Welcome to another installment of our troubleshooting series where we help our readers who own the #Samsung #Galaxy #S6Edge fix the issues that they are experiencing with the device. Today we will tackle the S6 Edge wireless charging stops issue & other related problems. What happens in this case is that when the phone is charged wirelessly, it will appear to charge for a few seconds then stop charging. We will provide the best troubleshooting steps for this issue as well as other power related issues that have been sent to us by our readers.
If you own a Samsung Galaxy S6 Edge or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
S6 Edge Wireless Charging Stops
Problem: I am trying to charge my phone wirelessly. It seems to get started but stops after a minute or two. How do I fix this? This is my second Samsung Galaxy S6 Edge. I broke the glass on the last one and just received this new one. Please help me. Thanks!
Solution: What kind of wireless charging pad are you using? If it is a third party charging pad then try using a Samsung branded wireless charging pad. You should also try using a different charger to supply power to the charging pad. If your phone is using a case then try removing it from its case before wirelessly charging the device as the case might interfere with the charging process.
Another method to fix this issue is to try placing some paper or cardboard between the phone and the charging pad to raise it a little as there might be a certain gap where the charging becomes stable.
One last troubleshooting step you can do is to implement what they call the daydream solution. What this does is it prevents your phone from sleeping while it is charging.
- Tap Settings
- Go to Display
- Go to Daydream
- Make sure that the Daydream option is turned on
- Select your preferred Daydream visual
- Select More in the top right corner of the Daydream screen
- Select “Select when to daydream”
- Ensure either “While Charging” or “Both” is selected
S6 Edge Won’t Turn On Or Charge After Screen Got Cracked
Problem: Hi today I have managed to crack the screen on my s6 edge. I think I may have put it in the same pocket as my keys in my hand bag. The phone has worked fine all day. I put my phone down about half an hour ago after having only been on it minutes before, it had about 30% battery and it now won’t turn on or charge. I have tried resetting and this also won’t work as no s6 edge sign comes on the screen, it also doesn’t indicate it is charging either
Solution: Have you tried using a different charging cord and charger when charging the phone? Make sure to also try charging the phone through a computer USB port. If the phone still remains unresponsive then the damaged screen might be causing this issue. I recommend that you bring the phone to a service center and have it checked.
S6 Edge Dead Android With Triangle And Exclamation Mark
Problem: I have a S6 Edge that keeps Optimizing Apps and then rebooting. Over and over. Until the battery dies. I followed all your suggestions, deleting cache, factory reset but now it goes to a blue screen with the Android guy and then shows a dead Android guy with a exclamation point in a yellow triangle. Please help!
Solution: It looks like the phone software has been corrupted. You will need to flash the updated firmware file back to your phone to fix this problem. Instructions on how to flash your phone can be found at several of the popular Android forums online.
S6 Edge Charges Slowly
Problem: Samsung Galaxy s6 edge is slow to charge. Some days it could be fully charged in an hour, now for example I plugged In my phone over an hour ago and it’s only charged it 2%, the same yesterday I had left it a few hours, came back and it had only charged a couple of %. I have noticed the part of the charger that connects to into the phone gets so hot when plugged in, do you think it’s just a problem with my charger? Phone is just 1 year old!
Solution: It could be a problem with the charger. Try replacing the charging cord that you are using as well as the wall charger. Before charging make sure to clean the charging port of the phone using a can of compressed air. Se to it that any dirt or debris present in the port gets removed.
If the issue remains then the next step is to check if the phone software is causing this problem. To do this you need to backup your phone data then do a factory reset. Once the reset is complete immediately check if the charging issue gets fixed.
If the above steps fail to fix the problem then you should bring your phone to a service center and have it checked.
S6 Edge Shuts Down Randomly
Problem: Hi, I have Samsung Galaxy S6 edge. I upgraded to marshmallow and since then my phone shuts down randomly. I have followed your given steps of troubleshooting i.e. wiping out cache, resetting to factory settings. However, the problem still remains. Phone also shuts down on night clock. What could be the issue here and how can I resolve it? Looking forward for your positive response.
Related Problem: hi i have samsung galaxy s6 edge and it is rebooting/shutting down on its own in normal mode, i already try wiping data/factory reset didn’t work again, in safe mode everything is ok.
Solution: If a factory reset doesn’t fix the problem then we might be looking at a hardware issue caused by an internal component that’s failing to work ( possibly the power IC). I recommend that you bring your phone to a service center and have it checked if this is the case.
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