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Samsung Galaxy Note 4 Wi-Fi Won’t Start Issue & Other Related Problems

A lot of people rely on mobile devices to go online these days. One of these devices ,the #Samsung #Galaxy #Note4, is among the favorites of consumers to use since it has a large 5.7 inch display that makes browsing websites or updating social networks easy. This device allows Internet connections using a Wi-Fi network or using the carriers fast LTE mobile network. There are however instances when certain connectivity issues can occur on this phone which we will tackle today. In this latest installment of our troubleshooting series we will address the Galaxy Note 4 Wi-Fi won’t start issue & other related problems.

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If you own a Samsung Galaxy Note 4  or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

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Note 4 Wi-Fi Won’t Start

Problem: i have galaxy note 4, it’s several days that my WIFI wont start, i’m pushing the switch and it start trying to work but it blinks all the time, become green, and 1 second later become grey again, and so on… please help me Thanks

Solution: There are two possible causes for this particular problem. First, it could be caused by some software glitch. Second, it could be caused by a faulty Wi-Fi chip. Troubleshooting this issue requires that you check if the problem is caused by the phone software first.  To do this just follow the steps listed below. Move to the next step if the current step fails to fix the problem.

  • What you will want to do first is to check if an app you installed in the phone is causing the problem. To do this you need to start the phone in Safe Mode. When the phone is working in this mode only the pre-installed apps are allowed to run. Check if the Wi-Fi switch works in this mode. If it does then the problem could be caused by an app you downloaded. Find out what app this is and uninstall it.
  • Wipe the cache partition of your phone from the recovery mode. This clears the cached system data in your phone which could also cause this problem.
  • Backup your phone data then do a  factory reset.

If the above steps fail to fix the Wi-Fi issue then this could already be caused by a hardware defect. I suggest that you have the phone checked at a service center.

Note 4 Wi-Fi Signal Dropping In And Out

Problem: I have been having issues with the wifi signal dropping in and out (connecting and disconnecting to my bt home hub 5 on a cycle every few seconds) on my note 4. My laptop and tv have not issues maintaining a steady connection. It was happening a lot when I first got the phone and then it resolved itself of a time and now it has been doing it again for a couple of weeks. Another issue I am having is the it seems to unlock itself in my pocket and I am dialling and texting people without realising I don’t really want to put a passcode on the lock screen. I have done the soft reset but not sure what else I can do.

Solution: If the problem resolved itself the first time around then you might want to check for any possible software glitches that could be causing this problem. Listed below are the recommended troubleshooting steps that you need to do for this particular issue. Move to the next step if the current step fails to fix the problem.

  • Forget the Wi-Fi connection from your  phone then restart the phone and the router. Check if the connection becomes stable.
  • Try connecting your phone to a different Wi-Fi network. If the issue doesn’t occur then the problem could be with your router.
  • Start the phone in Safe Mode. Check if the Wi-Fi connection is stable in this mode. If it is then the problem could be caused by an app you downloaded. Find out what app this is and uninstall it.
  • Wipe the cache partition of your phone from the recovery mode.
  • Backup your phone data then do a factory reset.

If the problem still occurs even after performing the steps listed above then you should bring your phone to a service center and have it checked.

Note 4 Connection To Secure Network Opens Facebook

Problem: When trying to log into the secure network at work, I get the message to “open your browser to complete the connection”, it tries to open Facebook. Facebook is a blocked site. I have changed the Chrome settings to open to specific pages, deleted the Facebook address that appears in the address bar and typed in one that isn’t blocked and cleared the cache partition. nothing has worked to change the address the secured network uses.

Solution: Try clearing the cache and data of the Chrome browser then check if the issue still occurs. If it does then try connecting to a different secure network and check if the same issue occurs. If it doesn’t then the problem could be caused by the router of the network you are connecting to.

You might also want to try uninstalling Chrome from your phone ( or if it can’t be uninstalled try uninstalling its updates).

Another option is to try to set the stock browser app of the phone as the default browser so that whenever you access a secured network the stock browser app will be used.

One last troubleshooting step that you should consider is a factory reset. Make sure to backup your phone data before doing this.

Note 4 Not Connecting To Secure Wi-Fi

Problem: I am having issues connecting to a Restaurant’s Wifi connection.   I click on the WIFI connection of the Restaurant (ie Earls) and it usually re-directs to the company’s site where I am suppose to agree on the terms but all it does is go to Google with a blank page. My phone connects to my WIFI at home and other WIFI connections with no problems.

Related Problem: I have a TMobile Samsung Galaxy Note 4 It will not connect to open networks that require Login as the redirect does not work properly. After a connection is established, I get the usual notification “Login is required” but it does not bring me to the login page. I can guess the connection sometimes, try to go to http://192.168.1.1 but that only works sometime to get the authorization pages. This worked on my generic Note 4 and and works on my generic Samsung Galaxy Note 5 Model Number SM-N910T Kernel Version 3.10.9385989 Build Number MMB29M.N910TUVU2EPU2

Solution: To fix this issue you should perform the troubleshooting steps listed below. Move to the next step should the issue still occur.

  • Forget the Wi-Fi network from your phone then restart your device. Once your phone has restarted try to connect to the network again.
  • If you have Chrome installed in your phone make sure that this is the default application used to open web pages. Clear the cache and data of the Chrome app from the application manager then check if the issue still occurs.
  • Start the phone in Safe Mode. In this mode only the pre-installed apps are allowed to run while apps you downloaded are prevented from running. Check if the issue doesn’t occur in this mode. If it doesn’t then it could be caused by an app. Find out what app this is and uninstall it.
  • Wipe the cache partition of your phone from the recovery mode. This deletes the cached system data of the phone which could cause this problem.
  • Make sure that other devices are able to connect to the Wi-Fi network to verify if the network is indeed working properly.
  • Backup your phone data then do a factory reset.

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