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How to fix Samsung Galaxy S7 Edge weather app has stopped error message, other app issues [Troubleshooting Guide]

  • Read and understand why there is always a tendency that an app may crash or stop working even with high-end smartphones like the #Samsung Galaxy S7 Edge (#S7Edge) running the latest firmware version (Android 7.1 #Nougat). Also learn how to troubleshoot your phone when this issue occurs.

There are plenty of fantastic apps available and ready for download like games, weather apps, health related apps, email apps, etc.. But, the most frustrating scenario is when you try to launch it and it just won’t or an error message appear on screen. Some of our readers experienced this issue and I will tackle it in this post.

The most obvious reason for this issue is when your device experiences a system glitch or got some corrupt files after a software update or due to other apps. In this post, you will know how to fix it or avoid it from coming back, the recommended troubleshooting steps here are all basic and they’re the same procedures that techs follow. We will avoid the possibilities of bricking your device in the process, if the issue still remains after we then we recommend you bring it to the nearest local service center.

If you are an owner of a Galaxy S7 Edge and currently looking for a solution to a different issue, then visit our Galaxy S7 Edge troubleshooting page. We already addressed hundreds of issues and you can search use the given procedures. You can connect with us directly by filling up this form and provide us the most detailed information about the issue.

Samsung Galaxy S7 Edge weather app, has stopped working error message

Problem: The weather app on my phone (Samsung Galaxy S7 Edge) has stop working. Message weather has stop. Is there a fix coming for this error. I have done all of the trouble shouting. At least the message has stopped for know. It all started after the update. Please help!

Solution: Yes! There is a fix to this issue. If this is a minor system glitch then it can be fixed easily and can be avoided in the future. Since this issue occurs right after the update, then we are confident that some files are corrupted during the process. The first thing that you can do it is to boot your device in Safe mode, it could be a third party causing the issue. Just follow the steps below on how to do it:

=The Safe mode will disable all third-party apps in your device, and run the only the pre-installed but, then you can observe your device if the error message still appears and we recommend to clear the cache and data of the weather app as well while in this mode.

  1. Turn your Galaxy S7 Edge off.
  2. Press and hold the Power button.
  3. Once the ‘Samsung Galaxy S7 Edge’ logo appears, release the Power key and immediately press and hold the Volume Down button.
  4. Continue holding the button until the phone finishes rebooting.
  5. Once you see the text “Safe mode” at the bottom left corner of the screen, release the Volume Down button.

Here’s how to clear cache and data:

  1. Go to Settings
  2. Tap Applications
  3. Tap Applications Manager
  4. Navigate by swiping left or right, make sure you are in ALL tab
  5. Then swipe down and locate the weather app that has issue, then tap it.
  6. Tap Clear cache
  7. Tap Clear Data
  8. Go back to Home screen and launch it

After clearing the cache and data the issue remained, then you can proceed and clear the system cache partition. It is similar in clearing the cache and data of individual app but this time you will be wiping the system’s. Don’t worry it’s safe to perform this procedure. Here’s how:

  1. Turn off your Samsung Galaxy S7 Edge.
  2. Press and then hold the Home and Volume UP keys, then press and hold the Power key.
  3. When the Samsung Galaxy S7 Edge shows on the screen, release the Power key but continue holding the Home and Volume Up keys.
  4. When the Android logo shows, you may release both keys and leave the phone be for about 30 to 60 seconds.
  5. Using the Volume Down key, navigate through the options and highlight ‘wipe cache partition.’
  6. Once highlighted, you may press the Power key to select it.
  7. Now highlight the option ‘Yes’ using the Volume Down key and press the Power button to select it.
  8. Wait until your phone is finished wiping the system cache partition. Once completed, highlight ‘Reboot system now’ and press the Power key.
  9. The phone will now reboot longer than usual.

You’ve performed the necessary basic troubleshooting procedure to narrow down the issue, if the issue remained then you can visit the nearest local service center in your area.

Samsung Galaxy S7 Edge won’t launch an app

Problem: Hello! I’ve got a Samsung S7 Edge phone and I’m having trouble opening the ‘Medicare express app’ on it. I’ve uninstalled and re-installed with no luck can you give me any other tips. The only thing that has changed since I last used on 24/1/17 is I have changed mobile provider from Optus to Telstra.

Solution: You can try clearing the cache and data of the app and then proceed on wiping the system cache partition if the issue remained. The best recommend procedure that you can do is to start making backups of the important files and perform a master reset to your device. This is an optional procedure to fix minor glitches and it might save you a trip to bring your device to a tech, they will still perform this procedure anyway. If you haven’t tried it yet, then follow these steps:

  1. From the Home screen, tap the Apps icon.
  2. Find and tap Settings and then touch Backup and reset.
  3. Tap Factory data reset and touch Reset device.
  4. If you have screen lock feature turned on, enter your password or PIN.
  5. Touch Continue.
  6. Tap Delete all to confirm your action.

Here’s how you do the master reset…

  1. Turn off your Samsung Galaxy S7 Edge.
  2. Press and then hold the Home and Volume UP keys, then press and hold the Power key.
  3. When the Samsung Galaxy S7 Edge shows on the screen, release the Power key but continue holding the Home and Volume Up keys.
  4. When the Android logo shows, you may release both keys and leave the phone be for about 30 to 60 seconds.
  5. Using the Volume Down key, navigate through the options and highlight ‘wipe data / factory reset.’
  6. Once highlighted, you may press the Power key to select it.
  7. Now highlight the option ‘Yes — delete all user data’ using the Volume Down key and press the Power button to select it.
  8. Wait until your phone is finished doing the Master Reset. Once completed, highlight ‘Reboot system now’ and press the Power key.
  9. The phone will now reboot longer than usual.

Samsung Galaxy Won’t play Videos on Facebook

Problem: I can play videos on YouTube, from my gallery, etc. The only place I can’t watch videos is Facebook. I am also using CM Browser, not sure if that makes a difference or not. I’ve always used it and has never been a problem before. If you can get back to me, I’d really appreciate it. Thanks

Solution: This issue is common among Samsung Galaxy S6 to S7 Edge owners. Since you mentioned that you can play anywhere but facebook. We’ve received reports that some owners was able to resolve the issue when they send the problem to Facebook team. So, basically the issue is from the Facebook, send them the issue and there techs will respond with troubleshooting procedure to fix the issue. If haven’t tried it or you don’t know how to send them the issue, just follow these steps:

  1. Open Facebook
  2. Tap menu button in your device
  3. Tap ‘Report a Problem’
  4. Tap ‘Something isn’t working’
  5. Then select ‘Videos’ option
  6. Enter the details or what happened when you try to watch it. You can attach a screenshot to the issue as well.
  7. Once you’re done, tap Send
  8. Then wait for their reply

While waiting for their reply, you can try and clear the cache and data of your Facebook app. Just follow the steps above on how to do it.

Samsung Galaxy S7 Ege Gmail app notification won’t work

Problem: Hello. I have issue with mail box on samsung s7 edge, where are several accounts installed on this application, but notification for new mails indicated only for hotmail account, not for gmail, and mail.ru. All settings done accordingly. Phone is brand new. email app version 3.3.40.

Solution: Since you did not indicate that you can still receive an email in your gmail and the notification is not working, then we will be focusing on fixing the notification problem of your gmail app. Then you can try and check if the notification for gmail and mail.ru are enabled, follow these steps on how to check:

  1. Go to Settings
  2. Tap Applications
  3. Tap Applications Manager
  4. Navigate to ALL tab by swiping left or right
  5. Swipe down and locate Gmail, then tap it
  6. Just below the Force close option, there’s a checkbox named ‘notifications’
  7. Make sure that it has check on it, if none then tap it to put a check. By doing so, you enabled the notification alert
  8. Go back to home screen and see if the notification are now working. Do these steps for mail.ru app.

If it the issue remained, then try removing all email that you registered in your device and re enter them.

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