefit consumers by reducing the number of dropped and blocked calls, increasing data speeds, improving in-building coverage, and dramatically expanding deployment of next-generation mobile technology.

It’s obvious by admitting they have a problem, this and the entire T-Mobile deal is part of a 12 step process to improve that lousy customer service rating AT&T received in Consumer reports earlier this year.

Source: Business Insider

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