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Samsung Galaxy S6 Edge+ Does Not Charge Issue & Other Related Problems

Welcome to another installment of our troubleshooting series where we aim to help our readers who own the #Samsung #Galaxy #S6Edge+ fix the problems that they are experiencing with their phone. Best known as the older brother of the S6Edge, this device sports a larger 5.7 inch display making it best used for various multimedia purposes. Although a lot of owners are pleased with its performance sometimes certain issues can occur concerning this phone which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S6 Edge+ does not charge issue & other related problems.

If you own a Samsung Galaxy S6 Edge Plus or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

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S6 Edge+ Does Not Charge

Problem: I put my galaxy s6 edge plus on charge with power bank at night and unplugged in the morning.after this my mobile doesn’t charge at all. nothing happens when i plug the charging cable with charger or pc. but usb is working.

Related Problem: My Galaxy 6s edge+ won’t charge.  I’ve done a soft reset, wiped the cache AND done a complete reset.  It helped for a few days, but it’s happening again.  Can you help me?

Solution: The first thing that you need to do when a phone does not charge is to clean the charging port using a can of compressed air. One the port is free from any dirt or debris try charging your phone again. If you still don’t see any charging indicator then try using a different charging cord and wall charger. You should also check if the phone can charge from a computer USB port ( if it does then one of the pins of the charging port is faulty. You will need to have this checked at a service center). If you still get no response from the phone then perform a simulated battery pull. This is done by pressing and holding both power and volume down buttons for at least 10 seconds. Charge your phone for 20 minutes after this.

In case the above steps fails to fix the problem then you need to bring the phone to a service center and have it checked as this could be caused by a faulty battery.

S6 Edge+ Shut Down After Getting Wet

Problem: I was swimming and some water splashed on my phone and it shut down immediately. I took immediately and put it in rice for couple of days. I tried restarting it nothing comes on display but the light on top blinked once and then shut down and did not turn back on

Solution: You should try charging the phone first and make sure that the battery has sufficient charge. It’s best if you clean the charging port first using a can of compressed air to remove any particles that might be stuck in this port. After 20 minutes of charging try turning on the phone. If it doesn’t turn on then there’s a possibility that it has been water damaged. If this is the case then you will need to bring the phone to a service center and have it checked.

S6 Edge+ Charges Very Slowly After Nougat Update

Problem: I recently did an update to the kernel version 7.0 & since then it’s taking my battery over 9 hours to charge on the fast charger, this used to only take slightly over 1 hour anyway to fix it without removing the battery as i have no way to do this.

Solution: What you will want to do first in this case is to clean the charging port of the phone making sure that any dirt or debris stuck in the port is removed. Once this is done charge the phone using a different charging cord and wall charger. It’s best to use a charger that has an output of at least 2.0A.

In case the issue still occurs then the problem could be caused by a software glitch in which case you will need to perform a troubleshooting steps listed below.

  • Wipe the cache partition of the phone from the recovery mode.
  • Backup your phone data then do a factory reset.

In case the above steps fails to fix the problem then you need to bring the phone to a service center and have it checked as this could be caused by a faulty battery.

S6 Edge+ Not Getting Software Update

Problem: I have a Verizon Samsung Galaxy S6 Edge Plus, currently using it on MetroPCS. It’s running Android version 6.0.1 Marshmallow, every time I open settings, and try to check for system updates, it tells me “software update is temporarily unavailable. Try again later.”. Now I know that since I have a Verizon phone, in order to receive OTA updates for my phone, I must be on their network, I understand that I’m not on their network, but is there not another way to receive the update, or somehow update it myself? I’ve tried turning off my mobile data (thus not running on MetroPCS network), connecting to my Verizon WiFi, and then trying to check for the update, but I still get the same message. I don’t have access to a computer or laptop. I’m pretty tech savvy, but when it comes to flashing and firmware…. I’m completely lost. Also, one more thing, since I do have the S6 edge plus, there’s no option for an SD card, so I would really love to avoid having to do factory reset…. if at all possible. Thanks

Solution: The best way to update your phone software without resorting to a factory reset and without the use of a computer is to insert an active Verizon SIM card in your phone. Once this SIM is inserted you should proceed with manually checking for the software update then update the phone accordingly.

One other way to update your phone software is to flash it with its updated firmware file using Odin. You will however need access to a computer to do this. If you can get hold of a computer then you just have to visit the Sammobile website to download the firmware file of your phone and to get the instructions on how to flash your phone.

S6 Edge+ Stuck In Boot Screen After Update

Problem: Hello I have galaxy s6 edge plus and i am i sweden i did update it but after that i won’t work again when i turn on the phone it will freeze on the first screen (samsung galaxy s6 edge+) and i did try all think to fix it but it won’t to start again and i need my phone very much i hope if you can help me

Solution: It looks like this problem is caused by a software glitch. You should try starting the phone in recovery mode then from here perform a factory reset. Take note that the reset will erase your phone data.

S6 Edge+ Screen Flickers When Using Apps

Problem: Screen flickers every time I play a game or when I am streaming and on video call. Definitely not a hardware issue because the flickering stops when I close the app that I am into. I already tried uninstalling the apps that affects my phone. Tried clearing the cache. I have basically tried everything that are on your troubleshooting list. Can you help me on this one? Thank you!

Solution: You should try starting your phone in Safe Mode then check if the flickering issue occurs in this mode. If it doesn’t then you might have installed an app that is causing this problem. Find out what app this is and uninstall it.

If the screen still flickers in Safe Mode then backup your phone data then do a factory reset. As soon as the reset is complete do not install any apps in your phone yet. Try to check first if the problem still occurs. If it does then this is most likely a hardware related issue already. You will then need to bring the phone to a service center and have it checked.

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  1. I have the Samsung Galaxy S6 Edge+ and I’ve had it about 2years or so. Just within the last two weeks, when people call me the phone won’t ring and connected to mail box.
    When making outgoing call, it took long delay to hear ring back tone. (20sec to couple of minutes). Device was AT&T and used in T mobile for more than 1 years. If network type change to GSM only, it solve the problem. Inside my house LTE signal is stronger than GSM. I also update software yesterday to 6.01 from 5.1.1. Observing signal, device is in LTE and and after dialing outgoing call device drop to GSM. If change to AT&T sim, phone working fine with LTE.

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