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How to fix Samsung Galaxy Note 7 “Unfortunately, Settings has stopped” error [Troubleshooting Guide]

There were a few #Samsung Galaxy Note 7 (#Note7) owners who reported to have encountered the error message “Unfortunately, Settings has stopped.” Apparently, the error is referring to the Settings app that crashed or stopped working and this kind of issue may happen from time to time.

Galaxy-Note-7-settings-has-stopped

In this post, we will look a little closer to understand why the error pops up and learn how to troubleshoot your new phone in case the error occurs to you. It may be just a minor app problem but it can also be a serious firmware issue.

So, continue reading to learn more about this issue. If you have other concerns with your device, make sure you visit our Note7 troubleshooting page for we have already started supporting it and we already published some troubleshooting guides you can use to fix issues.

If you need further assistance, you can always contact us through our Android issues questionnaire. While it is a free service, we are expecting you to do your part and provide us with the details of the problem so that we can provide you with more accurate solutions and helpful troubleshooting guides.

Troubleshooting “Unfortunately, Settings has stopped” error

If there’s an app in your Galaxy Note 7 that covers almost everything in it, that should be the Settings. It’s not just an ordinary app, it holds information about your preferences from a certain app, service or function. It also covers how the phone works, what should be displayed on the screen, or anything that has something to do with your phone’s core functions. Here’s what you need to do if it crashes:

Step 1: Reboot your phone as it might be just a glitch

Minor glitches happen all the time. If it’s the first time the error occurred, don’t jump into conclusion that it’s a serious issue. Instead, reboot your phone a couple of times to make sure it’s not just a minor glitch as services and other functions may crash from time to time and a reboot will literally restart those services.

Step 2: Restart your Note7 in safe mode

Should the problem remain after the reboots, then we might be looking at a minor app problem, at least, that’s the next thing you should assume. Try to isolate the problem immediately; determine whether it’s caused by third-party apps or the pre-installed ones. You can do so by booting the device in safe mode:

  1. Turn your Galaxy Note 7 off.
  2. Press the Power key and hold it past the screen that shows the model name of the device.
  3. When Samsung logo appears, release the Power key and immediately press and hold the Volume down button.
  4. Continue holding the Volume Down button until the device successfully booted up.
  5. Once you see “Safe mode” on the bottom left corner of the display, release the Volume Down button.

This procedure doesn’t actually fix the problem but will give you an insight as to whether the third-party apps have something to do with it. If the error doesn’t show up, our suspicion that one or some of your third-party apps is causing the problem. The next thing you should do is determine which of those apps are the culprit. Disable or uninstall apps that you recently installed and then reboot to normal mode.

On the other hand, if the problem still persists and the Settings app still crashes, we might be looking at a possible firmware issue. The next step might be of great help.

Step 3: Delete the system cache (wipe cache partition)

There is this set of files that easily get corrupted and when they do and the system continues to use them, random app crashes may occur or worse, the phone may freeze, reboot randomly or shut down without apparent reason.

We are now looking into a possible firmware issue and while it’s advisable to reset the phone, there’s this one procedure you should undergo first–wipe the cache partition. It literally deletes all the caches in your phone and force it to create new ones that are compatible with the current system.

The good thing about this procedure is that it doesn’t delete any of your personal files and data but very helpful nonetheless. Here’s how you do it…

  1. Turn off your Samsung Galaxy S7 Edge.
  2. Press and then hold the Home and Volume UP keys, then press and hold the Power key. NOTE: It doesn’t matter how long you press and hold the Home and Volume Up keys, it won’t affect the phone but by the time you press and hold the Power key, that’s when the phone starts to respond.
  3. When the Samsung Galaxy S7 Edge shows on the screen, release the Power key but continue holding the Home and Volume Up keys.
  4. When the Android logo shows, you may release both keys and leave the phone be for about 30 to 60 seconds. NOTE: The “Installing system update” message may show on the screen for several seconds before displaying the Android system recovery menu. This is just the first phase of the entire process.
  5. Using the Volume Down button, highlight the option ‘wipe cache partition’ and press the Power key to select it.
  6. Use the Volume Down button again to highlight ‘yes’ and press the Power key to select.
  7. It may take a few seconds to completely wipe the cache partition so wait a little.
  8. Once completed, the option ‘Reboot system now’ must be highlighted, so press the Power button to restart your phone.
  9. The Note 7 will then boot up normally.

Step 4: If all else fails, reset your phone

Settings isn’t just any ordinary app and while we always suggest to our readers to clear the cache and data of problematic app, in the case of Settings, there’s no need because doing so will result to almost like a reset only that it’s not a reset that it might have some more adverse effects. That said, it’s recommended you backup your files and data at this point in time and then do the reset.

  1. Backup your data and files saved in the phone’s internal storage.
  2. Remove your Google account to deactivate the anti-theft function of the phone.
  3. Turn off your Samsung Galaxy S7 Edge.
  4. Press and then hold the Home and Volume UP keys, then press and hold the Power key. NOTE: It doesn’t matter how long you press and hold the Home and Volume Up keys, it won’t affect the phone but by the time you press and hold the Power key, that’s when the phone starts to respond.
  5. When the Samsung Galaxy S7 Edge shows on the screen, release the Power key but continue holding the Home and Volume Up keys.
  6. When the Android logo shows, you may release both keys and leave the phone be for about 30 to 60 seconds. NOTE: The “Installing system update” message may show on the screen for several seconds before displaying the Android system recovery menu. This is just the first phase of the entire process.
  7. Using the Volume Down button, highlight the option ‘wipe data / factory reset’’ and press the Power key to select it.
  8. Press the Volume Down button a few times to highlight ‘Yes — delete all user data’ and press the Power key to select it.
  9. It may take a few seconds to complete the reset so just wait.
  10. Once completed, the option ‘Reboot system now’ must be highlighted, so press the Power button to restart your phone.
  11. The Note 7 will then boot up normally.

I am certain that a reset will fix the problem. It must be done last due to the fact that you will go through the hassle of backing up your data and files.

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