in

Samsung Galaxy S6 Not Turning On After Drop Issue & Other Related Problems

One of the most important things to remember when you own a smartphone is not to drop the device. This is because these phones are not really designed to survive drops from certain heights. The #Samsung #Galaxy #S6 for example which is mostly made of glass and metal will most likely suffer some cosmetic damage if you drop it. Sometimes though if the phone drops from a certain height it can affect the way the device works which is what we will be discussing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S6 not turning on after drop issue & other related problems.

If you own a Samsung Galaxy S6 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

S6 Not Turning On After Drop

Problem: Hello! I have an issue with my Galaxy S6. I have read through the troubleshooting answers that seem to fit my phone with no avail. My phone slipped off a curb onto the road (not even half a foot drop) and hit the top left corner in an Otterbox case. It stopped working and would not turn on. I took it to get checked out and they thought it was the screen. 3 weeks later I went to get the screen replaced and the new guy said it turned on when plugged in and it was at 88%, the screen works, no pixels damaged so its not the screen. When I took it home and plugged it in, it worked for the first 3 times for about 30 seconds each before switching off. Then it started just turning on and showing charging for 1 second before going dead.  Do you have any recommendations that could be this issue? I attempted to push the power button multiple times per one of your suggestions but it doesn’t change anything.  Thank you so much for you assistance.

Solution: Since we can now rule out the display as a possible cause to this particular problem then this problem could either be caused by a faulty battery or power IC. The best thing that you can do right now is to bring the phone to a service center and have the said components checked.

S6 Takes Too Long To Charge

Problem: Hi there, I have a samsung galaxy s6. Recently I have been having problems when it’s charging it would normally take 1 hour to fully charge now it’s taking up to 5 hours or even 7. I’ve tried different chargers and it’s still the same. What else can I do?

Solution: Your phone should only take a little over an hour to fully charge from a drained state. If it takes 7 hours to fully charge then something is affecting the charging status of the device which we will be checking by following the troubleshooting steps listed below. After performing each step proceed with checking if the issue still occurs and if it does you should proceed to the next step.

  • Clean the charging port of the phone using a can of compressed air making sure that any dirt or debris stuck in the port is removed.
  • Try charging your phone using a different charging cord.
  • Try using a different wall charger. Make sure that the charger has an output of 2.0A.
  • Backup your phone data then do a factory reset. After the reset do not install any app yet. Try to check first if the issue still occurs.

If the above steps fails to fix the problem then your phone might need a new battery. I recommend that you have this checked at a service center.

S6 Not Turning On After Charging

Problem: I have a Galaxy s6 and about four days ago, I charged it and after I took it off the phone turned off and I have not been able to turn it back on. I’ve tried pressing all these different buttons at once and nothing. I read somewhere that using a different cable to charge it can cause this so perhaps that is the problem. I tried using the original charger but it won’t charge at all.

Related Problem: I have a galaxy s6 gold and i left it to charge overnight and in the morning i woke up and i didn’t turn on. I woke up at night while the phone was charging and it was updating and when i woke up and it didn’t turn on it’s been like 3 months and i’ve used like 3 different chargers and they all won’t work the the galaxy but will work on other phones.

Solution: If you didn’t use the original charging cord to charge your phone then the cord that you used might have caused this problem. Usually, these third party cords ( especially the cheap ones) have low quality and can sometimes damage the device. What you will want to do right now is to press and hold the power and volume down button first for at least 10 seconds. This is a simulated battery pull and your phone should restart after this. If you still get no response from your phone then proceed with the following steps listed below.

  • Clean the charging port of the phone using a can of compressed air.
  • Charge the phone for at least 20 minutes using its original charging cord and wall charger.

If the above steps fails to fix the problem then you need to bring the phone to a service center and have it checked.

S6 Battery Draining Quickly And Shutting Off

Problem: Hi I have been having problems with my Samsung galaxy s6. It has been showing my battery is draining really quickly and shutting off and when I turn it back on the battery has dropped by 50% then will shut off again and again

Solution: What you will want to do first in this case is to check if some software glitch is causing the problem by performing the troubleshooting steps listed below.

  • Start the phone in Safe Mode. Does the problem occur in this mode? If it doesn’t then it could be caused by one of the apps you downloaded that is aggressively running. Find out what app this is and uninstall it.
  • If the problem still occurs in Safe Mode then I suggest that you backup your phone data then do a factory reset.

If the above steps fails to fix the problem then you will need to bring the phone to a service center and have it checked as the problem could be caused by a faulty battery that needs to be replaced.

S6 Went Black Not Responding

Problem: Phone went black and won’t respond/turn on at all. it has done this several times over the last couple of months but would always reboot/restart using the volume down and power keys. yesterday it did this several times in a short period and now will do nothing. please send explosives or a large hammer.. thanks for your time

Related Problem: my husband has a galaxy s6 that we got in February and today our daughter was playing a game on the phone and then it went to a black screen..I tried to shut it off, restarting it with the volume up key, home key and power key all pressed down…it shows the key lights but no display on the screen, the screen stays black…how could this be fixed?

Solution: What you should do first in this case is to charge the phone as the battery might be drained which is why it will not turn on. Follow the steps listed below for the procedure to charge your phone.

  • Clean the charging port of your phone using a can of compressed air.
  • Charge your phone for at least 20 minutes using a charging cord and wall charger that’s tested to work on another device.

If you still get no response from your phone then try simulating a battery pull by pressing and holding both power and volume down buttons for at least 10 seconds.

If the above steps fails to fix the problem then you need to bring the phone to a service center and have it checked.

S6 Not Turning On After Getting Wet

Problem: S6 fell in water and it came on as normal screen everything was working it was charging as well and I left it in a bag of rice overnight after I replaced the battery it charged to 4% it just cut off and did not come on

Solution: It appears that some component inside the phone has been water damaged, possibly the power IC. You will need to bring the phone to a service center and have it checked.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

Leave a Reply

Your email address will not be published. Required fields are marked *

Samsung Galaxy J5 Touchscreen Not Responding Issue & Other Related Problems

Samsung Galaxy S6 Wi-Fi Keeps Dropping Issue & Other Related Problems