One of the older generation mobile devices that is still widely used today is the #Samsung #Galaxy #S5. This phone which was released in 2014 was formerly a flagship model thus had high end specs back then. Today, while it can’t compete with several of the latest releases it is still a solid performer and can handle most if not all of the apps at the Google Play Store with ease. While this device is quite dependable there are instances when issues can occur. In this latest installment of our troubleshooting series we will tackle the Galaxy S5 gets hot turns off issue & other related problems.
If you own a Samsung Galaxy S5 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
S5 Gets Hot Turns Off
Problem: Battery gets hot and phone turns off. I take battery out, let it cool off and then put back in sometimes it will take about 10 tries before I can get phone to turn back on. I bought a new battery and doing the same. Need fixed ASAP Please I can’t afford new phone
Related Problem: My phone gets hot around the cpu and shuts down. it won’t reboot until you wait for it to cool down. Have done several factory resets, wiped cache, bought new battery, and any other suggestions I have read about online. It will sometimes run for for a couple hours , then heat up and shut down. Thanks
Solution: Once the phone sensor detects that the temperature has increased to a certain level it will trigger a shutdown command so as to prevent the device from being damaged. There are several reasons why a phone might overheat. If your phone just got recently updated then it could be caused by conflicts in the phone data. When old software data gets left behind during the update it causes a conflict with the new software data which in in turn leads to this problem. Usually a factory reset ( make sure to backup your phone data first before doing this step) is needed in this case.
Another factor that can cause this issue is a defective battery. You will need to replace the battery to check if this is what’s causing the problem.
If your phone has a microSD card installed try removing it as well.
Try cleaning the charging port of your phone as well since dirt or debris present in this port can cause this issue. To clean the port use a can of compressed air or cotton bud dipped in alcohol.
If the above steps fail to fix the issue then I recommend that you have your phone checked at a service center as this could already be a hardware related problem.
S5 Battery Draining Fast After Falling In Water
Problem: Hi! My samsung galaxy s5 fell on water. Then it won’t turn on. I tried turning it on several times but it won’t. then i dried it using the rice then after 1 whole day, I turned it back on, fortunately it turned on. Now, MY BATTERY DRAINS FASTER than before. It would usually last for 1 or more days before but now it’s just 4 hours maximum. I did the reset and I tried switching batteries with my cousins with the same phone. I also let a cellphone repair shop fix it but he said the phone is grounded. he said he fixed it but it seems like the problem is still there… Now it’s maximum is 6 hours. Help. What do I do?
Solution: It looks like there might be some other component inside the phone that got affected by the water. Try using a new battery on your phone and see if the battery drain problem still occurs. If it does then you have to bring your phone to a service center and have it checked again.
S5 Not Turning On After Charging Overnight
Problem: I plugged my phone, leaving it on as I do every night before going to sleep and when I woke up the phone wouldn’t turn on. I tried all the troubleshooting tricks described in your posts, with no results: my phone is dead. I tried: taking the battery off and pressing the power for 1-2 minutes, then placing the battery again and turning it on – no results. Then I tried: pressing simultaneously the power, the volume up and the home button – no results. The phone doesn’t even vibrate or anything. The battery is full, as I changed with my wife’s battery . This happen yesterday. I believe that happened after the latest software update.
Solution: Since you already tried most of the troubleshooting steps that we have suggested for this type of issue :
- Take out the battery and press and hold the power button for at least a minute. Reinsert the battery then check if the phone turns on.
- Clean the charging port of your phone then charge the phone for at least 20 minutes using a different charging cord.
- Start the phone in recovery mode. If it starts in this mode I recommend that you do a factory reset. Take note this will erase your phone data.
I recommend that you bring your phone to a service center and have it checked.
S5 Turning On Off Constantly
Problem: Samsung Galaxy S5 turning on and off constantly. Already did a factory reset by pressing the volume up, power and key. Didn’t solve the problem. I can’t even set it up anymore as soon as the Samsung Galaxy logo appears, it turns itself off and vibrates. Keep doing it over and over again until I remove the battery. Sometimes, between turning off and turning on, a msg appears saying “android upgrading…optimizing app 13 of 24” , then it freezes, vibrates and restarts, vibrates, turns off, vibrates, re-starts, vibrates, turns off… Not sure what android version it is.
Solution: Try connecting the phone to its charger then check if the issue still occurs. If it doesn’t then it could be caused by the battery not supplying enough power to the phone. Replace the battery with a new one if this is the case.
I also suggest that you try to access the recovery mode of your phone. This is a good way to check if the phone software has anything to do with this issue. If the phone does not restart in this mode then chances are your phone software might be corrupt. Since you have already performed a factory reset then the next thing to do is to manually flash the phone with an updated stock firmware file. Instructions on how to flash your phone can be found at several of the popular Android forums online.
S5 Heats When Charging
Problem: My phone has not been charging well, no matter which phone charger I use. It has been heating, but I don’t have an SD card, only the SIM and when I removed that I still had a problem. My phone hasn’t been recognizing the larger new phone charger as the quick charger. It’s driving me mad and even when it says 100% it drains impossibly quick. I think there is a problem with the battery, but possibly also the hardware in the phone for the charger. Is there anyway I could get this fixed without having to replace my phone or spend a lot of money?
Solution: Try cleaning the charging port of your phone first. Sometimes dirt or debris lodged in the port can cause charging and power issues. To clean the port use a can of compressed air or blow into it using a straw.
Next is the troubleshooting part. There are two things that you need to check for this particular issue. First you need to check if the software is involved in this issue and second you need to check if a faulty battery is causing this.
Follow the troubleshooting steps listed below. Move to the next step should the issue still occur.
- Backup your phone data then do a factory reset. Do not install any apps in your phone after the reset. Try to check first if the issue still occurs.
- Get a new battery to replace the one your phone is using.
If the issue still occurs after performing the steps listed above then you should bring your phone to a service center and have it checked.
S5 Not Recognizing Charger
Problem: Yesterday I tried to replace the battery in my phone. That battery would not charge at all. After putting my original Samsung battery in, my phone will no longer recognize my Samsung charger. It’s telling me that it’s not the original charger and that I need the original for it to charge normally. Is there a way to fix this? Thanks!
Solution: Sometimes dirt or debris trapped in the charging port can cause this issue. Try cleaning the charging port first using a can of compressed air or by blowing into it using a straw. If the problem still occurs then replace the charging cord that you are using as this cord gets easily damaged.
There are also instances when a glitch in the phone software can cause this issue. Restart your phone then check if the issue still occurs. If it does then you should consider doing a factory reset. Make sure to backup your phone data before doing this.
S5 Not Turning On After Software Update
Problem: After installing the latest software update on my phone, On startup it gets to a black screen with Samsung on it and a blue light at the top on and then freezes, I am unable to turn it off or anything. I have taken the battery out and reinserted it but with the same results.
Solution: Does your phone have a microSD card installed? Try taking it out first. You should also take out the battery then press and hold the power button for at least a minute. This will discharge the phone circuit and clear out its RAM. Reinsert just the battery then check if the phone turns on. If it doesn’t then try to turn on your phone in recovery mode. If you can access this mode then I recommend that you do a factory reset. Take note that your phone data will be erased in the process.
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