The #Samsung #Galaxy #Note4 has one feature that its successor doesn’t have and that is a removable 3220 mAh battery. One advantage of having a removable battery is that if something goes wrong with it you can easily replace it on your own. You can also carry a spare battery with you and swap the one on your phone if it runs low whenever you are in a situation where charging the phone can’t be done. While we are on the topic of charging, this device has a fast charging feature that allows the phone to be charged to 60% in just 30 minutes. There are however instances when charging issues can occur which we will tackle today. In this latest installment of our troubleshooting series we will address the Galaxy Note 4 charges slowly issue & other related problems.
If you own a Samsung Galaxy Note 4 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
Note 4 Charges Slowly
Problem: Samsung Note 4 – will not fast charge and will only charge slowly, so slowly that it will loose battery if I am just surfing the internet. I have did a hard reset and a factory reset and still no fast charge so it can not be any rogue apps causing this. I have used the same charges and cables on my wife’s note 5 and her phone will fast charge. Also, Kies will not recognize my phone. Once again I used other phones to confirm that the cables, software, and such were working with my computer. I also just had this same issue with an older Note 4 (almost two years old) last week and I just received a replacement through insurance. The new Note 4 only lasted a week and now has the same issues. Do you have idea on what is happening? Is this an issue that is common with Note 4?
Solution: The problem could either be caused by the battery, the charging port or some internal component of the device that isn’t working properly. Try replacing your phone battery first with a new one and see if this fixes the problem. If it doesn’t then try cleaning the charging port of your phone. Make sure that any dirt or debris stuck in this port is removed as this can cause problems such as this.
If the above steps fail to fix the problem then I recommend that you have your phone checked at a service center that does board level repairs.
Note 4 Does Not Fully Charge
Problem: I replaced my battery as it was shutting down randomly @ 20 to 30%. Now the new battery will not fully charge. Gets stuck anywhere between 68 & 83% depending on percentage when I plug it in. It also seems to drain fast. I have cleared my cache & have done a factory reset. Also replaced the battery a 2nd time. I have to remove the battery every time to get it to charge to 100% and as mentioned earlier seems to drain faster than it did before I replaced the battery. Any ideas?
Solution: Since you have already performed a factory reset and changed the battery for a second time already then the problem could be caused by an issue with the phone’s charging IC. I recommend that you bring this phone to a service center that specializes in board level repairs and have it checked.
Note 4 Not Charging
Problem: The Note 4 has been a great phone for 2.5 years and all of a sudden it started acting up by not charging. I tried the the battery removal and power button hold for 30 seconds and it fixed it for a few weeks, but it happened again. Finally all chargers started to fail. The battery is not bulged and you are probably correct that it is a hardware problem. I am going to try to insert a new battery, but I don’t want to waste the money if I do not have to. There is only 8 percent power left on the battery and I set it into high power save mode. No flickering, everything work except charging. Please help if you can. Thanks.
Solution: You can check the other factors that can cause this problem before replacing the phone battery by doing the following steps listed below.
- Clean the charging port of your phone by using a can of compressed air. Make sure to remove any dirt or debris that’s stuck in this port as this could cause charging problems.
- Try using a different charging cord when charging your phone.
- Check if the phone charges via the USB port of your computer. If it does then the problem is most likely caused by a damaged pin in the charging port. If this is the case then you should have this checked at a service center.
- Backup your phone data then do a factory reset.
If the above steps fail to fix the problem then you should consider getting a new battery.
Note 4 Not Responding After Getting Wet
Problem: My mistakely i jumped into the swimming pool with my note 4 after i realized i ASAP TOOK of the Battery and hair dry it after hairdry 30 mins i turn on the phone but it wasn’t Responding then i charged it and it shows that its charging then i tried to turn on the phone but phone turned on but the display was Black then i put my phone under rice for 1 day after 1day i turned on the phone it was perfect then after that day suddenly the Screen was black and the phone is responding turned off and wont turn on what to do please Help me
Solution: It’s very likely that some component inside the phone has been water damaged. Before bringing your phone to a service center you should first check another factor is causing this problem by doing the troubleshooting steps listed below.
- Try starting your phone in recovery mode. If you are able to access this mode then I suggest that you do a factory reset. Take note that this will erase your phone data.
- Try getting a new battery.
If the above steps don’t fix the problem then I recommend that have your phone checked at a service center that does board level repairs.
Note 4 Not Turning On After App Update
Problem: Hi. I am using Samsung Note 4. Yesterday it was working fine. I was updating some data in my FB page when FB recommended me to enable some feature for easier access with the page. I clicked Yes and I was redirected to Google App Store. I click enable button. After that the phone hang. So I tried to reset. The LED light turned blue, but the screen never turn on. After that I removed the battery hoping it would work, but it didn’t. I tried to do master reset following the steps provided from your site, but it still didn’t work. I inquired at a repair center and they said it is motherboard issue… Please help. Hope it is not MB issue because it is quite expensive to replace. Thank you!
Solution: Here’s what you need to do in this case. Charge the phone first for at least 20 minutes using its wall charger. Make sure that the charging indicator is present. Id it isn’t present then you should try cleaning the charging port of your phone using a can of compressed air. You should also consider replacing the charging cord that you are using.
Once the phone charges, check if you are able to access the recovery mode. If you can access this mode then I suggest that you do a factory reset. Take note that this will delete your phone data.
If the above steps fail to fix the problem then this could be caused by an issue with the motherboard as what the technician has suggested.
Note 4 Won’t Charge Properly
Problem: Cell wouldn’t charge properly. Would say 100% charged then when unplugged would drop down to 3% or less. This went on for 4 days. Tried charging again, now it is 100% charged for the last 12 hours and counting, not going down at all. I have a Galaxy Note 4 which I love! What’s going on? ???
Solution: This might just be caused by a glitch in the phone software. Try to observe if the issue still occurs. If it does then proceed with the following troubleshooting steps listed below. Move to the next step if the current step fails to fix the problem.
- Check if a downloaded app is causing this problem by starting the phone in Safe Mode. Check if the issue occurs in this mode. If it doesn’t then it could be caused by a downloaded app. Find out what app this is and uninstall it.
- Backup your phone data then do a factory reset. Once the reset is complete don’t install any app yet. Try to check first if the issue still occurs.
If the above steps don’t work then you might want to consider getting a new battery as this problem could be caused by a faulty battery.
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