,

Samsung Galaxy S7 automatically attaches pictures to SMS threads & other texting issues

For the owners of #Samsung Galaxy S7 (#Galaxys7), here’s one problem you might encounter sooner or later–random pictures are automatically added to SMS threads. Most of the users who reported this kind of issue thought that the pictures were sent to recipients but in reality, they aren’t. Perhaps this is the reason why Samsung hasn’t acknowledged this problem yet because it actually doesn’t invade your privacy in a sense that you’re the only that can see those pictures.

Galaxy-S7-texting-problems

This is a widespread problem and Samsung should have already addressed it but until now no official fix exists. The fact is we’ve already addressed this issue a few times since last month but then again, what we offered were actually just workarounds. Some of our readers thanked us because their problems seem to have been fixed but we really don’t know whether or not the stock messaging app will again attach random pictures from your Gallery.

We have received more related complaints so we’re actually obliged to answer our readers who reached out to us for help. In this post, we will again address this problem together with other text messaging issues. Read on to learn more about them and know how to fix or work around them.

For our readers who have other concerns, make sure you visit our S7 troubleshooting page for we have already answered a lot of problems with this phone. Find ones that are similar or related to your problem and use the solutions we provided. In case they don’t work or if you need further assistance, you can always contact us by filling up our Android issues questionnaire. It’s free but please provide with more information about the issue so that we can give more accurate solutions.

Galaxy S7 attaches random pictures in SMS thread

Problem: I’ve been having some problems with texting. Each time I send a group text, it always automatically attaches a picture from my gallery to the text and without no notification just sends. Sometimes 3-5 pictures at a time. I feel like it’s invading my privacy. It’s very annoying.  How do I fix this problem?

Troubleshooting: Let’s go straight to the point. This problem might be an issue with the stock messaging app, however, we still need to rule out the possibility that one or two of your downloaded apps is causing this. That being, I need you to boot your device in safe mode…

  1. Press and hold the Power key.
  2. As soon as you can see the ‘Samsung Galaxy S7’ on the screen, release the Power key and immediately hold the Volume Down key.
  3. Continue holding the Volume Down button until the device finishes rebooting.
  4. You may release it when you can see ‘Safe mode’ in the bottom left corner of the screen.

Based on reports, this problem doesn’t occur in safe mode and you need to verify that. Try to send text messages and see if the app tries to attach pictures. If the problem is fixed, then this is what I need you to do:

  1. From the Home screen, tap the Apps icon.
  2. Find and tap on Settings.
  3. Touch Applications and then Application manager.
  4. Swipe to ALL tab.
  5. Find and touch Messages.
  6. Tap Storage.
  7. Tap Clear cache and then Clear data, Delete.

This procedure resets the messaging app. Based on previous reports from our readers, this procedure fixes the problem but then again, there’s a chance the problem will occur.

iPhone user gets “Invalid Number” error when sending text messages to Galaxy S7

Problem: I can send text to anyone I want and I can get text from anyone except from 1 iphone user. His error is says enter a valid 10 digit number, but it is a 10 digit valid number were using.  Is the problem my phone or his?  The only time I have a problem getting text of from this one person. It was happening when I had Galaxy S5 as well.

Troubleshooting: Normally, we don’t provide support to people who didn’t contact us first hand especially if the information provided is lacking. In your case, though, the error alone speaks of the problem and it’s not with your phone but with the iPhone. I don’t what kind of iPhone we’re talking about here but I think the solution below works for all models.

The iPhone owner is actually getting this kind of error “+x (x) xxx xxx-xx  Error Invalid Number.  Please re-send using a valid 10-digit mobile number or valid short code.” While it’s not really common, many have already reported it since around 2 to 3 years ago and now it’s clear it’s still happening. For this issue, here’s what your friend has to do…

  1. Make sure your phone number is correctly entered in his iPhone.
  2. Delete recent call records including your phone number as the history has a tendency to get corrupted.
  3. Reset the iPhone and build contact list from scratch.

I hope this helps your friend.

Galaxy S7 takes too long to send text messages

Problem: I just purchased my new Samsung Galaxy S7 and the text messaging service is very slow!! Meaning, everytime I open the message I read, when I go to respond… I have to hit the send key several times just to get it to go… and then, it sits there with the circle (thinking about sending) for a long period of time before it will send to the recipient. Can you please help me with this? It’s very frustrating and I can’t find any info online to help. This phone is only a few days old and started doing this day 2. Thanks! — Chad

Troubleshooting: The text messaging service covers both SMS and MMS. We’re not quite sure if we’re talking about the simple text messaging or the more complex one that use mobile data. The length of time the message is sent depends on how long the message is and whether or not there are attached files or pictures in it.

Assuming you’re having issues sending out a text message, it’s possible the problem is with the network. So, you should call your provider and inquire about it. Besides if it’s a phone problem, you need to negotiate with your provider for replacement.

On the other hand, if the problem is with the MMS, then it’s possible the mobile data coverage in your area is not that good. Then there’s the size of the message you’re sending and then the possibility of a phone problem. A brand new phone should work without a hitch and if this issue keeps bugging you, have the device replaced.

Galaxy S7 text messages sending failed more often

Problem: Text messages sending failed happens a lot. I know the recipient gets the text message because they respond, but the notification still shows that sending failed. If I send another text message behind it, it will fail also. I stopped sending duplicates because I noticed they were going through. So if the error notification happens and a text really did fail, I won’t know.
Second issue. I get duplicate text messages from one person only. They also have an S7 and it happens randomly.

Troubleshooting: I am not really sure how your device is setup but it seems to me like you are using third-party text messaging apps aside from the stock one. To isolate the problem, first try to reboot your device in diagnostic mode or safe mode…

  1. Press and hold the Power key.
  2. As soon as you can see the ‘Samsung Galaxy S7’ on the screen, release the Power key and immediately hold the Volume Down key.
  3. Continue holding the Volume Down button until the device finishes rebooting.
  4. You may release it when you can see ‘Safe mode’ in the bottom left corner of the screen.

Continue using your phone and compose text messages while in safe mode and then send it to your own number. If it goes through, you should be able to receive it and then evaluate whether the sending failed and if the message get duplicated. If the problem got fixed, then uninstall the other messaging app you’re using. However, if the problem still persists even in safe mode, then backup your data and then do the master reset:

  1. Backup your data.
  2. Remove your Google account.
  3. Disengage screen lock.
  4. Turn off your Samsung Galaxy S7.
  5. Press and then hold the Home and Volume UP keys, then press and hold the Power key. NOTE: It doesn’t matter how long you press and hold the Home and Volume Up keys, it won’t affect the phone but by the time you press and hold the Power key, that’s when the phone starts to respond.
  6. When the Samsung Galaxy S7 shows on the screen, release the Power key but continue holding the Home and Volume Up keys.
  7. When the Android logo shows, you may release both keys and leave the phone be for about 30 to 60 seconds. NOTE: The “Installing system update” message may show on the screen for several seconds before displaying the Android system recovery menu. This is just the first phase of the entire process.
  8. Using the Volume Down key, navigate through the options and highlight ‘wipe data / factory reset.’
  9. Once highlighted, you may press the Power key to select it.
  10. Now highlight the option ‘Yes — delete all user data’ using the Volume Down key and press the Power button to select it.
  11. Wait until your phone is finished doing the Master Reset. Once completed, highlight ‘Reboot system now’ and press the Power key.
  12. The phone will now reboot longer than usual.

Galaxy S7 message notification sound no longer plays when messages come in

Problem: My child got ahold of my phone and now I am not receiving notifications or sound when I receive a text!I checked and individual notifications are on for the contact. Notifications are on in the messaging app. I wiped the cache. The sound is up on ringtone, media, notifications, and system. Please help. I’m sure it’s a fluke and I don’t want to do a hard reset. Thanks!!

Answer: Don’t worry, it’s just a matter of one setting that prevented your phone from playing the usual message notification sound. Follow the steps below to fix it…

  1. From the Home screen, tap the Apps icon.
  2. Find and touch Email.
  3. Once inside the app, hit the Menu key in the top-right corner.
  4. Choose Settings and tap Manage accounts.
  5. Tap the email you’re having issues with.
  6. Scroll to ‘Notification Settings.”
  7. Make sure Email Notifications is checked.

Galaxy S7 keeps sending multiple messages

Problem: Hi! My Samsung Galaxy S7 keeps sending duplicate/multiple texts every time I send a text to someone. I went to my phone provider, I called them and nobody seems to be able to a thing about it. I am so getting tired of it. I just want to be able to text without it to be duplicated several times. PLEASE, HELP ME! Nobody has been able to so far.

Solution: You may have installed other text messaging apps on your phone and haven’t set which on would act as the default. So, every time you send a text message, all of them sends out a message of their own and as a result, multiple messages get sent by your phone and received by your recipient.

The quick solution, of course, is to set the default or if you like you can uninstall other messaging app. However, if this problem started after an update, then wipe the cache partition as it might be just some corrupt data that’s causing all this…

  1. Turn off your Samsung Galaxy S7.
  2. Press and then hold the Home and Volume UP keys, then press and hold the Power key.
  3. When the Samsung Galaxy S7 shows on the screen, release the Power key but continue holding the Home and Volume Up keys.
  4. When the Android logo shows, you may release both keys and leave the phone be for about 30 to 60 seconds.
  5. Using the Volume Down key, navigate through the options and highlight ‘wipe cache partition.’
  6. Once highlighted, you may press the Power key to select it.
  7. Now highlight the option ‘Yes’ using the Volume Down key and press the Power button to select it.
  8. Wait until your phone is finished wiping the cache partition. Once completed, highlight ‘Reboot system now’ and press the Power key.
  9. The phone will now reboot longer than usual.

If wiping the cache partition didn’t fix the problem, then you are obliged to do the master reset. However, make sure you make a backup of all your files and data.

CONNECT WITH US

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.