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Welcome to the 73rd part in our series of troubleshooting articles dedicated to the Samsung Galaxy S4. This phone which was released two years ago was once a flagship model. Despite unable to match current flagship models in the market it can still hold its ground against most of the midrange Android devices. Originally running on Android Jelly Bean this phone recently got the latest Android Lollipop update. While most users are pleased with the new features the latest software has brought there are others who are facing issues with it. In...

Welcome to our second post for Samsung Galaxy S6 Edge troubleshooter series. We are expecting more emails from our loyal readers regarding this device so if you have one and you have a problem with it, keep watching for articles from us. If you have other concerns regarding your Samsung Galaxy S6 Edge, don’t hesitate to shoot us an email at [email protected] and we will do our best to get back to you as soon as we can. We will appreciate it very much if you can provide as many details as possible. If you are getting error...

Welcome to the 68th part in our series of troubleshooting articles dedicated to the Samsung Galaxy Note 3. If you own this phone then you may have already updated its software to Android Lollipop. Most carriers have already pushed this update which brings in new features and improvements to the phone. While most of those who already got the update have been pleased with it there are others who are having issues with it. These issues which were not present on the KitKat software have popped up after the Lollipop update. In this latest...

Hello dear readers. Welcome to the second part of our Verizon Galaxy S5 Troubleshooting series. While we already have a lot of S5 support articles, we find it necessary to publish posts like this for our readers who explicitly mentioned they have Verizon-branded phones. But all troubleshooting procedures and solutions cited here may still work with any variant of S5 provided that the problems aren’t carrier-specific. We will continue publishing support articles like this so if you have problems with your phone, feel free to contact...

AT&T recently rolled out Android 5 Lollipop update for Samsung Galaxy S5 and while many have been excited about it, there were owners who were also disappointed due various problems they’ve encountered immediately after the installation. It wasn’t a surprise though, because S5 owners from different carriers already complained about the problems brought by the recent update. True enough, many of those reported issues plagued AT&T S5 owners. The following are just some of the emails we received from our readers. While I...

Welcome to the 35th part in our series of troubleshooting articles dedicated to the HTC One M8. Released in March 2014, this phone is one of the best smartphones in the market today despite losing its flagship status due to the recent release of the M9. One of the latest developments surrounding this model is the release of the Lollipop software. While it’s generally a great update there are some users who are having issues with it. We will help our readers resolve these issues as well as other non-Lollipop related issues they are facing...

Welcome to another post that mostly covers issues after Lollipop was installed on Samsung Galaxy S5. If you have other concerns regarding your Samsung Galaxy S5, don’t hesitate to shoot us an email at [email protected] and we will do our best to get back to you as soon as we can. We will appreciate it very much if you can provide as many details as possible. If you are getting error messages on the screen, or have observed unusual phone behaviors,  kindly include them in your email. The more information you can provide,...

Welcome to the 55th part in our series of troubleshooting articles dedicated to the Samsung Galaxy Note 2. This phone which was released in 2012 was once the top of the line device of the company. Despite being an old model this phone can still give most of the latest midrange Android phones a run for their money. In terms of hardware specs the phone comes with an impressive Super AMOLED 5.5 inch HD display, a quad core processor, and 2 GB of RAM. On the software side it is officially running on Android KitKat. Despite being able to run...