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Samsung Galaxy S5 Cannot Read microSD Card Issue & Other Related Problems

One great thing about the #Samsung #Galaxy #S5 is that its owner can easily increase the available storage space of the phone. This model which is sold in a 16GB and 32GB storage configuration  can still be expanded with the use of a microSD card. If you are the type of person who loves to save lots of multimedia files in your phone then having an external storage space really helps. There are however instances when adding a microSD card causes issues on the phone. This is what we will tackle today as we address the Galaxy S5 cannot read microSD card issue & other related problems.

Samsung Galaxy S5

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S5 Cannot Read microSD Card

Problem: While on holiday at ULURU (Ayers Rock) in the Australian Northern Territory. I was taking photo of the sunset there. I was looking through the day’s photos &  then noticed that the number of the photos (Approx 2700) from the 4 week holiday through the outback were counting down to zero, It then said it couldn’t read the card & i needed to format the memory card. I have removed the card after powering down to try to keep anything left on it if anything is recoverable. I am so upset that all these photos may be lost. Can you help me with some guidance as to how to recover from this problem? Thanks in Advance.

Solution: It’s possible that the phone has a software glitch which is causing this problem. To check if this is the case try taking out the microSD card from your phone then have your computer read it. You will need a card reader to do this. Check if you are able to view the photos stored in the card. If you can view the photos then you should copy them to your computer. Wipe the cache partition of your phone from the recovery mode then reinsert the microSD card. Try to check if the card can be read. If the issue remains then you will need to backup your phone data then do a factory reset.

In case the computer can’t read the data stored in the microSD card then it’s very likely that this card has developed some corrupt sectors. You can try to use some of the available data recovery software to retrieve the photos stored in this card.

S5 Cannot Copy Files To microSD Card

Problem: I am having problems with my Samsung 32 EVO SD card. It was recently corrupted and I reformatted the SD card as recommended. I am running low on space and I tried going to my files and copying/ moving items to the card, but I was getting the move/ copied file failed error. I even tried to create a folder and that to failed. Is this SD card no longer functional?

Solution: To check if the issue is caused by the phone or by the microSD card itself you need to remove the card and have your computer read it. You will need a card reader to do this. Try copying some files from your computer to the card. If the card does not accept any file then it’s most likely corrupt already.  Recommend that you replace this card. If files can be transferred then the problem could be caused by the phone. Listed below are the recommended troubleshooting steps that you can do on your phone to fix this problem. Make sure to insert the microSD card back to your phone before proceeding.

  • Start the phone in Safe Mode then check if you are able to transfer files to the card. If the files can be transferred then the problem could be caused by a third party app you installed in your phone. Find out what app this is and uninstall it.
  • Wipe the cache partition of your phone from the recovery mode. Check if the issue still occurs.
  • Backup your phone data then do a factory reset. Check if the issue still occurs.

S5 Device Storage Full

Problem: My phone kept saying that the device storage was full. It wouldn’t let me update any apps etc. I bought a Samsung sd card & inserted it. It hasn’t resolved the problem & I can’t seem to transfer anything over onto it. Is there anything that I can do? Thanks

Solution: When you get the device storage is full warning this means that there is little space left on the internal storage of your phone. Adding a microSD card will free up some internal storage space if you transfer your files ( photos, music, videos) from the internal storage of the device to the microSD card. Make sure that this card is working properly by formatting it first on your phone.

To  check the available storage space of your phone perform the steps listed below.

  • Touch Apps.
  • Touch Settings.
  • Scroll to and touch Storage.
  • The available space is displayed.  

If the available space is still low then you should consider uninstalling apps that you don’t necessarily use. You can also clear the cached data in your phone by

  • Touch Apps.
  • Touch Settings.
  • Scroll to and touch Storage.
  • Tap cached data to clear cached data of all apps.
  • Tap ok

If the error message still pops up then I suggest you backup your phone data then do a factory reset.

S5 Mount SD Card

Problem: I have had an sd card in my phone working fine for about a year…today whilst I was videoing my grandson, it just made a noise and said you can now safely remove your sd card. I restarted my phone. I have gone into my settings and looked in storage and it doesn’t show information about sd memory. It says mount sd card….hesitantly I clicked on that. It starts to calculate for a micro second then stops. I found your advice about a soft reset so I tried that. So I tried the mount sd card function again and now it says sd card is blank. I’m at a loss now. I would be grateful for any advice. Thanks in advance

Solution: You should check the microSD card outside of your phone by connecting it to your computer. You will need a card reader to do this. Once the card is detected by your computer check if you can access the files stored in it. In case there are no files or if the files can’t be accessed then the card could have some corrupt sectors. If this is the case I recommend you get a new card.

If you can access the files then I recommend you copy them to your computer. Once you have made a backup copy of the files insert the card back to your phone. Start your phone in recovery mode then wipe its cache partition. Check if the issue still occurs once your phone has restarted.

S5 Music Files Missing From microSD Card

Problem: I’ve had my music library stored on an SD card (Lexar high speed 16GB micro) and the other day everything on it was gone. Just disappeared. When I took out the card and tried it in a computer, I was prompted to reformat it but when I tried, there was an error stating that Windows couldn’t format it. I had the same issue when I had a Samsung Galaxy MP3 player (old, I know). Anyway, I would really like to know what is going on! There is no way of knowing when it will happen again – something is wreaking havoc on my SD cards and I would like it to stop. Is this just a Samsung issue or does it happen with other androids too? Thanks for your help

Solution: It’s very likely that the microSD card has developed some corrupt sectors making it lose stored data and become unusable. This usually occurs when the card is poorly manufactured which in this case could be the case since even the Windows computer can’t read the card.

S5 Can’t Access Pictures In microSD Card

Problem: Today my phone stated it was out of memory and I needed to update my software.  All of my pictures are stored on my SD card.  Suddenly, my whole gallery started malfunctioning.  I shut off my phone.  Restarted it. Would not access any pictures on my SD card.  Shut phone off again and removed SD card. Reinserted.  Powered phone back on.  Suddenly, SD card would not read.  All photos gone.  Tried to insert SD card into mac book pro to see if I could back up photos.  It also would not read or recover card.  Is there anything I can do to get my data on the SD card back or is it toast?

Solution: It looks like this card is already corrupt. You could try using some of the available data recovery software and check if you can still recover the photos in this card however this is a long shot.

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