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Samsung Galaxy Note 4 Camera Lags Issue & Other Related Problems

In terms of phone camera photo quality, the #Samsung #Galaxy #Note4 is one of the best in the market today. Although released in late 2014 the camera of this device can still give newer phone models a run for their money. This phone sports a 16MP camera sensor at f/2.2 and with optical image stabilization can take great quality shots even in challenging environments. There are however instances when camera related issues can occur on this device which is what we will be concentrating on today. In this latest installment of our troubleshooting series we will tackle the Galaxy Note 4 camera lags issue & other related problems.

Samsung Galaxy Note 4

If you own a Samsung Galaxy Note 4  or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

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Note 4 Camera Lags

Problem: Camera just lags, sometimes when taking a picture you have to tap 3-4 times before it takes then after each picture it takes 15 sec to review it and another 15 sec to delete it that every time. Also it will freeze sometimes and just stay stuck a minute or two or turn black and shut off and return to home screen. I’ve did the master reset once and taken the battery out once and still get the same reaction.. Any help would be appreciated.. Also it’s a Verizon phone but my service provider is Straight Talk

Solution: If you have already performed a factory reset on your device then there could be another factor involved that’s causing this problem. Does your phone have a microSD card installed? Try taking it out as this can sometimes cause this type of problem.  If the issue still occurs try to do the following troubleshooting steps listed below. Move to the next step if the issue still persists.

  • Clear the cache and data of the camera app from the application manager.
  • Wipe the cache partition of your phone from the recovery mode.
  • Start your phone in Safe Mode. Check if the issue occurs in this mode. If it doesn’t then it could be caused by an app you downloaded. Find out what app this is and uninstall it.
  • Backup your phone data then do another round of factory reset. After the reset do not install anything on your phone yet. Check first if the issue still occurs.

If the above steps fail to resolve the problem then this could already be a hardware related issue. If this is the case I recommend that you bring your phone to an authorized service center and have it checked.

Note 4 Cloudy White Haze On Videos

Problem: I have had this problem since I got my note 4 a year ago.  When I post a video I filmed on Facebook there is a cloudy white haze that makes the video not clear.  I didn’t have this on my Note 3.  It took beautiful videos.  If I upload the video to YouTube and then put it on FB the white hazy is gone.  Is there a filter I don’t know about that will take away this white haze?  I wish I’d kept my note 3 because of this.  I love taking videos.  Thank you.

Solution: This is indeed a strange issue that seems to affect only the Facebook app. As far as I know the videos that you upload to Facebook do not change. This means that whatever video you can view on your phone will still look the same on Facebook. Try uninstalling the Facebook app in your phone then get a fresh version from the Google Play Store. Once the new version is installed check if the issue still occurs. You should also check the video using the Facebook account on your computer and see if the haze is still present.

Note 4 Pictures Appear Black

Problem: Every Time a picture is taken  when i try to retrieve it i get a black screen with an icon i can’t get the picture to show please help i have a lot of pictures of grandkids  i have a 128gb disk inserted in my phone the did acknowledge the 128gb sd card.

Solution: When the pictures in the gallery appear black they are most likely corrupt. This usually occurs when the default save location of the camera is set to the microSD card. What happens in this case is that the microSD card that you have has developed some corrupt sectors. These corrupt sectors could be where the picture files are stored which then results in this issue.

To check if the photos are indeed corrupt you can take out the microSD card from your phone then have your computer read the microSD card. You will need a card reader to do this. If you are unable to access the photo files even with your computer then they are most likely corrupt already. You need to get a new microSD card if this is the case. You can also try to fix the microSD card by formatting it. Take note all data stored in the card will be deleted in this process. If you would like to recover the data in your card then try to use a software recovery program first before formatting it.

One other scenario is that the photos stored in the microSD card can be viewed using your computer. If this is the case then the issue could be with your phone software. Reinsert the microSD card to your phone then perform a wipe cache partition from the recovery mode. This will delete the temporary data of the phone which could be causing the problem. If the problem remains then I suggest you backup your phone data then do a factory reset.

Note 4 Camera Does Not Focus

Problem: Since I got this phone the camera doesn’t focus. I had a galaxy s4 for 2 years and took extraordinary pictures. I’m a camera freak! I take pics of EVERYTHING!  I’ve lost many once in a lifetime shots with this camera. It’s extremely upsetting.

Solution: Below are the steps that you need to do to troubleshoot the camera not focusing issue. After performing each step check if the problem still occurs. Move to the next step if it does.

  • If your phone has a case installed then remove it from its case.
  • Clean the camera lens using a microfiber cloth or lens paper cleaner. Make sure not to scratch the lens.
  • Clear the cache and data of the camera app.
  • Wipe the cache partition of your phone from the recovery mode.
  • Backup your phone data then do a factory reset.

If the problem still remains even after performing the above steps then this could already be a hardware related issue. I recommend that you bring your phone to an authorized service center and have it  checked.

Note 4 Warning Camera Failed Error

Problem: The camera light came on while I was charging the phone and won’t shut off plus the camera won’t open, I keep getting “warning camera failed”. I tried removing the battery and uninstalling recent updates but the problem persists. What is my next step? THX.

Solution: Try to check first if this issue is caused by problems with the phone software by performing the following steps listed below.

  • Clear the cache and data of the camera app.
  • Wipe the cache partition of your phone from the recovery mode.
  • Backup your phone data then do a factory reset.

If the issue still occurs then this is most likely hardware related problem already. I suggest you backup your phone data then do a factory reset.

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