One of the main reasons why smartphones are becoming the most dominant devices available is because of its ability to install various apps. The #Samsung #Galay #Note4 for example has access to the hundreds of thousands of apps available over at the Google Play Store. The owner of this phone can transform the device into a photography tool by installing camera related apps. It can also become a portable gaming machine by installing most of the popular gaming apps. Its ability to be personalized to its owner’s needs is what makes the smartphone useful.
While various apps can be installed in this phone there are instances when issues can occur when using these apps. This is what we will tackle today as we address the Galaxy Note 4 turns off when using apps issue & other related problems.
If you own a Samsung Galaxy Note 4 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
Note 4 Turns Off When Using Apps
Problem: Hello, I have been using a Galaxy Note 4 since October 2014. Since the past couple of weeks, I have been facing severe issues with the phone hanging for most basic applications as well as turning itself off automatically. For example, the phone randomly hangs for about a minute or so while making a phone, opening Gmail / YouTube / Camera / Gallery / Twitter, and other such tasks. About 70% of the time, it starts working normally after a minute of waiting. But the issue resurfaces after a few minutes of activity. And about 30% of the time, the phone would just turn itself off automatically. And the restart would take about 4-5 minutes. The phone is currently operating on Android version 6.0.1. In just the past two weeks, I have reset my phone 4 times, but to no avail. The strange part is that this issue has surfaced unassumingly. The phone is in a pretty good condition, has not fallen even once in the past year or so and has not been exposed to water or a surrounding that may be detrimental to its hardware functioning. These issues were first observed in the middle of my workday and I just couldn’t pinpoint an incident that could have caused this to happen. If you could advise me on this, I would sincerely appreciate it. I thank you guys for all the content & advice that you put out on your website.
Solution: There are two factors that comes into mind that can cause this problem. First, the issue could be caused by a glitch in the phone software. To check if this is the case you should backup your phone data then do a factory reset. Once the reset is finished do not install anything in your phone yet. Try to check first if the issue still occurs. If it does then the next thing you should do is to try replacing the battery since the issue could also be caused by a weak or faulty battery.
Note 4 Security Policy Restricts The Use Of PC Connection Error
Problem: Hello. I’ve read the article about note 4 not receiving the marshmallow update. In the article you recommend to try the Kies software to upgrade it. Well I tried to connect my note 4 to the computer and a surprise message appears on the phone: security policy restricts the use of pc connection. Honestly I just can understand this. Samsung fucks himself over our what is happening because it ain’t logical. Obviously I can change any setting as far as I know. Pls help if you can. Thanks in advance
Solution: Does your phone have an Exchange account setup? If it does then the policy of this account is causing this issue. You should ask the Exchange admin to allow your phone to connect to a desktop or PC. If your phone does not have an Exchange account setup then I highly recommend that you backup your phone data then do a factory reset as this could be caused by a glitch in the phone software.
Note 4 Unfortunately Settings Has Stopped Error
Problem: Galaxy Note 4. I have been having an issue with my Bluetooth settings in particular however it does seem to affect other settings features as well on occasion. When I try to access Bluetooth settings it it doesn’t open, returns to the home screen and has a notification stating “unfortunately, settings settings has stopped” However previously paired devices still work and pair etc this issue is most annoying when trying to add a new device etc. Any help would be appreciated!
Related Problem: Bluetooth is working correctly. However when i go to settings and select the bluetooth option .. it crashes settings . Unfortunately Settings Has Stopped .. message appears. No other selection causes this to happen. I cannot access any bluetooth related settings to pair or unpair etc .. however those items already paired still work.
Solution: Most of the time this issue is usually caused by a glitch in the phone software and rarely does it involve a hardware component. The first thing that you should try to do is to wipe the cache partition of your phone from the recovery mode. This will delete the temporary system data that could be causing this problem. Restart the phone then check if the issue still occurs. If it does then you need to backup your phone data then proceed with a factory reset.
Note 4 Updates All Apps To Internal Storage Instead Of microSD Card
Problem: Android Note 4 defaults to updating all apps to phone memory not SD card. I have many apps assigned to the SD card, and when apps automatically update they save to the phone’s memory instead, making it necessary to manually push them back to the SD card one at a time when I want to install anything else. Given that many apps update almost daily or weekly, this is a constant issue. Is there a way to make the phone default the apps that are already on the SD card remain on the SD card when an update loads? Thank you!
Solution: If your phone is running on Android Lollipop then this is how the system works. It basically installs the app by default to the internal storage space of the phone. You should try to update your phone to Android Marshmallow to bypass this issue.
Engage with us
Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.