The #Samsung #Galaxy #S5 is being offered in 16GB and 32GB configurations. For most people this storage space is enough for their apps and other data. Other owners however will find this space quite limiting especially if they have lots of gaming apps, videos, music, and photos stored in the phone. The good news is that you can easily increase the storage space of this phone simply by adding a microSD card. The bad news is that sometimes this can cause issues on the phone. In this latest installment of our troubleshooting series we will tackle the Galaxy S5 microSD card is not accessible issue & other related problems.
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S5 microSD Card Is Not Accessible
Problem: I just replaced the SD Card looking for more storage for my S5. I loaded a 10 Class 64GB card. First it was not recognized. Then I formatted it using the phone. Then started working but after a while the files on the card are not accesibles. Once I restart the phone the card is accessible again for a while. Can you help me to solve this? Thanks
Solution: It looks like the problem could be software related.
Follow the troubleshooting steps listed below to fix this issue. Move to the next step if the current step that you did fails to resolve the problem.
- Wipe the cache partition of your phone from the recovery mode. This will delete the temporary data of the device which if corrupt has been known to cause this sort of issue.
- Start the phone in Safe Mode. Check if the files are accessible in this mode. If you don’t experience any issues with the microSD card while the phone is in this mode then it’s possible that a third party app installed in your phone is causing the problem. Find out what app this is and uninstall it.
- Backup your phone data then do a factory reset
- Take out the microSD card and have your computer read it. If the files become inaccessible even when using the computer then you could be looking at a faulty microSD card. Try getting a new card.
If the problem still persists despite doing the above steps then I suggest you have your phone checked at an authorized service center.
S5 Not Reading microSD Card
Problem: Last July I ordered a 32gb samsung sd card from amazon. It was sold by Amazon themselves. I received it, put it in and it worked great. I put apps and anything wise I could transfer, no pictures or videos,I have those backed up through Google. I’ve read about issues with the recent android update but I think my issues stayed before then. Anyways, one day I went to access my sd card and it gave me a slew of error and other messages back to back for about 5 minutes. Ready to mount sd card, checking for errors, sd card ready to be Uninstalled, format sd card. All of those came within a second of each other and disappeared just as fast. And since then my phone won’t read my sd card, it just shows the checking for errors message the status bar and it won’t go away until I restart my phone and take out my card. I’m hoping it’s not the phone itself because this is the best phone I’ve had to date. Any help would be appreciated. Thank you!
Solution: In this kind of issue you should take out the microSD card and have your computer read it. You will need a card reader to do this procedure. Once the computer detects the card try to open some of the folders in the card. Do this a couple of times. Check if you experience any issues when doing this such as files or folders becoming inaccessible or the card itself can’t be read by the computer. If these issues occur then the microSD card may be corrupt and should be replaced. If none of the issues exist then the next step is to troubleshoot the phone. Reinsert the microSD card back to your phone then perform the following troubleshooting steps listed below.
- Wipe the cache partition of your phone. Sometimes corrupt temporary data in the device can cause this kind of problem. By deleting the temporary data in the phone you will be able to check if this is what’s causing the problem.
- Start your phone in Safe Mode. Check if the issue still occurs in this mode. If it doesn’t then it could be caused by a third party app installed in your phone. Find out what app this is and uninstall it.
- Update your phone software. Check if there are any new software updates then update your phone if necessary.
- Backup your phone data then do a factory reset.
S5 microSD Card Information Keeps Getting Deleted
Problem: I have a 128gb (Microsd 128Gb High Speed with Adaptor up to 48mb/s) external memory card in the phone and for some reason the information on the card keeps getting wiped off. What’s causing that? I await your response.
Solution: To check on what factor is causing this you will need to perform a series of troubleshooting steps which we have listed below. Move to the next step if the issue remains unresolved.
- Take out the microSD card and let your computer read it ( you will need a microSD card to do this). Copy some data to the card then check if it gets wiped off. You will have to take some time to observe this. If the data does not disappears then you need to get a new microSD card. If the data does not get deleted then the problem could be caused by the phone.
- Wipe the cache partition of your phone from the recovery mode then reinsert the microSD card. Check if the issue still occurs.
- Start the phone in Safe Mode. Check if your data disappears in this mode. If it doesn’t then an app could be causing the problem. Find out what app this is and uninstall it.
- Backup your phone data then do a factory reset.
- Replace your microSd card
S5 Insufficient Storage Error
Problem: My phone has been telling me that I first have insufficient storage and now it’s damaged 3 brand new 8gb SD cards that I used in it. Now I have gone thru and removed everything that can be removed all apps and crap safely removed my sd card and cleared out all cache data from the entire phone and within 20-25 mins the entire phone will have insufficient storage again??? Please help me, I’m about to take the phone out back and use it for target practice with my new ruffles.
Solution: In this case the best thing to do is to backup your phone data then do a factory reset. Once the reset is done do not install anything in your phone yet. Try to check first if you are getting the insufficient storage error message. If you are then this could be caused by a corrupt software. To fix this you need to flash the stock firmware to your phone. Instructions on how to do this can be found at several of the popular Android forums online. If however the error message does not appear then you can proceed installing your apps.
Regarding the issue of your phone damaging microSD cards you should try to insert a new one again now that the phone has been reset. If the card still gets damaged then you will need to bring your phone to an authorized service center as this could already be caused by a hardware problem.
S5 Not Detecting microSD Card
Problem: I have a memory card inserted. When I go to Settings > Storage, it shows 16GB of device memory but no SD card memory. At bottom it says Mount SD card Insert SD card, but the card is already in. I’ve tried removing and reinserting card to see if reseating would help, but no change. Suggestions?
Solution: Try to check if the microSD card is indeed working by having your computer read it. If the computer can’t detect the card then you need to get a new one. If however the card can be detected then I suggest you try to troubleshoot the phone software first. To do this you need to backup your phone data then do a factory reset. Once the reset is done reinsert the microSD card then check if it can be read. If it still can’t be read then I suggest you bring your phone to an authorized service center and have it checked. There could be a problem with the microSD card slot of your device.
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