For a phone that’s already a two year old model the #Samsung #galaxy #S5 is aging quite well. It’s still being widely used today as its hardware is still capable of handling even the most demanding apps. It’s software has also been updated to Marshmallow which gives it an edge over other older generation devices that have not been getting the latest update. While this phone is definitely a solid choice there are instances when issues can occur. In this latest installment of our troubleshooting series we will take a look at the Galaxy S5 not charging when plugged in issue & other related problems.
If you own a Samsung Galaxy S5 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
S5 Not Charging When Plugged In
Problem: My phone isn’t charging. When I plug it in, a yellow triangle with an exclamation mark shows up in the battery icon. Yesterday I had it in my back pocket when it started raining on us which may have something to do with it. Last night I just had to blow in it and mess around to get it to charge but then it fell in between the wall and my bed and I haven’t been able to get it charging since then. My aunt has the same phone so I switched our batteries and used multiple different charging cables and concluded that her battery does not work in my phone, but my battery will charge in hers. The different charging cables had no effect and didn’t help my phone charge in any way.
Solution: It looks like the water might have affected the charging capability of your device. Since your battery works just fine in another device and you have already tried using multiple chargers and charging cords then the best thing to do right now is to make sure that there is no moisture inside your phone. Open the back cover of your phone and take out the battery. Place your phone in a bag of rice for at least 48 hours. Another option is to place the device in a bag with silica gel packs. Once the phone is dry reinsert the battery then try to charge the device. If it still doesn’t charge you will need to check if the phone software is causing this problem by doing a factory reset. Take note that you need to backup your phone data before doing this.
If the above steps fail to fix the issue then you should bring the phone to a service center and have it checked as this might already be a hardware related problem.
S5 Not Charging
Problem: Out of the blue my phone won’t take charge. A triangle pops up with an exclamation mark. I’ve taken out the battery and tried different chargers. The battery will charge in others phones. Ice cleaned out the ports.. I dk what else to do?! Help.
Solution: It’s possible that either the charging port or the charging circuit inside the phone has been damaged. Just to make sure that the software isn’t causing this issue backup your phone data then do a factory reset. If the issue still occurs then I suggest you bring the phone to a service center and have it checked.
S5 Screen Won’t Turn On
Problem: I’ve been having issues with my galaxy S5 for a week or 2 now. I’ve noticed since returning home and the weather being so cold that my phones screen won’t light up, the lcd buttons do, the notification light flashes and the phone vibrates when I get a message but the screen itself won’t light up unless I’ve had it against my skin keeping it warm. It’s not horribly cold here but I have noticed this happens less when visiting friends in slightly warmer places. I’ve also been noticing that at night when I have my screens display dimmed, other then the no screen showing issue. If I’ve had the screen on and lock it, it will flash green then not show till I hit the power button then the home screen button. If I out the screens brightness back up it stops having this issue. The phone is well loved and been dropped once or twice but it’s never had issues till it got cold where I live
Solution: What you can do is to check if some form of software glitch is causing this issue. Start the troubleshooting by wiping the cache partition of your phone from the recovery mode. This will erase the temporary system files of the phone which if corrupted can cause this type of problem. Restart your phone then check if the issue still occurs.
Another thing to check is if an app you downloaded is causing this problem. To check if this is the case just start your phone in Safe mode then observe if the issue occurs in this mode. If it doesn’t then it could be caused by an app. Find out what app this is and uninstall it.
One last troubleshooting that you can do is a factory reset. Make sure to backup your phone data before doing this. Once the reset is complete do not install anything in your phone yet but instead check first if the issue still occurs. If it does then this could be a hardware related problem already. I recommend that you have your phone checked at a service center if this is the case.
S5 Not Charging Not Turning On
Problem: My phone was working fine until once, it showed Droid image and some encrypted message, followed by ‘Factory Resetting’ message (if I remember correctly). I panicked and immediately removed the battery and rebooted the phone. It was functioning fine after that except it wouldn’t charge at all. Now, it has completely run out of juice and won’t turn on. I tried few different chargers but nothing seems to work. I doubt it’s the battery because it lasted long with much talk time, browsing, etc. Kindly assist. Thank you.
Solution: Try cleaning the charging port of your phone first using a can of compressed air or by blowing to it using a straw. Your aim is to take out any dirt or debris that could be present in this port and is causing this charging issue. Once the port has been cleaned take out the battery and microSD card (if the phone has one) then press and hold the power button for at least a minute. This will discharge the phone circuit and clear out uts RAM. Reinsert just the battery then connect the phone to a charger and let it charge for at least 20 minutes. If the phone does not charge or turn on then try using a different charging cord and wall charger.
If you are still not getting any response from your phone then you should try getting a new battery and see if this helps. If it doesn’t then I recommend that you bring your phone to a service center and have it checked as this could already be a hardware related problem.
S5 Keeps Showing Charging Symbol
Problem: Hi.. My S5 keeps showing the charging symbol every now and then as if it’s connected to the charger, it’s so strange because it seems am charging it while is total not plugged to the charger. this problem continued till the battery got drained. Any help that you can assist with. Thank you.
Solution: It looks like something is wrong with the charging port or charging circuit of the phone. To troubleshoot this problem try cleaning the charging port of your phone using a can of compressed air or by blowing into it using straw. You will want to remove any dirt or debris that could be present in this port. Check if the issue still occurs. If it does then one last troubleshooting step that you can do is to check if a glitch in the phone software is causing this problem. Backup your phone data then do a factory reset. If after the reset the problem still occurs then I recommend that you have your phone checked at a service center.
S5 Does Not Boot
Problem: I have an S5. That in the middle of night while on charge lit up to the 3 screen. And just sat there. One side of the phone was hot. Soft resets didn’t work and even after reluctantly doing a hard reset and losing all the photos etc it still will not boot past the 3 screen. Nothing I do will sort it. It has not been tampered with or modified in any way. I cannot start it in safe mode either as it won’t go past the 3 screen. Please help
Solution: Try the following troubleshooting steps listed below.
- Connect your phone to its charger then see if it boots normally. If it does then then try replacing the battery as this might be causing the issue.
- Take out the battery and microSD card ( if your phone has one) then press and hold the power button for at least a minute. This will discharge the phone circuit and clear out its RAM. Reinser just the battery then check if the phone turns on.
- Start the phone in recovery mode then do a factory reset.
If the issue persists even after following the steps listed above then I suggest you have your phone checked at a service center.
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