The #GalaxyNote7 recall is nothing short of a PR disaster for #Samsung as it is rushing to give users their replacement units. The company originally gave users the option to return their units or get a full refund for the same. Some positive news is now coming out of the Samsung camp, with the company claiming that 90% of the customers who returned their device have decided to get a replacement, suggesting that users are showing faith in the company’s flagship product.
Unfortunately, we don’t know if the same can be said about markets like the U.S. or even Samsung’s home of South Korea, where the company is still figuring out replacements, with 60% of the total units supposedly recalled already. However, the company doesn’t mention the replacements to refunds ratio in either of these countries, which makes us a bit skeptical about the 90% mentioned above.
In any case, Samsung has undertaken what has been one of the largest tech recalls in recent memory and it’s good to see that there’s some positive news coming through, even if we can’t comment on its authenticity as of yet.