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We did receive a lot of emails from our readers who own Galaxy S5s and many were asking if their device will ever get the lollipop update. Samsung hasn’t finished rolling out updates in the U.S., so as of now, you can easily download Android 5 on your Samsung Galaxy S5 device. But for Straight Talk branded model, there seems to be no word if the update would ever gonna come. I addressed 10 problems in this post and answered a few questions our readers sent us including the questions on the lollipop update. Read on to know more about...

Welcome to the 28th part in our series of troubleshooting articles dedicated to the HTC One M8. We have been receiving quite a number of emails about issues owners of this phone face after upgrading their phone to Android Lollipop. While this update is generally stable, there are instances when issues do occur and it is our task to provide a resolution to these issues. In this latest installment of the series we will tackle some of the emails sent to us by our readers regarding the issues they are facing with their phone. If you own an...

Welcome to the 66th part in our series of troubleshooting articles dedicated to the Samsung Galaxy S4. By now the Android Lollipop update has already arrived on this device for owners living in most territories. In The US, most of the major carriers will push this update on the device however no exact date has been announced yet. In this latest installment of the series we will tackle some of the latest emails we received concerning issues our readers are facing with this device. While some issues are minor in nature there are others...

Welcome to another iteration of our Samsung Galaxy S5 troubleshooter series. If you have concerns regarding your Samsung Galaxy S5, don’t hesitate to shoot us an email at [email protected] and we will do our best to get back to you as soon as we can. We will appreciate it very much if you can provide as many details as possible. If you are getting error messages on the screen, or have observed unusual phone behaviors,  kindly include them in your email. Should you prefer to contact us through social network sites, you can...

We continue to receive Samsung Galaxy S5 problems brought by the Lollipop update and among the most common now are WiFi connection issues and Home Button problems. Shortly after the Android 5 was rolled out for the Galaxy S5, many users experienced the WiFi disconnection-reconnection issue caused by Smart Network Switch feature. Disabling it often fixed the problem but others resorted to factory reset. One problem that bugs many of S5 users is the Home button. According to reports, when pressed, the Home key will pull up Google Voice...

Hello guys. This is the 64th installment of our Samsung Galaxy S3 troubleshooting series where we answer the questions sent by our readers via email or social media. For our readers who asked us if Galaxy S3 can run Android 5.0 Lollipop, yes it can but the firmware should be modified. Actually, there are already existing custom ROMs for the S3 that are based on Android 5. However, you need to have the phone rooted first. For those who have just tuned in and currently bugged by a problem or two, feel free to email us at [email protected]..

Welcome to the 58th part in our series of troubleshooting guides dedicated to the Samsung Galaxy Note 3. The Android Lollipop update for this device has already been released in several territories with a number of owners already confirming that their phone has already been updated.  For those who still don’t have any notification of the update you just have to wait for it a little bit more as it will be rolled out by your carrier soon. In this latest installment of the series we will tackle several issues concerning this device whether...

Welcome to the 50th part in our series of troubleshooting articles dedicated to the Samsung Galaxy Note 2. This phone which was released in the 4th quarter of 2012 initially ran on Android Jelly Bean but is expected to get the Android Lollipop update. Owners of this model who are still using this as their primary phone should expect new features to be made available on their device when the new software update arrives. In this latest installment of the series we will tackle some of the emails our readers sent us. These emails are about...