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How to fix your Samsung Galaxy S7 that shows “Unfortunately, Settings has stopped” & “Unfortunately, System UI has stopped” errors [Troubleshooting Guide]

The error message “Unfortunately, Settings has stopped” on your #Samsung Galaxy S7 (#GalaxyS7) is a sign that your phone is suffering from a serious firmware-related issue. The Settings app is one of the most important apps in your phone because without it, you can never change the settings of your device to your own preference not to mention that the performance will greatly suffer it keeps on crashing.

galaxy-s7-settings-has-stopped

In this post, I will address two of the most common firmware-related error messages namely “Unfortunately, Settings has stopped” and “Unfortunately, System UI has stopped.” If you’re seeing one of these errors, you can almost be certain that there’s an issue with the firmware of your phone. Read on to understand why these errors show up and learn how to fix them.

The troubleshooting procedures we suggest here are safe and we know they work based on the testimonies of our readers whom we’ve been able to help before. But proceed at your own risk. If you have other issues, however, make sure you visit our S7 troubleshooting page for we have already addressed hundreds of problems with this phone. Find issues that are similar with yours and use the solutions or troubleshooting procedures we suggested. If they don’t work and if you need further assistance, fill up our Android problems questionnaire to contact us.

How to fix your Galaxy S7 that shows “Unfortunately, Settings has stopped” error message

Problem: There is a message on my screen that keeps showing up whenever I open an app or my messages. It says “Unfortunately, Settings has stopped” and it just won’t go away. Well, it kind of goes away when I tap OK or Report but when I open another app, it shows up again. I also noticed that my phone has become very very slow recently. Is there something I can do about this? Thanks a bunch.

Troubleshooting: Hi! Let’s go straight ahead with your device’s issue. Actually, most of the time this kind of problem started after a system update and the owners of the device may be able to open the apps they want to use but soon be greeted with the error “Unfortunately, Settings has stopped.” There are instances that some data files are corrupted or damaged during the download process and because of it the device will experience a system error. We were able to help some of our readers with similar problems before but the steps we recommend below are not guaranteed to fix the problem since not all problems are the same but we’re hoping they can help you.

Step 1: Reboot the Device

Mostly, after the successful system software update the device will be able to run smoothly without a problem. If this error message shows up for the first time, just try to do a simple system restart by turning on/off the device. More often than not, if the problem is a minor system issue, then a restart will take care of it. However, if a simple restart did not resolve the problem then we might be facing a more serious firmware problem. Continue with your troubleshooting.

Step 2: Run in Safe Mode

We need to make sure as well that the problem is not caused by other applications. We recommend running your phone in Safe mode to temporarily disable all the third party apps installed on your device. If it runs smoothly in this mode and you’re not greeted by the same error, you need to find the apps that are causing the problem and clear their individual cached files and data or even uninstall them. After clearing caches, try rebooting the device in normal mode again and open Settings to find out if the error still shows up. Below are the steps on how to run in Safe mode.

  1. Press and hold the Power key.
  2. As soon as you can see the ‘Samsung Galaxy S7’ on the screen, release the Power key and immediately hold the Volume Down key.
  3. Continue holding the Volume Down button until the device finishes rebooting.
  4. You may release it when you can see ‘Safe mode’ in the bottom left corner of the screen.

Step 3: Wipe Cache Partition of your phone

If the error message still occurs after running in Safe mode and uninstalling suspected apps, it might already be an issue with the firmware. Old cached files are temporary system files that must be replaced when a new system is installed, clearing the cache partition is the next thing you should do. Here are the steps how to run your device in Recovery mode to wipe the system cache.

  1. Press and then hold the Home and Volume UP keys, then press and hold the Power key.
  2. When the Samsung Galaxy S7 shows on the screen, release the Power key but continue holding the Home and Volume Up keys.
  3. When the Android logo shows, you may release both keys and leave the phone be for about 30 to 60 seconds.
  4. Using the Volume Down key, navigate through the options and highlight ‘wipe cache partition.’
  5. Once highlighted, you may press the Power key to select it.
  6. Now highlight the option ‘Yes’ using the Volume Down key and press the Power button to select it.
  7. Wait until your phone is finished wiping the cache partition. Once completed, highlight ‘Reboot system now’ and press the Power key.
  8. The phone will now reboot longer than usual.

By this time your phone may work normally without a problem, if not then try last step below to fix problem.

Step 4: Hard Reset the device

This is commonly the last resort to fix the issue if the mentioned above steps were unable to resolve the problem. Restoring the device to default factory settings will delete all the data stored in it, so before you decide to perform the hard reset, we recommend you backup all the important files and save them to your SD card or external storage device. The steps on how to do a hard reset is provided in the next  problem.

How to fix your Galaxy S7 that pops up the error “Unfortunately, System UI has stopped”

Problem: Hello droid guy. I recently upgraded from Galaxy S4 to Galaxy S7 and so far, I only encountered one problem with my new phone. First off, let me say, that the upgrade was worth it but then I’m currently bothered by an error message. I never encountered this issue before with my S4 so I’m a bit surprised and don’t know what to do about it. The error message says “Unfortunately, System UI has stopped” and it shows up when I go to the home screen. Sometimes it shows up randomly but I haven’t noticed a pattern or a trigger. Can you please look into this? TY.

Troubleshooting: The first possibility why this issue is happening on your phone is maybe due to the system caches might have been corrupted due to the firmware update you recently downloaded and installed. The second possibility might be due to third-party apps that are incompatible with the newly-installed firmware on your device.

There’s also a chance that the firmware you downloaded and installed on the handset was corrupt and that might trigger this error message.

And lastly, it’s possible that there’s a hardware issue;the phone may have been dropped on a hard surface or was soaked in water for a long period of time. The first thing that you need to do to rule out this issue is to perform troubleshooting procedures for the firmware.

Step 1: Reboot your Galaxy S7

Sometimes crashes and glitches may occur on the device without any precedence even if you didn’t download any updates. A simple reboot may fix these issues so it must be the first thing you need to do in case you’ll encounter issues you haven’t experienced before especially if they occurred without apparent reason or cause.

Step 2: Delete the system cache

Since, you did an update on your phone, there’s a chance that the system caches have been corrupted and deleting those caches is the best thing to do to force the device to create newer files. It might be able to fix the problem so try to follow these steps:

  1. Turn off your Samsung Galaxy S7.
  2. Press and then hold the Home and Volume UP keys, then press and hold the Power key.
  3. When the Samsung Galaxy S7 shows on the screen, release the Power key but continue holding the Home and Volume Up keys.
  4. When the Android logo shows, you may release both keys and leave the phone be for about 30 to 60 seconds.
  5. Using the Volume Down key, navigate through the options and highlight ‘wipe cache partition.’
  6. Once highlighted, you may press the Power key to select it.
  7. Now highlight the option ‘Yes’ using the Volume Down key and press the Power button to select it.
  8. Wait until your phone is finished wiping the cache partition. Once completed, highlight ‘Reboot system now’ and press the Power key.
  9. The phone will now reboot longer than usual.

Step 3: Boot the phone in Safe mode

This procedure will help you to rule out the possibility that your downloaded apps triggered the issue. All third-party apps will be temporarily disabled when you start your phone into this mode so if the problem was caused by one of them, the phone should be able to work properly in this mode with you not being bugged by the error message. To start in safe mode, do these steps:

  1. Press and hold the Power key.
  2. As soon as you can see the ‘Samsung Galaxy S7’ on the screen, release the Power key and immediately hold the Volume Down key.
  3. Continue holding the Volume Down button until the device finishes rebooting.
  4. You may release it when you can see ‘Safe mode’ in the bottom left corner of the screen.

Step 4: Perform a Master reset on your phone

After performing all the necessary procedures on your device but the issue is still not fixed, doing a master reset is your next bet. You’re not just bringing back the phone to its default settings but also you’re fixing some of the firmware-related issues. But remember that this procedure will delete all stored files on your phone’s memory. So, before doing this procedure make sure to backup all your files such as your contacts, photos, videos and music because all of them will be deleted.

  1. Turn off your Samsung Galaxy S7.
  2. Press and then hold the Home and Volume UP keys, then press and hold the Power key.
  3. When the Samsung Galaxy S7 shows on the screen, release the Power key but continue holding the Home and Volume Up keys.
  4. When the Android logo shows, you may release both keys and leave the phone be for about 30 to 60 seconds.
  5. Using the Volume Down key, navigate through the options and highlight ‘wipe data / factory reset.’
  6. Once highlighted, you may press the Power key to select it.
  7. Now highlight the option ‘Yes — delete all user data’ using the Volume Down key and press the Power button to select it.
  8. Wait until your phone is finished doing the Master Reset. Once completed, highlight ‘Reboot system now’ and press the Power key.
  9. The phone will now reboot longer than usual.

Step 5: Let the tech check your Galaxy S7

If all those procedures haven’t fixed the issue, then bringing the device to the tech is the best thing to do. The tech will run some tests to determine what the problem is and whether or not it can be fixed immediately.

Galaxy S7 keeps freezing and hanging with several error messages

Problem: Hi guys! I badly need your assistance because my phone, an S7, started to freeze, hang and sometimes reboot. It is also showing up a lot of error messages like settings has stopped, messages has stopped, etc. I understand you need information to be able to troubleshoot the problem but I honestly don’t know why all this is happening with my phone. Please if you know how to fix this, help me. Thanks.

Troubleshooting: Your phone is experiencing performance-related issues that may have been caused by some corrupt caches and data or due to apps that have also crashed for some reason. Without further adieu, here’s what I think you should do:

Step 1: Try booting your phone in safe mode. This will give you an idea whether or not the problem still occurs even if all third-party apps are disabled because if so, then we might be facing a firmware issue. Otherwise, you just have to find the apps that are causing the problem and uninstall it.

Step 2: Try deleting the system cache. Do this if you have a lot of data and files saved in your phone’s internal storage and you don’t have time to back them up. Wiping the cache partition will delete all caches including those that are corrupt and are possibly causing the problem. None of your files will be deleted so there’s nothing to worry about.

Step 3: Factory reset your Galaxy S7. It is almost certain that this problem will be fixed by this procedure but then you will have to go through the hassle of backing up your data and files as they’ll be deleted if you don’t. Here’s how you perform factory reset on your device:

  1. From the Home screen, tap the Apps icon.
  2. Find and tap Settings and then touch Backup and reset.
  3. Tap Factory data reset and touch Reset device.
  4. If you have screen lock feature turned on, enter your password or PIN.
  5. Touch Continue.
  6. Tap Delete all to confirm your action.

Step 4: Find a tech who will re-install the OS on your phone. If the problem still persists after the reset, then the firmware has to be reflashed or reinstalled. The issue might be due to things that are beyond our reach so find a tech who will reinstall the firmware or bring the phone to a Samsung Service Center.

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