The #Samsung #Galaxy #Note4 is one of the few older generation devices that is still being widely used today. This is probably due to its outstanding hardware as well as its constant software updates. Although it is a pretty solid device there are instances when some issues can occur. One issue which we will tackle today is the Galaxy Note 4 not fully charging issue & other related problems. We have gathered several issues of this nature that have been sent our way and have addressed them below.
If you own a Samsung Galaxy Note 4 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
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Note 4 Not Fully Charging
Problem: Battery charges only to 88%, remove battery and reinsert and % is 96% and charges to 100%. If % remains above about 80% then will charge to 100%. If charging is below that will not get above about 84%. This happens with 5 different batteries.
Solution: Since you have already tried using different batteries which doesn’t seem to fix the problem the next step that you should do is to check if the phone software is causing this issue. To do this you need to backup your phone data then do a factory reset. Once the reset is complete do not install anything in your phone yet. Try to check first if the issue still occurs. If it does then the problem could be due to a faulty charging IC. Have this checked at a service center.
Note 4 Not Completely Charging
Problem: Installed new battery on my note 4 and new battery stops charging at at about 83 or 84 %. sometimes if i unplug charger and reconnect it quickly rises to be 100%. previous battery charged to 100 without problems but was discharging too quickly and was often hot. i have tried removing new battery for a minute or so but that didn’t help. thanks for any suggestions. i am thinking of getting a 3rd party battery as i suspect an odd battery.
Solution: It looks like you might have a faulty battery. Try placing back your old battery and see if it charges to 100%. If it does then you have to get a new battery. If it doesn’t charge to 100% you will need to check other factors that may be causing this problem. Follow the troubleshooting steps listed below to resolve this issue.
- Clean the charging port of your phone using a can of compressed air or by blowing into it using a straw. Your aim is to take out any dirt or debris that could be stuck in this port.
- Use a different charging cord and charger to charge your phone.
- Backup your phone data then do a factory reset. Once the reset is complete do not install any app. Try to check first if the issue still occurs.
If the above steps fail to fix the issue then you should have your phone checked at a service center.
Note 4 Turns Off Automatically
Problem: Samsung note 4. On android 6.0.1 . Will off automatically when battery reaches 50%. It was previously 30, then 40. Now 50. When plug in charger after restart..it will starts from 0%. When charging til around 30% i unplug and use it. It can be used normally without auto shutdown. Problem of auto shutdown on only appear when battery is coming down above 50%. Please help. Have tried with 2 different batteries. Reset. Still the same.
Solution: If replacing the battery and doing a factory reset fails to fix the problem then this looks like a hardware issue. I recommend that you have this checked at a service center.
Note 4 Battery Dies With Power Left
Problem: Phone battery dies prematurely when about 20 or 25% battery is still remaining. Phone switches off and when plugged in starts from 10% but battery cannot run the phone with that much charge. Should I get a new battery? Phone and battery are both 10 months old and still in warranty.
Solution:This issue could be caused by a weak battery. It’s definitely a good idea to try replacing it first.If the issue still occurs even with a new battery installed then the next step is to check if the phone software is causing the problem by backing up your phone data then doing a factory reset. Once the reset is complete don’t install any app yet. Try to check first if the issue gets resolved. If it doesn’t then you will need to have your phone checked at a service center.
Note 4 Charging Symbol Appears Even When Not Charging
Problem: Hello .. I have a Samsung Note 4 … It had red light on and said 84 percent and the Lightning bolt like it was charging but it wasn’t on charger. I turned it off to turn it back on as a reset but now it won’t turn on .. It shows the big battery with bolt occasionally and the name of the device goes on and off but does not appear to be charging . It did not get wet .. I checked the white squares . It did drop but was working ok after that .. I think I was dealing with a malware that said I won something from my wireless provider but I don’t know if it could cause this .. Could it need new battery or charger ? I did take the battery out several times to try to reset it. I’m hoping i didn’t lose my photos … thank you
Solution: You won’t lose your photos just by taking out the battery. It’s very likely that this problem is caused by an issue with the charging port. If some pins got shorted then the phone might think that it is charging even if it isn’t. What you can do right now is to try to clean the charging port using a can of compressed air or by blowing into it using a straw. Your aim is to take out any dirt or debris that could be present in the port. If this doesn’t fix the problem then try replacing your phone battery with a new one.
Should the above steps fail then you should have your phone checked at a service center.
Note 4 Battery Charge Erratic
Problem: Fully charged battery gets down to about 60% and goes to 0%, turns off and needs a charge. Plug in charger and battery goes immediately to 50%+. Unplug charger and restart and it goes to zero. Happened beginning last week when T-Mobile pushed out the Android 6.0.1 version. WTF!!!!
Solution: If this issue occured right after a software update then it could be caused by some old software data that got left behind during the update. This old data is now causing a conflict with the new software version resulting in this issue. I recommend that you backup your phone data then do a factory reset to completely take out this old data.
If doing a factory reset fails to fix the issue then I recommend that you replace your battery with a new one.
Note 4 Crashed Since Update
Problem: My galaxy note 4 crashed since recent update. Won’t turn on at all. It put it to charge and it says its updating and when it’s finished it says that’s for choosing t mobile and turns off again. I took it to the store that I got it from and they didn’t know what to do either
Related Problem: Phone had existing battery issues, only storing half of capacity. Then became stuck in a loop when charging where it would turn on to the power symbol for 20 seconds then no power to phone and phone screen black for 10 seconds, then repeat. Charger replaced, battery replaced, problem persists.
Solution: Try connecting your phone to its wall charger then start the phone in recovery mode. From here the first thing you need to do is to wipe the cache partition of your phone. Once this is done restart the phone then check if it will now boot normally. If it doesn’t then you need to go back to recovery mode then do a factory reset. Take note that this will delete your phone data.
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