When the #Samsung #Galaxy #S5 was released in 2014 it had one of the best displays on a smartphone available then in the market. This devices uses a 5.1 inch Super AMOLED display with a resolution of 1080 x 1920 pixels. Today, the phone display is still quite good even when compared to some of the latest smartphone releases. There are however instances when screen related issues can occur on this phone. This is what we will be concentrating on today as we tackle the Galaxy S5 screen has horizontal lines issue & other related problems.
If you own a Samsung Galaxy S5 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
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S5 Screen Has Horizontal Lines
Problem: My screen has a series of horizontal running lines. It has 3 thin green lines, a thicker green line and a purple line all next to each other on the left side of my screen. Each line has appeared separately over time. Has not gone away and i have done the pixel fix 60 minute test on it and still has not resolved my problem. Phone works fine otherwise.
Solution: Try starting your phone in Safe Mode and check if the same issue occurs. When the phone is operating in this mode only the pre-installed apps are allowed to run while apps you downloaded are disabled. If the issue does not occur in this mode then it is most likely caused by an app. Find out what app this is and uninstall it.
If the same issue occurs in Safe Mode then I suggest you try to do a factory reset. This will restore your phone back to its original condition. Just make sure to backup your phone data before doing the reset. Once the reset is complete do not install anything in your phone yet. Check first if the issue still occurs.
If the above troubleshooting steps fail to resolve the problem then you should have your phone checked at a service center as the problem could be caused by a damaged display.
S5 Greenish LIght Flickering
Problem: good day. i don’t have any problems with my phone’s performance as of now but one thing i have noticed is when i lock the screen, a greenish light appears on half of the screen before it totally locks. it is also like this whenever i dim my screen at the lowest level. the greenish light flickers. as mentioned i don’t have any issues with the performance and battery but this just disturbs me.. and i’m wondering if there is something wrong with my phone.. i have dropped it around 2 to 3 times i think.. i hope you can help me 🙂 thank you..
Solution: You should check first if the issue is software related by following the troubleshooting steps listed below. Check if the issue still occurs after following each step then move to the next step if the issue still occurs.
- Wipe the cache partition of your phone from the recovery mode.
- Start the phone in Safe Mode. While the phone is operating in this mode only the pre-installed apps are allowed to run while apps you downloaded are prevented from running. If the issue does not occur in this mode then it is most likely caused by an app. Find out what app this is and uninstall it.
- Backup your phone data then do a factory reset.
If the above steps fail to resolve the issue then the problem is most likely hardware related possibly caused by the display itself. Since this is just a minor issue that doesn’t affect the phone’s usability and performance then you can just ignore it. However, if you would like this issue to go away then you should bring your phone to a service center and have it checked.
S5 Black Screen
Problem: Hi, Im a owner of the Samsung galaxy s5. Yesterday my boyfriend had my phone. It was working all day and he put it on the bed. and when he came back from the store he picked it up and the screen was all black. but the phone still works you can hear the message ringtone and the message blue light in the top left corner comes on but you can’t see nothing. We think it might be from the heat because it was really hot yesterday and he had gone to work and the phone was in his pocket and it’s hot in the warehouse. and my phone already had a crack on the screen from couple months ago. and when we locked at the phone we seen all these extra cracks we haven’t seen before and we haven’t dropped it at all lately and the cracks that we just discovered are from the inside. but idk if it may of been bc of the heat.
Solution: A combination of the heat and the crack on the display might be causing the screen to black out. Since you are still getting notification sounds then it’s very likely that the issue is caused by a damaged display. Try starting your phone in recovery mode. If the display works in this mode then I suggest you do a factory reset from here. Take note that this will delete your phone data so make sure to have a backup copy first. If you can’t see anything on the screen when in recovery mode then the chances of the display being damaged is high. I suggest you bring the phone to a service center and have it checked. You may need to have the display replaced.
S5 Screen Keeps Flickering
Problem: the screens works most of the time and while it starts flickering over at the end of the screen without any reason. i have tried hard resetting and everything that is listed on the website but i was told by one of the technicians that there was some kind of problem with octa core or sth. Please can you help me out. Thanks
Solution: Try turning off the auto brightness feature of your phone then manually set the brightness level to its maximum setting. Check if the issue still occurs. If it doesn’t then the issue could be caused by the sensor that’s constantly adjusting the screen brightness level. I suggest you disable the auto brightness feature if this is the case.
If the problem still occurs even with the auto brightness feature disabled then the problem could be caused by the phone display itself. You will need to have the phone checked at a service center if this is the case.
S5 Screen Goes Black
Problem: So i went swimming yesterday and took my phone with me like i always do. But this time water went in my camera so i opened the back and took my battery out. I found that there was water under my battery. So i dried it and used my phone normally. It was working fine. Then an hour later the screen went blank and sometime a faint yellow screen will appear for 2 seconds and then again go black. Although i can recieve calls, hear sounds and get vibrations and even unlock my phone. Please help me
Solution: It’s very likely that this issue is caused by water entering your device. I suggest you thoroughly dry the phone first by placing it in a bag or rice or silica gel. Make sure to take out the back cover, battery, SIM card, and microSD card when you do this. Leave the phone in the bag for 2-3 days. This will allow the moisture inside the phone to dry out.
Try to check if the same issue still occurs. If the same issue occurs then you should have your phone checked at a service center.
S5 Screen Will Not Turn On
Problem: Whenever i turn off my phone to leave it off then turn it back on after a bit, and press the start or the middle button,and it doesn’t turn on. Sometimes when i press the start button and try pressing around on the screen, i can actually hear the lock screen going but the screen still wouldn’t turn on.
Solution: This issue might be caused by a glitch in the phone software. Try to start your phone in recovery mode. If you are able to access this mode then wipe the cache partition of your phone first in this mode. This will delete the temporary data of your phone which could be causing the problem. If the issue persists then I suggest you do a factory reset from recovery mode. Take note that this will delete your phone data so make sure to have a backup copy before proceeding.
If the above steps fail to resolve the problem then you should bring your phone to a service center and have it checked.
S5 Recent Button Activates On Its Own
Problem: My Samsung galaxy s5 fell on the floor and there was little damage done to the screen. Ever since then, the screen has been pressing the recent screen button by itself. It kinda gets worse when I have a slow Internet connection.
Solution: The drop might have damaged the portion where the recent button is located. If doing a factory reset does not resolve this issue ( make sure to backup your phone data before doing this) then you should have your phone checked at a service center.
S5 Screen Delay After Marshmallow Update
Problem: After the latest Android version update (6.0.1 Marshmallow) I noticed that when I press the main button on the front of the phone the screen illuminates slowly rather than instantaneously as it did before the update. Is this the result of the update or is there a setting I can change to have it illuminate faster? Thanks.
Solution: The lag you are experiencing is most likely caused by the update. Try wiping the cache partition of your phone first from the recovery mode then check if the problem still occurs. If it does then I suggest you backup your phone data then do a factory reset.
S5 Green Vertical Lines
Problem: I started with one green vertical line on the left side of the screen then they became 2 and then the third line added but now very close to the second line
Solution: Try checking if an app installed in your phone is causing this problem by starting the device in Safe Mode. If the issue does not occur in this mode then it is most likely caused by an app. Find out what ap this is and uninstall it. If the issue occurs even in Safe Mode then proceed with a factory reset. Make sure to backup your phone data before doing the reset.
If the above troubleshooting steps fail then you should bring your phone to a service center and have it checked. It’s possible that the display of your phone has been damaged.
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