How To Fix Call Of Duty Freezing On PS4 in 2024

Call of Duty is one of the most popular first-person shooter video game franchises. However, many PS4 players have experienced issues with newer Call of Duty titles like Modern Warfare 3 and Warzone 2 where the game repeatedly freezes or crashes during gameplay.

If you’re having problems with Call of Duty freezing on PS4, this comprehensive guide will walk you through the top troubleshooting solutions to resolve the freezing issue.

Common Causes of Call of Duty Freezing on PS4

Before jumping into the fixes, it’s helpful to understand some of the most common triggers for Call of Duty freezing on PS4:

  • Outdated PS4 system software – If your PS4 operating system hasn’t been updated recently, this can lead to incompatibility issues and game crashes. Keeping your PS4 firmware up-to-date is key.
  • Overheating – If your PS4 overheats from long gaming sessions, this can cause performance issues and game freezing. Ensure your console has proper ventilation.
  • Corrupted game data – Glitches, bugs or corrupted data in the game files themselves can result in freezing or crashes. Deleting and reinstalling game data may help.
  • Disc drive issues – For physical disc copies, an unclean, damaged or scratched disc could be the culprit. Try cleaning or replacing the game disc.
  • Conflicting apps – Background apps and software like VPNs running while playing Call of Duty may conflict and cause freezing. Close other programs while gaming.
Call Of Duty Freezing On PS4

10 Solutions To Call Of Duty Freezing On PS4

1. Restart Your PS4

The simple restart is always a good first step for any technical issue. Completely power down your PS4, unplug it for 60 seconds, then restart. This will clear any temporary glitches and refresh the console’s memory.

2. Check for and Install System Software Updates

Sony regularly releases PS4 firmware updates with bug fixes, performance improvements and compatibility patches. To check for updates:

  • Go to Settings > System Software Update
  • If an update is available, select “Update System Software”
  • Follow the on-screen prompts to complete the system update process

Keeping your PS4 firmware version current can resolve many game crash problems.

3. Lower In-Game Graphic Settings

Graphically intense games like Call of Duty may be overtaxing for older PS4 models, causing freezing. Try lowering certain in-game video settings like resolution, textures, shadows and effects to reduce demand on your console’s hardware.

4. Close Background Apps and Software

Background apps running while you game can sometimes conflict with Call of Duty and make it freeze up. Before launching the game, close any other open apps, browsers, downloads etc on your PS4. Also temporarily disable or uninstall any VPNs, antivirus software or other programs that could clash with the game.

5. Check PS4 Placement and Clean Vents

Preventing your PlayStation 4 from overheating is key to avoiding freezes. Make sure your console has plenty of open space for airflow and isn’t confined in a cabinet or entertainment unit. Use compressed air to remove dust buildup from the PS4’s vents and fan intakes every few months to maintain cooling.

6. Rebuild PS4 Database

Rebuilding the PS4 database helps clean out glitches, clears memory and can fix corrupted data causing crashes in games like Call of Duty. To rebuild database:

  • Fully power down PS4
  • Press and hold power button until you hear two beeps – this will boot in Safe Mode
  • Connect DualShock controller via USB and press PS button
  • Select “Rebuild Database” option
  • Follow on-screen prompts. PS4 will restart when finished.

This process can take a while but may resolve game freezing issues.

7. Delete and Reinstall Call of Duty Game Data

If corrupted data in the Call of Duty game files themselves is causing freezing, deleting and re-downloading this data can help. Note: This will erase your game progress and settings.

To delete and reinstall game data:

  • Go to Settings > Storage > System Storage > Applications
  • Select Call of Duty app > Delete
  • Redownload Call of Duty from the PlayStation Store or reinsert game disc

8. Clean Call of Duty Game Disc

For physical disc copies of Call of Duty, a damaged, scratched or dirty disc could result in freezing during gameplay. Carefully clean the disc with a microfiber cloth, being sure to wipe in straight lines from center to edge. Avoid circular scratches. If disc is cracked or badly scratched, you may need to replace it.

9. Test Call of Duty Disc Install on Other PS4

If you still experience freezing after cleaning the disc, test installing and running the Call of Duty disc on another PS4 if possible, to determine if the issue is with that particular disc or your console. If disc freezes on other PS4s, you’ll likely need to replace it.

10. Contact PlayStation Support

If you’ve tried the above steps extensively and Call of Duty keeps freezing on your PS4, reach out to PlayStation Support online or by phone. Explain precisely when and how the freezing occurs. They can offer troubleshooting advice tailored to your situation, or initiate a console repair if needed.

Preventing Future Call of Duty Freezing Issues

Once you’ve resolved the current freezing problem, a few simple habits can help avoid issues recurring:

  • Install new system updates promptly
  • Periodically rebuild database
  • Maintain plenty of open ventilation space
  • Use compressed air to clean vents
  • Close background apps before playing
  • Avoid extremely long consecutive gaming sessions to limit overheating risk

Call of Duty Freezing on PS4: Summary

Call of Duty freezing mid-match on PS4 can be incredibly frustrating. But in most cases, the problem can be fixed with some patient troubleshooting:

  • Update PS4 system software
  • Adjust in-game graphic settings
  • Close background apps
  • Clean vents and prevent overheating
  • Rebuild database
  • Delete and reinstall game data
  • Clean or replace damaged discs
  • Test discs on other consoles
  • Contact PlayStation support if needed

Following the step-by-step solutions in this guide should help resolve any Call of Duty freezing issues you encounter on your PS4. With a few optimized settings and best practices, you can get back to enjoying smooth, uninterrupted gameplay.


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